Mini fridge temperatures in hotels in Vietnam are barely cooler than room temperature, we are aware of this so it is not a criticism of the hotel, but just be aware you won’t be able to cool your drinks.

The best part of La Cascada was the wonderful staff, especially Roxanne who we saw most often. They were all eager to offer help and advice to ensure we had the best possible visit to Hanoi. We used the hotel as a home base while we did side tours to Lan Ha bay and Tam Coc, so we had three separate stays. They arranged transport to and from Tam Coc via limousine van which helped to make our travel stress free. They stored our luggage for us while we went elsewhere and on our final stay upgraded us to a balcony room as they knew how much we loved the balcony room during our first stay. If you are a train enthusiast the balcony rooms are highly recommended as you can watch the trains leave and arrive at the station which is just a bit along from the hotel. No need to visit Train Street if you stay here, it is outside your window (just not at quite such close quarters). We filled in the feedback form after our second stay and I mentioned having more than one pillow each would be handy (easier when you are sitting using the bed like a couch), lo and behold when we checked into the room on our third stay there were four pillows waiting for us! The hotel location is great for wandering around the Old Quarter and is about a 15 minute stroll from Hoan Kiem lake. If we are lucky enough to return to Hanoi we will certainly stay at La Cascada again.

Stayed in April 2024

The neighborhood was not my favorite.

Friendly staff, spacious room with a big terrace.

Stayed in March 2024

We stayed at this property twice and it was such good value for money. We were well looked after by the staff and had everything we needed. Later on going to another hotel at this price point this one definitely stands out against the rest!

Stayed in April 2024

A bit difficult to find, even with instructions!

Great location in the market. Clean, big room. The staff were very friendly and helpful.

Stayed in April 2024

Nothing

We really enjoyed staying at La Cascada. The rooms were very clean and beds comfortable. We had a balcony that overlooked the train tracks. The staff were very friendly and informative. There was a young lady that gave us great service, she stored our luggage for us, gave us great tips on where to visit and ensured we were comfortable. Not to mention her English was great. Would recommend to anyone visiting Hanoi.

Stayed in March 2024

I just loved the girls at the reception!! Amazing people always here to help, always smiling, always checking on you. And they have a great English! The room was clean and very comfortable. Didn't need more then that. And the location is also very good.

Stayed in April 2024

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For the one single bed room, it was deeply close to the pictures, really clean and a welcoming staff who can answer all your questions!! Highly recommended !!

Stayed in April 2024

The location was down a dark street at night although I felt safe.

I was a good value and the staff were super friendly and helpful.

Stayed in April 2024

Great room with comfortable beds and big shower.

Stayed in April 2024

Clean, nice terrace, spacious.

Stayed in March 2024

Nothing! We liked everything.

The staff is impeccable! The beds are comfortable and the hygiene is up to the highest standards. Absolutely fantastic, if we visit Hanoi again we will definitely stay at La Cascada.

Stayed in April 2024

Liked it all!

The staff were so friendly and helpful - always smiling! The rooms were very clean and ours had a cute balcony overlooking the railway. Facilities were all good. The location was perfect- right in the middle of things but quiet at nighttime.

Stayed in April 2024

Nothing although some people might find the alley a bit creepy at night as all the shops shut snd it’s a bit deserted ( we never felt unsafe though as 2 women ( mother and daughter) and even my 21 year old daughter felt comfortable there alone). It was about a 20 min walk to the centre of the old quarter ( lake etc).

Kind staff, clean, confortable, interesting location down a little alley of shops ( you have to walk a short distance if you come by car). Good value for money. We had a room with a balcony overlooking the train track which was a nice place to sit and interesting. Trains v few and did not bother us.

Stayed in March 2024

Wifi could have been faster.

Staff were very welcoming and always keen to help. They even came out to street corner to greet us on arrival having booked a taxi with them before arrival. Glad we did as it made arrival in Hanoi a lot easier! The view over the train track was cute and didn’t really bother us with the little noise we did notice. The room was spacious and the beds reasonably comfy. The aircon was good. Wifi was a little slow. The alley where the hotel is located was busy during the day but empty at night. The location was really good. Everything was in easy walking distance.

Stayed in April 2024

All the staff was so friendly and very accommodating! If you're a solo traveller or a first timer in Hanoi, they are definitely willing to assist you in any way. My room was also clean and tidy. Would definitely be back here again!

Stayed in March 2024

Great location, in a quieter part of the Old Quarter but still close enough to all the good stuff.

Stayed in March 2024

The staff was exceptionally friendly and helpful. The view from the balcony facing the train track with the trains passing by made it very special (if you do not mind the occasional noise from the trains, otherwise it was very quiet, given the central location).

Stayed in March 2024

There was excellent front desk personnel who helped to plan our stay. The room was also very clean and dry (with the climate in Vietnam it is very important to have it in mind). The location was also great and I sincerely recommend it

Stayed in March 2024

The receptionist team were super helpful and gave us loads of tips and suggestions for dinner and drinks.

Stayed in April 2024

The hotel reception is situated down a market alleyway, which makes it a little more difficult to arrange taxis since cars can’t come down it. But the staff were very helpful, letting us know exactly where we could get picked up / dropped off.

The staff at La Cascada were fantastic. They recommended nearby restaurants for our stay and gave us lots of useful information about local attractions. They even gave us gifts when we left the hotel! The rooms were also very clean and comfortable.

Stayed in April 2024

We received great hospitality throughout our trip in Vietnam, but the staff at Hanoi La Cascada outshine them all. We had a minor issue with our room and it was resolved quickly, and the staff went above and beyond for us at every given opportunity. Thanks for being so helpful and welcoming!

Stayed in March 2024

Such a friendly staff

Stayed in March 2024

Kindness of the staff Spacious room

Stayed in March 2024

We are not able to locate the hotel when we just arrive. Maybe the hotel can provide some pictures to show how we can find the hotel.

The hotel staff are wonderful! They are very friendly and helpful. The hotel room is really clean. The location of the hotel is good and convenient.

Stayed in March 2024