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Reviews of Riverside Hotel Saigon 3 stars

18-19-20 Ton Duc Thang Street, District 1, Ho Chi Minh City, Vietnam

#607 of 1,005 hotels in Ho Chi Minh City

Guests' Choice

Review score

Based on 282 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    9.1

  • Facilities

    7.0

  • Staff

    8.3

  • Value for money

    7.9

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 14 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location!

    Stayed in May 2024

  • Reviewed: 29 April 2024

    6.0
    Nice property, but service/maintenance lacking
    • Leisure trip
    • Family with young children
    • Suite with River View
    • Stayed 1 night
    • Submitted via mobile

    Maintenance is quite poor, and the service leaves much to be desired - it's the only place with unsmiling and unfriendly staff we came across in Vietnam so far. We're not going back here for sure. There's only one small lift which takes ages to move, and in general service for anything at all is very slow. The breakfast is at the next door restaurant, which closes half an hour before the designated time and the staff can't wait to shoo people out. Also, the suite my parents were in suddenly developed a bad smell in the bedroom AC in the middle of the night.

    The location is awesome. Right in front of the river, very convenient for walking around, taking a cruise, going to the Opera House etc. The rooms are huge with colonial-styled furniture. We liked the property itself a lot.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Really enjoyed this hotel.
    • Leisure trip
    • Solo traveller
    • Suite with River View
    • Stayed 1 night
    • Submitted via mobile

    Great location, just across the road from the river. Loved the ambiance of the outside building, very French. The suite overlooked the river and was huge. Good value for money. Loved the 4th floor bar to sit and have a drink and take in the view.

    Stayed in March 2024

  • Reviewed: 9 April 2024

    8.0
    Very good
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    In the reception area no air conditioning so so if you have a late flight is a problem

    The location

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The price

    Okay location, the breakfast was adequate. The staff were helpful I think it was overpriced, I think they charge more because its on the riverside. And the wasn't a safety box in my room when on the website it states safety boxes in rooms. Maybe it should say safety boxes in some rooms.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    7.0
    Noisy
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Extremely noisy and outdated

    Central location

    Stayed in April 2024

  • Reviewed: 31 March 2024

    7.0
    we were there for a day just for transit overnight so it did not affect the whole holiday mood.
    • Leisure trip
    • Couple
    • Suite with River View
    • Stayed 1 night

    the place needs a major renovation.

    The location is fantastic, the staff are friendly. The place is quite old and the rooms and interiors seem quite tired. It will turn over to government by next year as it will have the status of historical building (120 years old) so we guess current operator made no further improvements on the property.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Great stay in central Ho Chi Minh
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with River View
    • Stayed 1 night
    • Submitted via mobile

    Shower was very poor

    Excellent position. Great staff

    Stayed in February 2024

  • Reviewed: 20 March 2024

    6.0
    Excellent Value for money, check your room details as the photos are deceiving.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    The attitude of the manager who checked us in and not knowing the room didn't have a window.

    Originally booked a room that displayed a window, discovered the room type was a windowless room, Please ensure you ask if your room has a window, The was a little rude and a smart ar*e. We had to pay to upgrade. Eventually our rooms were great.

    Stayed in February 2024

  • Reviewed: 15 March 2024

    7.0
    1st rate professionalism
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 5 nights

    Breakfast on the lower end. Almost same food over a period of days.

    Fantastic front desk guys, Loc and Huy, problem solvers. 1st rate professionalism. Trump Tower service level.

    Stayed in February 2024

  • Reviewed: 11 March 2024

    6.0
    Had a good stay because of its prime location.
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with River View
    • Stayed 3 nights

    Prime location, couldn't ask for more. The room i stayed was riverside facing, so loved it. Breakfast was just ok. Staffs were good. Every floor had a smoking corner with river facing. the only problem was i could hear the conversation and tv sounds from the next adjoining room. I wish they had better sound proofig walls or structure. But overall it was good!

    Stayed in December 2023

  • Reviewed: 28 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good location

    Stayed in February 2024

  • Reviewed: 14 February 2024

    8.0
    It was just right for a night
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Affordable hotel in a good location

    Stayed in February 2024

  • Reviewed: 13 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite with River View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Riverside

    Stayed in February 2024

  • Reviewed: 8 February 2024

    8.0
    Great older hotel in the heart of the historic centre of HCMC.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The older shower & sink plumbing should be upgraded but the basic structure of the building is becoming much rarer in HVMC & it's nice to have some reminders of the past.

    Great location in District One on the river. Classic old French Hotel with a roof top bar over looking the river promenade. Breakfast & coffee were tasty & staff were excellent. Rooms are quite large compared to the average these days.

    Stayed in February 2024

  • Reviewed: 20 January 2024

    7.0
    Great value Riverside stay
    • Leisure trip
    • Couple
    • Suite with River View
    • Stayed 1 night
    • Submitted via mobile

    Bed too hard for me, the hotel could be a 5 star heritage hotel if it was renovated - new carpets, improved lighting, new bathrooms etc. I enjoyed my stay but I can see why this hotel doesn't get higher scores

    Great Riverside location and our room overlooking the Saigon river. The hotel has much old character and I love the old wood doors and facade. Rooftop bar is a must to take a cocktail overlooking the river.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    8.0
    Short stay for meetings, enjoyed staying at the riverside hotel, good location to explore and see the sights from
    • Business trip
    • Solo traveller
    • Suite with River View
    • Stayed 2 nights
    • Submitted via mobile

    There is not much in the way of facilities, no room service as far as I could tell and no guide in the room as to what the facilities are and where they are located. Would be nice to have some more pork free choices available for breakfast but otherwise ok. Great coffee!

    Great location! Had a 2nd floor river view room. Very spacious - a bit old world with the Queen Anne furniture but very comfortable and quiet with the double glazing despite the busy street below. Enjoyed my stay there.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    My first room was a bit shabby.

    The location was perfect and the rooms adequate.

    Stayed in December 2023

  • Reviewed: 14 January 2024

    8.0
    Hotel amongst motorbikes
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Some of the rooms are inside rooms without a view and the motorbikes were on the pavement so every time you leave the hotel you are in a sea of motorbikes. Cross your fingers and hope for the best.

    Good location on the river with a roof terrace bar got a fresh omelette for breakfast every morning which was very nice. The concierge was helpful

    Stayed in December 2023

  • Reviewed: 10 January 2024

    8.0
    Very good
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Although the breakfast was good, the evening meal was terrible.

    Great view of the river.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    7.0
    one nighter. not bad.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    really slow wifi. bad if you need fast wifi for work

    Stayed in January 2024

  • Reviewed: 30 December 2023

    8.0
    Great location. Great value.
    • Business trip
    • Family with young children
    • Suite with River View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really to dislike.

    Location is great. Hotel overlooks river so if you have a river view room it is great. Staff very helpful. Rooms are clean. Good breakfast selection.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    Since I had booked a room without a view, I didn't expect a balcony, however there were no windows at all in the room. The reception staff were not very friendly at check in and during the stay, although the bell boy was quite helpful and pleasant.

    The hotel is situated quite centrally which makes it quite convenient to walk to most of the major tourist attractions in the city. The breakfast buffet had quite a good spread. The room was quite large and spacious.

    Stayed in December 2023

  • Reviewed: 15 December 2023

    8.0
    A good value, no frills hotel.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was rather in need of upgrading.

    Good value accommodation in a great location overlooking the Saigon River. Comfortable room and very nice breakfast.

    Stayed in December 2023

Showing 1 – 25

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