33 Đường Thành, Hoan Kiem, Hanoi, Vietnam
#25 of 866 hotels in Hanoi
Guests' ChoiceBased on 1828 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.6
Facilities
9.5
Staff
9.7
Value for money
9.2
Free WiFi
9.2
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End of dialog contentReviewed: 30 April 2024
Glenys
United Kingdomnothing
great location, spotlesd, brilliant staff, food was absouletly tremendous
Stayed in April 2024
Reviewed: 29 April 2024
Preeti
AustraliaStylish oasis Especially loved the spa and service
Stayed in April 2024
Reviewed: 28 April 2024
Pierre
United KingdomNot enough lounging chairs at the pool and having to pay for the sauna
The location, the rooms, the breakfast
Stayed in April 2024
Reviewed: 28 April 2024
Dorothy
SingaporeThe first room we had unfortunately had roosters from a neighbouring building crowing at 3am and didn't stop. But when we asked for a change of rooms, the staff went out of their way to find us another room which made our stay very pleasant.
The breakfast at Peridot was exceptional and the service from staff wonderful.
Stayed in February 2024
Reviewed: 28 April 2024
Barry
United KingdomSmall pool area if you want to lounge in the afternoon
Location
Stayed in April 2024
Reviewed: 27 April 2024
Thomas
JapanThe rooftop pool area can be very crowded and some guests block beds despite not being around.
We had an excellent stay. It is surely not the cheapest option in Hanoi, but we got great value for money in terms of location, extremely friendly staff, great room size and facilities, excellent breakfast, rooftop bar, gym…
Stayed in April 2024
Reviewed: 26 April 2024
Luis
ArgentinaGreat Skybar and pool
Stayed in April 2024
Reviewed: 26 April 2024
Matjaž
SloveniaNothing specific.
Excelent stay in the city. Very close to train caffes and easy walk to the heart of old quarter. Hotel worth of 5stars services. Big room, good beds, quiet room, quiet area, excellent and very rich breakfast buffet and outside pool are things to truly enjoy.
Stayed in April 2024
Reviewed: 25 April 2024
Daisy
United KingdomGreat location, beautiful property, breakfast was amazing and the rooftop bar is really nice for drinks
Stayed in March 2024
Reviewed: 25 April 2024
David
United KingdomLocation is a little edgy
Stayed in April 2024
Reviewed: 23 April 2024
Colleen
United KingdomGreat staff and service. Hotel is beautiful
Stayed in April 2024
Reviewed: 22 April 2024
Barbara
United KingdomSize of rooms and need updating
In the old town close to the markets. The facilities are great though the rooms are a little dated and small. Very nice breakfast and very friendly staff.
Stayed in April 2024
Reviewed: 21 April 2024
Darren
United KingdomThe blackout curtains in the room were great, however, the only problem is that the air con controls are right by the bed, when it is on a very bright LED light illuminates the room making it difficult to sleep. The choice was either sweat in the dark or be comfortable in the green light. I spoke to the manager the next day and they shared that other guests have reported the same issue and their solution is to tape over the light. Just a bit of a design issue and I hope they fix this as otherwise this was a lovely stay and would return should I need to revisit this part of Hanoi again.
All the staff were very friendly and helpful. Breakfast was exceptional - really great choice, from local specialities, to Japanese sushi, European breads amazing tropical fruits.
Stayed in April 2024
Reviewed: 21 April 2024
Ruben
NetherlandsThe smell in the alley to the hotel. And maybe the location of the hotel is quite to far from the lake. I like the hectic for one or two days, but if you stay longer you will be annoyed about the total hectic area here
The nice chique atmosphere in the buzzling old quarter of Hanoi. The rooftop bar and restaurant are nice. The front desk have arranged rental bike for me with no additional cost. That is very nice of them. Also the hidden gem feel is very nice.
Stayed in March 2024
Reviewed: 21 April 2024
Kristen
United StatesNo view from room
It was in the heart of everything.
Stayed in January 2024
Reviewed: 20 April 2024
Abigail
United StatesThe staff was exceptionally helpful both before and during our stay with arrangements for transportation and activities. The accommodations and amenities were comfortable, high quality, and attractive
Stayed in April 2024
Reviewed: 19 April 2024
Ian
United KingdomGreat location in the Old Town. Hotel very nice and Staff were all great.
Stayed in April 2024
Reviewed: 19 April 2024
Emma
United KingdomNothing
Lovely rooms, large comfortable bed, staff couldn't do more to help you. Nice pool & seats to lounge around the pool. Breakfast was good and they helped explain vegan options & made me a vegan noodle soup.
Stayed in April 2024
Reviewed: 18 April 2024
Edward
United KingdomThere was no problems we found with this hotel.
Able to walk to most sites from the hotel in a reasonable time. The staff where incredibly helpful, check in was really easy and well organised. Rooms where lovely and spacious. The hotel surpassed our expectations. We would stay there again. Pool and rooftop restaurant was great.
Stayed in March 2024
Reviewed: 17 April 2024
Hien
United StatesNone
The breakfast buffet was one of the best we have ever had! There were so much variety of high quality food.
Stayed in April 2024
Reviewed: 17 April 2024
Margarita
UkraineThe location is superb, right in the center of the city. Everyone is very nice and helpful. My room was right near the elevator so it was a bit noisy. But the pool on the roof was amazing.
Stayed in April 2024
Reviewed: 14 April 2024
Catriona
United KingdomModern, clean, amazing services and support
Stayed in April 2024
Reviewed: 14 April 2024
Sesha
United Arab EmiratesLocated in the heart of Old Quarter this boutique hotel has excellent interiors and polite staff. They took care of every detail right from check in to check out. I strongly recommend this property if you want to stay in the heart of busy lanes of Old Quarter, Hanoi
Stayed in April 2024
Reviewed: 14 April 2024
Nitu
SingaporeNothing at all!
The property was immaculate - certainly staying there again when I visit Hanoi. The breakfast was fantastic - one of the best and the rooftop bar is beautiful. The rooms, ensuite was all amazing - loved loved loved everything abt the boutique luxury hotel.
Stayed in April 2024
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