Nothing to not like. A good solid 4 star hotel.

Great location and beautiful hotel. Staff were very friendly and spoke English which is not that common in Vietnam. As soon as you stepped outside the door every direction had something to go see and adventure. 10mins from main attractions. Facilities were clean and comfortable.

Stayed in December 2023

Nothing. It was all great. All 3 nights.

My wife is rather particular with cleanliness at hotels. Le Jardin Hotel Haute Couture passed the test with flying colours. Staff were helpful and friendly, always putting on a sincere smile, especially Tracy at the front counter and the restaurant staff. The breakfast was pretty good and accommodating.

Stayed in December 2023

There was loud music in the night from the bar/club on the top floor. The quality and options of the breakfast could be way better.

The room was spacious, clean and its view was really nice. The staff was always helpful.

Stayed in October 2023

Very clean and modern, great location, great food and the staff couldn’t do enough.

Stayed in November 2023

Breakfast very good. Eggs cooked to order. Staff very helpful and friendly. Comfortable beds.

Stayed in November 2023

Just a small thing: the gym is ok equiped but the equipment should be cleaned once a day because some guests seemed to sweat a lot.

The Hotel is in a good condition, the rooms are nice and comfortable with everything one needs. Breakfast is served at a rooftop restaurant with a great view and the buffet offers a lot to pick from. We first stayed 3 nights at the "le jardin" and then did a trip to the mountains. We came back to the Hotel afterwards. The main reason wasnt all the great comfort the hotel offers, it was because of the great staff. The help and service they provided was extraordenary. They helped us finding our way around hanoi and one guy even went with us to the station to help book traintickets (in his time off). To mention extra is Tracy from the Reception. She does everything to make the guests feel comfortable, she even helped to book bustickets while she was staying sick at home. She and the other were the main reason we went back to the hotel and stayed for two more nights.

Stayed in November 2023

I was excited to get into the roof bar at my last night in Hanoi. They rejected me and told me it was full. Thanks for the unforgettable memory.

They were thoughtful. I had an early flight and they prepared a boxed breakfast for me.

Stayed in November 2023

The bed! The best bed in Vietnam! So comfy! Great location, awesome staff and really delicious brekky!

Stayed in October 2023

The wireless lan was very slow most of the time -

The staff is very friendly, the bed very cosy and the location is good - outside of old town but still close. Would stay there again

Stayed in November 2023

I haven't got anything negative to say. I'd consider staying here again for sure.

The bed was the comfiest I tried in Vietnam. Great pillows! Didn't mind not having a window as hardly spent any time in the room. The hotel is clean and very smartly appointed. The breakfast in the rooftop restaurant is decent. I didn't have time to try the pool, but it looked fine. The location is good; less hectic than the old quarter, where I also stayed, but with plenty of things to see/eat nearby. Check-in and staff were good. Didn't try evening restaurant or spa.

Stayed in October 2023

We had previously been in a Classic Room with a tour group booking and it is not to the same standard. The Classic Rooms are very dark from the dark timber in the room and do not have good lighting. We also found the Wi fi in this room was not great and quite slow and needed to change position in the room to get a better signal.

We stayed in a Chic Wing Double Room which was very comfortable and was well appointed. The hotel is well located on the fringes of the Old Quarter and within easy walking distance of the Old Quarter and all it has to offer. Wi fi in this room was very good

Stayed in October 2023

Toilet and drains blocked easily

Comfortable hotel with lovely staff

Stayed in October 2023

Not really a dislike- just a comment- it would have been great to access to shade sail or umbrella in the pool area🥰

Great location close to the old part of the city. Close to shops markets and great eating places. The hotel staff are friendly and helpful. Rooms and facilities perfect. Breakfast awesome. The pool, small but amazing to relax in, in the heat.

Stayed in October 2023

Nothing at all.

This place is a must stay if you are visiting Hanoi. The staff are so helpful and assisted us in every way possible from shopping to dining. The roof top bar and pool are beautiful. Also make sure you eat here as the food is authentic and delicious. Thanks to Christian, Rachel, Tracy, Alice, Sophia, Celine, Lucas.

Stayed in September 2023

Bathroom could have been a little bit bigger

Great Hotel, with exceptional staff, considerate and thoughtful, fantastic restaurant on the 11th floor and Rooftop Bar, great location in the old quarter, close to the lake.

Stayed in September 2023

Not applicable. Sometimes things just go well. This has been one of these occasions.

After a very long flight that included a stop over, I was delighted to be met by Tracey and Noom of Le Jardin Haute Couture who provided me with a complimentary drink and dessert, along with a package of information concerning my tour with Luxury Escapes, since I had arranged an extra day with pre-accomodation. And things only got better. The staff, whether Tracey, Noom, Sally, Alice or Hon went out of their way to make my short stay both enjoyable and memorable. A must mention is that I was thrilled to learn that the hotel also has a swimming pool, fitness centre and fantastic restaurant. Happy days!!!

Stayed in September 2023

TV needs to be updated to new model which we can watch Netflix or other apps

Stayed in September 2023

This hotel is a no brainer. We stayed here 3 times and had the same great experience each time.

Stayed in August 2023

Another great stay!

Stayed in August 2023

Second time here. Another great stay! Thoroughly recommend the hotel. Christian is a legend!

Stayed in August 2023

- The shower was blocked and even when room service tried to fix it it was still blocked. - The air conditioning takes forever (5+ hours) to get up to the right temperature in the older rooms.

Christian, one of the staff members, was incredibly friendly. In general we felt very well taken care of by all staff members. To give you one example: we had issues with the internet and they opted to install an entirely new router in the room to help us. Now that is service! The hotel itself is modern and clean. In fact, we liked the hotel so much that we stayed here 3 times in 1 month.

Stayed in August 2023

Nothing.

We had a three day stay and we were in a classic room with two comfy twin beds. The room and bathroom were extremely clean. Breakfast buffet selection was great and you could also select from the al-a carte menu. Lunch and dinner in the dining room provided great choices as well two set menus to select from. Yum. The roof top garden was a great place to have a cooling drink with a great view of the West lake and the city. The staff throughout the hotel were amazing and nothing was too much trouble. Special mention to Alice, Sally and Emily in reception and waiter Dion. They were a credit to their profession and the hotel.

Stayed in August 2023

May be a sun shade over a part of the pool area would have been good. We didnt go to the gym but was an option if you wanted to go. I didnt really have any dislikesr staff.

Loved the the welcome and fabulous service by all staff. The breakfast and dining room had terrific views from the 14th floor . There was also a sun deck which doubled as a night bar in the evening which had just be finished. We stayed 3 nights and didnt bother to venture out to any other eating venues as we found the food great. We had the option to have a swim at the roof top pool but it was too hot.

Stayed in August 2023

WiFi was quite slow. Views from our bedroom window weren't great but we were hardly there so no biggy.

Absolutely excellent location near the old quarter. Staff go above and beyond to help foreign guests and are so helpful in helping with where to eat and what to do. Rooms are very spacious and clean. Breakfast selection was amazing too. The sky bar on the 12th is just wonderful. A great selection of cocktails and drinks, great vibes and fantastic ambience and decor. Bravo.

Stayed in August 2023

Amazing breakfast , room , staff. Everything ❤️

Stayed in June 2023