You are assigned a bathroom when you arrive. They are very clean and nice but other guests seem to get confused about which bathroom they should use so someone else was using our assigned bathroom. Not a big deal as they felt very new and clean but the system doesn’t seem to work exactly as planned.

Lovely spot in a remote setting. Nice swimming pool and patio to relax in and enjoy the quiet.

Stayed in May 2024

Nothing as was excellent- wifi not the strongest but we didn’t come away to sit on our phones so not a problem- you are at top of a mountain after-all. Relax with the vibe there!

Stunning location at top of hill. Beautiful gardens and food was really good. The place was immaculate and staff very attentive. Lovely pool and bar area to sit and watch sunrise (note not always guaranteed).

Stayed in April 2024

Enjoyed it all. No criticism at all.

Beautiful scenery, fantastic facilities and friendly staff. 5 star experience

Stayed in April 2024

Incredible place in the hills near Ha Giang city. Very peaceful and beautiful. Staff is very nice and helpful and we had amazing dinner and breakfast. We unfortunately book only 1 night here whereas we should have stayed longer!

Stayed in March 2024

Amazing spacious room with large bed. Style morden and luxury. Friendly staff, Joy professional

Stayed in March 2024

The best part of our trip was the owner. He really goes the extra mile to help with everything. He was so helpful and such a great cook. We enjoyed the nights in the dinning hall a lot. The owner speaks English very well and if you ask him he can tell you a lot about the area and the food he is preparing.

Stayed in March 2024

N/A

We absolutely loved our stay at The Palm Ha Giang. We ended up spending 4 nights there and had the most incredible time. The staff was fantastic and helped us organize multiple tours that really defined our experience in the Northern territory of Vietnam. We ended up being some of the only guests during New Year's and Joe built us a fire and supplied us with some fantastic celebratory beverages. The chef that runs the kitchen was a standout, he made us local dishes prepared with fresh ingredients - some of our favorite food in Vietnam. Lastly, the view from the property is unbeatable, well worth the journey up the hill.

Stayed in January 2024

If you’re someone needs to pee at night, it is super inconvenient to walk to your private bathroom that’s about two minutes away. The meal situation could have been better explained - we were not aware that we were paying for each dish (which was not ordered but placed in front of us) while we assumed we were paying a price per person for a set menu. Food is quite expensive, but there’s no other options.

Stayed two nights and never saw beyond thick cloud (not the lodges fault though). I understand it has an awesome view though. Property is gorgeous, with a deck that would be amazing to admire the view from on a clear day. There was a cozy stone fireplace in the dining room that we sat in front of for on a cold, foggy, and wet day, feeding the fire while stuck in the clouds.

Stayed in February 2024

Beautiful location, clean, staff very helpful and nice.

Stayed in February 2024

Like what others have said, the bathrooms are private but not connected to the room. A bit inconvenient but not a dealbreaker.

Beautiful hidden gem in the mountains of Ha Giang. Perfect place to rest after Ha Giang loop. Very friendly and helpful staff. Met the owner and it's incredible what he's doing for the community and environment. You can tell that the owner and staff takes great care of the place. It's 20 mins by car from Ha Giang city but you are rewarded by being isolated in nature.

Stayed in January 2024

The ONLY thing we didnt like was the pool - it was quite dirty, not suitable for swimming, so I was disappointed cause it was the main reason why we booked this place.

The accommodation is amazing! Really unique experience. Stuff was very nice. You're in the middle of nowhere, but still near Ha Giang. Great rest before Ha Giang Loop.

Stayed in October 2023

It wasn't a problem for us, but If you have ambulatory issues, just be aware there’s a short hill to access the property.

The staff are lovely, the food is authentic local Vietnamese, and the place is spotless. The Palm is one of the nicest places I’ve stayed. Sure, it’s a bit out of town, but that's a good thing, as Ha Giang City isn’t why you make the journey. It’s for the views and the escape! My wife and two children stayed five nights.

Stayed in December 2023

Mr Giang, the manager is a very nice person. The Ecolodge is located up the hill overlooking karst geopark. The scenery is breathtaking. We love it.

Stayed in December 2023

the property is a little while out of Ha Giang town but as long as you know that and are looking for a relaxing break it is perfect

The most beautiful location and the staff couldn’t do enough to help

Stayed in November 2023

All was brilliant

Paradise! Beautifully located, excellently run, clean and brilliant service and food. Don’t stay in Hi Giang town when this piece of paradise is a twenty minute taxi and offers a a brilliant start or end to the loop. Loved every moment

Stayed in December 2023

it’s a very cosy place with the most beautiful view, it’s very clean, the beds are very comfortable and warm it’s the perfect place to connect with nature and with yourselves.

Stayed in December 2023

The bathrooms are private , but not joined onto the accommodation, so a bit inconvenient.

Beautiful location way up in the hills above Ha Giang . Extremely relaxing environment. Helpful and professional staff

Stayed in November 2023

Mr. Trung - The host is very friendly and enthusiastic. The staff are also lovely. There is a swimming pool that does not use chemicals. Comfortable bed. The location is about 7km from the center but this is an extremely great place to watch the sunrise.

Stayed in November 2023

Very very beautiful place, one of the nicest places we‘ve ever stayed at! It is beautifully designed and cared for, with amazing plants and an absolutely incredible view, lovely terrace and indoors, very clean and lovely owners. The food was delicious, staff were super friendly. We decided to stay longer, because we enjoyed our stay so much. You can take a beauty walk/ hike through the mountains and rice terraces right from the hotel, with great views. Overall amazing! Would absolutely recommend to go there!

Stayed in November 2023

Unique location and views over the mountains and valleys. Very friendly and helpful staff. They managed to arrange a perfect private Loop tour in just 1 day.

Stayed in November 2023

Nothing

Fantastic place attentive staff nothing to much the views are great booked it to get away from the madness of Ha Giang food was amazing recommend the local smoked sausage dish brilliant.Met owner and he gives alot back to the local community the way it should be.Also the sun rises across the mountains infront of you

Stayed in November 2023

Unbelievable views in the middle of the countryside. Cannot recommend enough.

Stayed in November 2023

Incredible views from the lodge. Staff was super nice. A bit difficult to access but worth it !

Stayed in October 2023

No hooks, cubbies or storage space in the room for clothes and things.

Food was excellent. Best on the loop.

Stayed in October 2023