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Reviews of Khách sạn Sao Mai

106C, Bình Thành, Bình Phú, Thành Phố Bến Tre, Ben Tre, Vietnam

#10 of 16 hotels in Ben Tre

Guests' Choice

Review score

Based on 23 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    7.6

  • Facilities

    7.6

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    8.8

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Showing 1 – 23

  • Reviewed: 26 March 2024

    8.0
    Comfortable room, great location
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 3 nights

    I didn't like the bath tab, kind of dangerous for a 69 years old woman like me. In those tropical places a shower is the best

    Very nice location away from noise and traffic, free bicycle very handy and knowledgable and available staff.

    Stayed in February 2024

  • Reviewed: 10 March 2024

    8.0
    Happy with our booking and staff super!
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    A bit far from the centre - 3km walk

    Lovely host , Ryan and interesting decor - with breakfast! Good deal.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Nice family run hotel.
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Hard pillows.

    Warm showers and spacious room. Room and bathroom were clean.

    Stayed in March 2024

  • Reviewed: 21 February 2024

    9.0
    A very warm guesthouse
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Bath
    • Stayed 2 nights
    • Submitted via mobile

    They are struggling with English, that is a bit of a pity. But that wil probably improve over time.

    The staff was very friendly and helpful. The sweetest people I met in Vietnam . Large clean room.

    Stayed in February 2024

  • Reviewed: 25 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There is no hot water.

    The staff is very nice and helpful. Quiet calm neighborhood. Bicycles are free.Breakfast is delicious.

    Stayed in January 2024

  • Reviewed: 23 October 2023

    9.0
    Lovely rustic retreat.
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 8 nights
    • Submitted via mobile

    Nothing really, apart from one thing. The block we stayed in could be very noisy. It seems that the roof space is not divided, so you can hear people 3 or 4 rooms down. Apart from that, the place is great

    The place is rustic, but the rooms and bathrooms are spotless. Everyone was very helpful and friendly . Breakfasts were basic, but filling, variety of noodles dishes, or fried eggs and crusty rolls. The coffee is not free, it's extra, but it's cheap, and delicious. It's out of the way, and quiet, but there is a lovely local restaurant next to the front gate, 7 Steel. The food is increadable, cheap, and two people get enough for 4, I took my extended Vietnamese family, and they loved it.

    Stayed in October 2023

  • Reviewed: 31 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    To downtown BenTre quiet a walk, but easy to get a Taxi with "Grab".

    Very supportive Manager - helped to arrange long distance transport saving costs. Rooms have a good size, quiet in the night. Good communication with the manager via booking.com chat.

    Stayed in August 2023

  • Reviewed: 24 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 1 night

    Staff are friendly. Good place to stay

    Stayed in July 2023

  • Reviewed: 10 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The hotel needs renovation

    Very friendly staff

    Stayed in August 2023

  • Reviewed: 26 March 2023

    9.0
    True countryside life style. Space, peacefulness and convenience all in one place!
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 2 nights

    Spacious place from room to dinning area, garden/yards, and free areas to walk in between. Wonderful peacefulness and convenience as it is located just few minutes walk from a main (but not so busy) road. I was given a free bike to ride to the centre of the town, about 10 mins away. Didn't want to use a moto-bike for environmental reasons. Staff are very friendly, courteous and helpful. I managed to do both reading and bicycling during my stay, eventually I ended up staying an extra day beyond initial plan.

    Stayed in March 2023

  • Reviewed: 10 March 2023

    8.0
    Excellent treatment!
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    They don't speak much English, but that is also part of the chanlage.

    The staff was super available, they help me with the bookings and borrow me a motorbike. Also the building was nice and the position is easy to get to city center and the countryside.

    Stayed in March 2023

  • Reviewed: 9 March 2024

    10
    Highly recommended!
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Highly recommended!!! The last three days at the hotel were really nice. The hotel staff are so friendly and take care of everything. We were able to borrow a scooter for two days, they organized a cab to the nearest bus station for us and were open to any questions. You also can have lunch and drink some fresh coconut! The price-performance ratio was great!

    Stayed in March 2024

  • Reviewed: 26 February 2024

    10
    Perfect
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The host were super helpful. The option of the bike was the best for free. Nice breakfast although

    Stayed in February 2024

  • Reviewed: 6 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The whole site is really lovely but would benefit from a bit of loving care. The bath drains onto the floor (which fortunately has a floor gully).

    Great location. Quiet. Large rooms. Comfortable. Good value.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Basic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Don't know where to start, the staff was completely unhelpful even for very basic things. We literally lost 3 hours after arriving because they didn't help us at all. This went on till we left. In the evening I sent a message to ask till what time was the breakfast, no reply, I had breakfast at 8 because they told me it was untill 9 in person and they reply to me on booking at 9.30 saying it was till 10 lol. Also cherry on top of the cake the embrasing breakfast was not including coffee 😂

    The bed was good.

    Stayed in December 2023

  • Reviewed: 14 June 2023

    3.0
    Uncomfortable. I wouldn't go back.
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 3 nights

    My breakfast wasn't included. When I arrived they didn't seem to know how much the breakfast was, it was like they were mentally weighing up whether they should hike the price because I'm white. There was no menu and the only food option was omelette with a baguette and coffee. So I had to eat that 3 days running. No other options and they call themselves a hotel without a menu? My room didn't come with an electric kettle like the booking said. My bath leaked all over the floor and flooded the bathroom. My fridge didn't close, and the light sockets don't work. no cushions on the sun loungers. How is this a hotel? No complimentary tea and coffee in the room, and no glass to go with the bottled water. It's really noisy because it's right next to a sports stadium where people play sports at 5am. The TV -which probably is the thing that gives them 'hotel' status was probably built in 1975 and the picture was so bad it wasn't worth watching. It's like none of them have ever stayed in a hotel before. I would say it's more like a hostel.

    The Pond.

    Stayed in June 2023

  • Reviewed: 9 April 2023

    5.0
    The hotel has potential, but currently, lacks charm and a social atmosphere. We left after one day.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Although they advertise a restaurant on site, it was closed and no food was available except ramen soup. A drink was not offered with breakfast... was asked to pay. The other staff member didn't acknowledge our presence at all, although we were the only guests... he wasn't very friendly. The grounds/garden setting is sprawling and could be beautiful, but unfortunately, the grounds was unkempt with random stuff stored everywhere and could use a proper clean up. The location may be fairly close to the center, but has no charm.

    The son of the family was extremely helpful, very nice and spoke great English. He was the best part of our stay. Although the a/c was just ok, the room was spacious and clean.

    Stayed in April 2023

  • Reviewed: 9 March 2023

    10
    Tranquil, clean and a family feel to the place.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    I’m vegan so there was no breakfast option for me.

    I liked everything about the place. It’s family run and traditional. They’re new to online booking and I was fortunate and very happy to stay. I felt very welcome.

    Stayed in March 2023

  • Reviewed: 4 July 2023

    2.0
    Would not come back
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Room was not clean, roof was leaking, ghost?

    Breakfast

    Stayed in July 2023

  • Reviewed: 20 January 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 16 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 28 June 2023

    10
    Exceptional
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

Showing 1 – 23

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