Nice hospitality

Stayed in May 2024

Not a dislike, just a note on condensation due to the humidity. This caused a slight musty odour that some may find off-putting. But it didn't worry us.

We only stayed one night, staff are very welcoming and accommodating. Beds are comfy and rooms are spacious & clean. Yummy breakfast.

Stayed in May 2024

The staff was very nice and helpful :) The room was as advertised, very spacious and cleaned every day. Also, efficient laundry service. The location was excellent, right in the middle of old quarter and close to most landscapes you should visit. I feel we made a great choice staying at this hotel. Highly recommend! If we ever come back to Hanoi we will book this again.

Stayed in May 2024

Not as much the property but the food tour they suggested was a ridiculous price. Went and did my own street food eating for wayyy cheaper.

The bed is quite comfortable and the breakfasts were made to order which was quite good. Someone else said was the same each day they were wrong, it was different for our 3 day stay and you can just order different things. The front staff was quite helpful organizing a ride and suggesting things to do.

Stayed in May 2024

Enjoyed the place a lot - AC could have been a little better in my specific room

Location is perfect, Staff is very friendly, Room is solid for the price

Stayed in May 2024

Central location

Stayed in May 2024

The TV is a little outdated. Like early 2000s kinda TV.

The room is clean. The hotel is situated very near the lake, shopping areas and convenient to go just about anywhere.

Stayed in May 2024

Perfect location in the old quarter. Easy access to the lake, restaurants, bars, market. AMAZING staff!!!! extremely helpful, polite, happy , smiling people, ready to help and answer all our questions,. we are impressed by their professionalism and we are definitely going back to Amorita Hotel on our next visit to Vietnam and this is mainly due to the hospitality and warm welcoming we received from these beautiful people. THANK YOU SO MUCH!

Stayed in May 2024

Nice hotel in the old quarter of Hanoi. Clean rooms, very helpful and friendly staff.

Stayed in May 2024

Breakfast can be improved with providing different menus on different days

My 2-night, 3-day stay here was outstanding, thanks to their exceptional service and hospitality. The staff went above and beyond, with Bryan standing out for his constant, friendly assistance. After injuring my ankle on the first day, the hotel promptly arranged a hospital visit, showcasing their genuine care for guests. The entire team’s dedication and kindness made our stay memorable. I give their service a perfect 100 out of 100. Highly recommended for anyone seeking an excellent hotel experience.

Stayed in May 2024

Everything was good

The property is situated in a perfect position for residing in the heart of Old Quarters in Hanoi. You are basically within walking distance of everything. The room was comfortable and the breakfast had wonderful Pho. All staff including those at the reception were very helpful. They offered useful advice, arranged trips and booked taxi for us, the best part was that they always had a smile on their face. I have no hesitation in recommending this hotel. I stayed in this hotel 7 nights and will definitely return whenever we visit Hanoi again.

Stayed in May 2024

No real window in the room.

All the staff very friendly and helpful

Stayed in May 2024

Everything good

Clean quiet and wonderful courteous staff

Stayed in May 2024

The room and especially the elevator had quite a wet/moldy smell. Fine for a weekend in Hanoi

Friendly staff, very close to the city centre, clean and quiet rooms

Stayed in May 2024

Just the beds were bit to firm! For us but everything else was perfect we stayed in family suit with balcony

The staff were all Fantastic, very helpful and always available and friendly, location was perfect! Literally 1m to hoan kiem lake and everything out side your door ,Beer street, night market and train street just 10 min walk

Stayed in May 2024

Courteous staff. Spacious, clean room. Good A/C & shower. Excellent location.

Stayed in May 2024

Everything.. Everyone so nice

Stayed in May 2024

No openable windows Ill fitted bathroom hardwares Non provision of hand towels

The hotel is centrally located in the old quarter, surrounded by numerous eateries, cafes, shops, and travel agencies. The staff were the friendliest we encountered throughout the country, always smiling and willing to answer our many questions. Special thanks to Mai, Brian, and Vian, who were always there to assist us and even provided a room upgrade. The breakfast was good, and the staff were very accommodating, helping us store our luggage during multiple check-ins and check-outs for our one-night trips from Hanoi. The area felt safe, even when we returned late. Overall, it was an amazing stay experience.

Stayed in May 2024

Nothing

It was a great hotel in a great location. The staff including Brian and Ms Mai were super helpful. The hotel kindly held our bags between bookings. 10/10 service

Stayed in May 2024

Strong odor of sewer gas in the bathroom. the Balcony (rm. 502) was completely caged in and only had one chair.

Great Location in the Old Quarter, short walk to everything. Staff were very kind and eager to help. Room was clean and spacious (Jr. suite with Balcony). Breakfast was just right. They sent out our Laundry for us and changed our USD to VND. They have a travel desk that can book tours, experiences, and transportation, but we did not need it, had pre-booked everything online in advance.

Stayed in May 2024

Fantastic property! The staff were exceptional and very friendly. Great hotel

Stayed in May 2024

Staff are really really friendly. It is really nice and quiet at night and super clean room and a lift to the to your room. Good value for money. With a perfect location for the sights and sounds. Good coffee around this location aswell. I loved it!

Stayed in May 2024

Lovely Property. Brian has been extremely helpful in accommodating us. Highly recommended.

Stayed in May 2024

The staff is very friendly and helpful from the time we checked in and until we checked out. The location is very nice because nearby to a souvenire shop.

Stayed in May 2024