33 Hang Quat Street, Hoan Kiem, Hanoi, Vietnam, Hoan Kiem, Hanoi, Vietnam
#103 of 877 hotels in Hanoi
Guests' ChoiceBased on 979 hotel reviews
9.1Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.8
Staff
9.7
Value for money
9.2
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End of dialog contentReviewed: 17 May 2024
Sai
MyanmarNothing
Good quality, spacious, super friendly staff and great value for the price!
Stayed in May 2024
Reviewed: 15 May 2024
Yip
MalaysiaNothing .
Basic breakfast Location is convenient .
Stayed in May 2024
Reviewed: 13 May 2024
Rashi
IndiaTom was very helpful, which made our stay easier and memorable
Stayed in May 2024
Reviewed: 13 May 2024
David
New ZealandWelcoming staff, great location and quiet
Stayed in May 2024
Reviewed: 12 May 2024
Siddharha
IndiaThey will charge 3% extra if you wish to pay by card . Which is not very common approach
Location and wonderful staffs
Stayed in May 2024
Reviewed: 11 May 2024
Tora
NorwayNothing
Lovely hotel! Very kind staff, super clean, good breakfast, nice room with good aircon. Helpful with booking transportation to airport. Good location close to everything the the old quarter, but not directly on the main street, so its not too loud. Would definetly recommend!
Stayed in May 2024
Reviewed: 8 May 2024
Mitcheldg
NetherlandsPrice/quality is perfect. Located in a good area, close to all the nice streets and shops. Nice staff, really helpful!
Stayed in May 2024
Reviewed: 4 May 2024
Carlos
NetherlandsNothing remarkable
Good quality, spacious, super friendly staff and great value for the price!
Stayed in May 2024
Reviewed: 1 May 2024
Mark
United KingdomNothing
Clean and comfortable right in the heart of the old town.
Stayed in April 2024
Reviewed: 30 April 2024
Sofia
SpainStaff service was exceptional, very accommodating and helpful with booking our tours. Tom was great.
Stayed in April 2024
Reviewed: 30 April 2024
Sheryl
SingaporeDidnt like how the toilet was separated by showering & basin.
Staffs were friendly.
Stayed in April 2024
Reviewed: 28 April 2024
Simon
United KingdomPerfect for overnight from a late flight. The staff are very efficient and pick up was almost immediate. The hotel is just moments from the international terminal
Stayed in April 2024
Reviewed: 28 April 2024
Ellora
IndiaThe breakfast served was good and the staffs were very helpful
Stayed in April 2024
Reviewed: 27 April 2024
Shubham
IndiaIts in the middle of Hanoi and easy access to all the near by places. The staff is the really helpful and they also offer tour packages which is an added bonus. The rooms are good and spacious with all the amenities you’d need to have a comfortable stay.
Stayed in April 2024
Reviewed: 25 April 2024
Darren
United KingdomClean comfortable rooms in a good location. Lovely breakfast to set you up for the day. Staff were polite and extremely helpful with recommendations and suggestions. Really enjoyed my stay and would stay again. Fantastic value for money
Stayed in April 2024
Reviewed: 24 April 2024
Sahana
AustraliaThe hotel is in a quiet street. The room was clean. The breakfast had limited options. Tom at the reception was very helpful. He booked our day tours to Halong Bay and Nin Binh. He also booked tickets to Sapa in the VIP coach.
Stayed in March 2024
Reviewed: 23 April 2024
子恕
TaiwanIn the night, there are many eat-seat in the street and happy noise to mid-night.
The hotel location is in old town area and very convenient to eat and visit.
Stayed in April 2024
Reviewed: 22 April 2024
Ronald
IndiaLocated in the heart of the city, most places are walking distance. Nice rooms, good breakfast options - mix of western and Vietnamese. The staff are absolutely fabulous. Would like to call out an instance of great service. One evening because of unseasonal rains the entrance to the hotel was blocked with rain water and there was no way to get in without getting shoes wet. My family and a few other guests belonging to the neighbouring hotel arrived there. The staff noticed this, the staff from the neighbouring hotel simply told their guests that the water will flow away in some time and they should wait. The staff at golden Sun went in and got some low plastic stools and placed them in the water, making it possible to enter the hotel without wetting our shoes/feet. Now that's what u call customer service.
Stayed in April 2024
Reviewed: 22 April 2024
Isaac
United Statesthe bathroom had poor ventilation & the shower didn’t drain very well
AMAZING location, right in hanoi’s old quarter. like 2 blocks from the night market. 20 min walk from hanoi train station. the staff are very kind and accomodating — they will help with tour booking, airport car service, etc. breakfast is included and was great! they will prepare 1 hot dish of your choice in addition to the buffet-style standard offerings. had a great stay!
Stayed in April 2024
Reviewed: 20 April 2024
Utkarshmishra
IndiaWonderful staff. Location is good.
Stayed in March 2024
Reviewed: 20 April 2024
David
United StatesClean room Helpful, friendly staff Good location in Old Quarter Good breakfast
Stayed in April 2024
Reviewed: 17 April 2024
Alenka
SloveniaHowever, other guests who were shouting in the hallway at night, when it was time for rest, were disruptive. Yes, I understand that the hotel has no control over this. It's just a reflection of people's culture."
Friendly staff, excellent breakfast, great location, clean rooms, all amenities available from toothpaste to slippers, they offer tour organization, arrange taxi transportation. In short, we were very satisfied with the hotel.
Stayed in March 2024
Reviewed: 17 April 2024
M
BangladeshNo chair and no big mirror provided
Rooms spacious. Beds comfortable. A/C and hot water working very well.. staff were always smiling and extremely helpful
Stayed in April 2024
Reviewed: 16 April 2024
Aleksandra
United KingdomThe standard was a bit lower that presented in the photos but we enjoyed our stay no less!
Location of this hotel is superb and the staff is very attentive and helpful, offering sightseeing tips and very competitive airport transfer options. Very tasty breakfast included in the price is another advantage.
Stayed in April 2024
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