12 Nguyen Van Cu Street, Hue, Vietnam
#66 of 166 hotels in Hue
Guests' ChoiceBased on 162 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.6
Staff
9.5
Value for money
8.8
Free WiFi
8.6
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End of dialog contentReviewed: 16 April 2024
Nicholas
United KingdomNothing really
Staff were very helpful especially Ms Huyen who helped me with travel and tour arrangements.
Stayed in April 2024
Reviewed: 15 April 2024
Lucy
VietnamWhen we arrived we received a welcome drink and the staff were very helpful. We got an upgrade to our room. Room was clean, spacious and comfortable. Location was great! Would recommend.
Stayed in April 2024
Reviewed: 14 April 2024
Quân
VietnamThe AC was quite noisy. The soundproof is really bad.
Location is ok, 15 minutes walk to downtown. Staff is friendly and helpful.
Stayed in April 2024
Reviewed: 14 April 2024
Janaya
AustraliaThe staff are extremely friendly and helpful
Stayed in April 2024
Reviewed: 30 March 2024
Anne
FranceI asked your personnel to book for us a street food walk with a price mentioned on the document but she add a commission of more than 12%. I said you added a commission and both said no they said it was VAT. Then I said do not book anything for us, we will do it and when we did it it was the agreed price without any added VAT, I do not think it is very honest and have been very disappointed by your behavior.
Confort, petit déjeuner, emplacement
Stayed in March 2024
Reviewed: 28 March 2024
Gráinne
United Arab EmiratesNothing
Helpful, friendly staff, close location to centre, clean and spacious room.
Stayed in March 2024
Reviewed: 12 March 2024
Rekha
IndiaNothing to complain
Everything...the staff was awesome...
Stayed in February 2024
Reviewed: 7 March 2024
Julien
VietnamNo view from the room. Missing amenities in the room. The hotel feels its age but it is comfortable. BKF is expensive, so better go out to have some local delicacies.
Location is great. A bit away from the busy city centre. Great area to walk around, close to the river. Nice options around to eat local food.
Stayed in February 2024
Reviewed: 26 February 2024
Edward
ThailandVery friendly and helpful staff
Stayed in February 2024
Reviewed: 25 February 2024
Liam
United KingdomPerfect place
Stayed in February 2024
Reviewed: 5 February 2024
Stamatina
Greece.
the staff was very friendly
Stayed in February 2024
Reviewed: 24 January 2024
Soren
United KingdomAll good really
The room had a decent size but is slightly dated - but this is not a priority for us. The cafe (Part of the hotel) was great - nice beer and cocktails we also got a welcome drink from the hotel when we arrived. Would recommend for other travellers.
Stayed in December 2023
Reviewed: 23 January 2024
Anderval
BrazilNothing to dislike
I liked everything from this hotel. Location was good. Not so near to the noise, but you can go walking to the main streets by walking. The room was clean. All the staff were very kind. They helped me to go to the places.
Stayed in January 2024
Reviewed: 22 January 2024
Kate
United KingdomMeals options available. More details on restaurants and bars nearby.
Earlier check in; young lady receptionist on the 13th morning shift(sorry forgot her name!) was very helpful and efficient and she helped us to communicate with her management for cancelling our last day of stay; next to market; restaurants 10 mins walk to the backpacker's lane (Madame Thu on the Wheels - highly recommended for F & B + cheap local car rentals). Post office also short walk away. Mainly cater to foreign group tours so was nice and quiet during their ins + outs.
Stayed in January 2024
Reviewed: 18 January 2024
Aisling
AustraliaNothing
Clean room with big bed and Tv and a decent bathroom Staff were friendly
Stayed in January 2024
Reviewed: 17 January 2024
Sarah
AustraliaWe got upgraded to the Alba Spa Hotel. Very comfortable bedding, fantastic spa, great breakfast buffet, short walk to walking streets
Stayed in January 2024
Reviewed: 8 January 2024
Tatyana
United KingdomComfortable bed
Stayed in January 2024
Reviewed: 8 January 2024
Tatyana
United KingdomThe bed was comfortable. King size!
Stayed in January 2024
Reviewed: 25 December 2023
Merve
TurkeyThe bed was little uncomfortable. I just stayed 1 night so it was fine for me at the end
It was so clean and very quiet. The location is so good and staff is very friendly
Stayed in December 2023
Reviewed: 17 December 2023
Hai
Czech RepublicWifi was not working that well. The hot water was working for 10 mins approx. and then it was more lukewarm.
Nice big room with a balcony. Comfortable bed. Clean room. Big clean bathroom. AC was working. 30 mins by walk to the citadel. Quite place, but near the cafes and restaurants.
Stayed in December 2023
Reviewed: 11 December 2023
Kee
AustraliaNothing
Location is good as it’s away from the main area. Night market on weekend was relaxing and a short walk away. Staff is extremely nice and helpful, always ready to help with information.
Stayed in December 2023
Reviewed: 28 November 2023
David
CanadaOne morning there was no hot water. The water was perfect for the rest of the visit.
This is a very good property. Most importantly the staff are lovely and try in every way to make your stay perfect. The location is very close to the center on a quiet street. The room was spacious. This property is good value for the money.
Stayed in November 2023
Reviewed: 10 November 2023
Timothy
PolandWe got a very large, nice a la carte breakfast, because the hotel was not very full. It was very tasty. The room was nice and clean and the location is where we needed it to be.
Stayed in November 2023
Reviewed: 3 November 2023
Odd
NorwayExellent staff … Greetings to the receptionist Mr. Phan Chau Thanh … And very good service in the cafe/restaurant !! Thank you so much !
Stayed in November 2023
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