This has to be the most beautiful hotel in Sapa. The panoramic view of the hills and rice terraces is stunning. The staff are very well trained and go all out of their way to make us feel comfortable. Their customer service is par excellence. The hotel is very clean and very well maintained. The outdoor landscape is very beautifully planned and feels like a tropical paradise. The food is very good and service is excellent. I highly recommend this hotel for anyone visiting Sapa.

Stayed in April 2024

All was good.

The hospitality, view and the food.

Stayed in April 2024

nothing

the views are spectacular, away from the hustle and bustle of Sapa town. the grounds are stunning, peaceful, well maintained, the accommodation was well-spaced out. breakfast was excellent and you are encouraged to eat as much as you can! the evening meals are also great, we ate there both nights the restaurant area and reception are relaxing and extremely well appointed Nam was an excellent host, along with all the other staff who couldn’t do enough for us! highly recommend this place, wish we’d stayed longer

Stayed in April 2024

Nothing

Such a gorgeous place to stay. The gardens and surrounding area were just beautiful. The restaurant provides the most delicious food, and the service is flawless. Highly recommend!

Stayed in April 2024

Just breakfast I believe could be improved offering different selections of juices ( most of the Vietnamese places we stayed, we have been offered freshly made ones with great variety too, here was not the case) and the selection of breakfast food too, cause if you stay more than two days can be boring.

The property is a gem, beautiful views, great decor and clean environment and excellent customer care.

Stayed in March 2024

n/a

Every single aspect of my stay at Eco Palms House Sapa was excellent and it exceeded my expectations in every way. To start, the location of the retreat is directly on top of the terraced rice fields, and the views are magnificent - the retreat is some 15 min away from the town by car, but the staff can secure a private taxi anytime. The bungalow itself is very cozy and nice, with a breathtaking view. The staff are beyond kind and helpful, always smiling. The food is excellent (I'm now addicted to their cinnamon tea). I would definitely recommend an extended stay there for anyone who wishes to have a magical stay in SaPa

Stayed in March 2024

/

Locatie, proper, eten, service, uitzicht

Stayed in March 2024

The natural feel is amazing - plants everywhere you look. Plus the staff are exceptionally friendly and helpful.

Stayed in March 2024

IF you have bad knees, the steps are difficult, but doable. The bamboo floors are nice but are a problem if you have any balance problems. If it was mosquito season, it might be a little uncomfortable. Mosquito net over the bed but the rest of the bungalow is vulnerable because of big gaps in the doors. We didn’t have a mosquito problem when we were there.

The staff is Wonderful, the grounds and location and view are great! Cozy lobby/dining room!

Stayed in March 2024

We specifically chose to stay outside of downtown Sapa. If you want to be surrounded by restaurants and night life rather than enjoy the beauty of the area, this may not be the place for you. (taxi service is easily accessible and inexpensive)

Eco Palms House - Sapa Retreat was a wonderful accommodation. We stayed in a superior chalet that was clean, charming and had a fabulous view of the rice paddies and mountains. The pool was an added bonus. Wang and Linh were always smiling and were very helpful and eager to make our stay the best that it could be. Breakfast was great and we very happily ate dinner at the restaurant each night as the food was very good and the ambience lovely. If you want to be surrounded by beauty and be treated very well by staff, this is the place for you.

Stayed in February 2024

Amazing location. Staff were fantastic and very helpful. Nothing was too much trouble, they helped arrange a trek, taxi rides and were always on hand to answer any queries. We didn't want to leave. Our best stay so far in Vietnam. Would highly recommend, especially for couples as the views are amazing and it is a very romantic setting. Food and drinks were also superb.

Stayed in February 2024

Amazing bungalow Incredible room Cleanliness Great staff and service

Stayed in February 2024

Our stay was in December and it can get quite cold in the common areas during winter time so be sure to pack some warm clothes. We didn't find this to be a problem at all though.

The Staff at Eco Palms was super friendly, welcoming and helpful during our stay! We had a great time and enjoyed the hike that we also booked through the staff. The breakfast and general food at the hotel is also really good!

Stayed in December 2023

Nothing!

The staff were incredible! So nice and happy to help assist us. The food was also amazing!

Stayed in January 2024

Lack of lighting in the room but not a big issue

Loved the view, super friendly staff who attended our every need

Stayed in November 2023

Nothing !

EVERYTHING ! From the moment we stepped into this place we thought to ourselves this is paradise ! And it was a paradise! The food was great ! Not overprice at all ! Great service ! Beautiful room !

Stayed in November 2023

Beautiful surroundings, bungalows and restaurant , lovely pool, excellent food and service.

Stayed in November 2023

Stayed at Eco Palms House for 3 days and I can definitely say that it was the best part of the entire trip to Vietnam. View from our bungalow was spectacular, the decoration of the territory is super nice! Every single corner was beautifully and thoughtfully designed. Breakfast was amazing, staff is very nice and helpful. Everything was so good that we are planning to visit Vietnam once again just to stay here longer.

Stayed in November 2023

The staff was super welcoming and helpful. They organized a great trekking tour with a local guide for us. The bungalow had a perfect view on the rice fields.

Stayed in November 2023

Very nice and easy taxi to Sapa. Our trekking guide (Chan) met us at Eco Palms which made it very convenient

Stayed in October 2023

N/A

Eco Palms met all our expectations. The staff was super friendly, helpful and very welcoming. Our cabin was amazing, had everything we needed and the view was great. Pool area is also perfect. Really everything was perfect for a calm, relaxing stay after all the travel/bus/scooter, activities and business from the past days. Highly recommend to everyone

Stayed in September 2023

Mr Nam was very kind during our stay. We enjoyed the scenery very much especially in the morning, breakfast is great, room is clean and facilities are as expected. Room is quiet and serene, good place for relaxation.

Stayed in October 2023

friendly staff and beautiful landscape

Stayed in October 2023

Nice people, amazing location

Stayed in October 2023