170 Ngoc Khanh - Ba Dinh, Ba Dinh, Hanoi, Vietnam
#76 of 606 Holiday rentals in Hanoi
Guests' ChoiceBased on 99 hotel reviews
8.8Cleanliness
9.0
Comfort
8.9
Location
8.5
Facilities
8.7
Staff
8.9
Value for money
8.8
Free WiFi
8.7
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End of dialog contentReviewed: 27 January 2024
Dmitrbeach
RussiaI made a reservation at 01.15, wrote to WhatsApp, Booking and Zalo, but they didn’t answer me until the morning.... Upon arrival at the hotel, the taxi driver woke up the hotel administrator. If you have a 24-hour reception, then why does your staff sleep and not respond to guests??
Good hotel for family, very warm, which is important for Hanoi in January. It’s great that the coffee shop is 15 meters from the entrance to the hotel, and is open from 6.30 to 22.00
Stayed in January 2024
Reviewed: 24 November 2023
Antonio
SpainThe apartment is very large with everything necessary.
Stayed in November 2023
Reviewed: 25 October 2023
Myo
MyanmarNil
Room
Stayed in October 2023
Reviewed: 30 September 2023
Tishscottem
AustraliaBreakfast not awesome. Was okay, but could have been better with just a little more effort. Suggestion: larger coffee cups and top ups to fruit when run out. Having said that, the Pho was delicious.
Rooms were comfortable and large. We were on 15th floor. Great views. Most staff friendly and helpful. Room cleaned every day! Pool nice. Two bathrooms. Great for a family with teens.
Stayed in September 2023
Reviewed: 29 September 2023
Tishscottem
AustraliaThe location is good, but you need to be prepared to walk / taxi to most places - More a local area than touristy. This wasn't a problem for us, if fact we loved it, but may be for others. I do also think a clothes horse / hanger would have been useful after doing a wash.
The room is very clean and comfortable. The beds are large. Our view was incredible. We are travelling with a young teen, lots of room for them too. Pool was great. Gym looks good, although didn't have the chance to use. Room consistently cleaned and towels changed daily. The room also had a washing machine which was very handy.
Stayed in September 2023
Reviewed: 28 September 2023
Mỹ
VietnamToilet equipment is though very clean but rather old
Quiet place, polite neighboring guests, open view
Stayed in September 2023
Reviewed: 18 August 2023
Sarah
United KingdomNo restaurant when we arrived. Was only open for breakfast. Had to walk very far for food.
Pool was lovely and had a nice temperature. Room was spacious and clean. Excellent for families. Nice kitchen space also.
Stayed in August 2023
Reviewed: 21 July 2023
Manuela
AustraliaSo happy with our choice of staying at RGR. It is a bit outside of the old quarter but only a short cab/Grab ride away. We didn't mind the quick ride to the old quarter and loved having a massive pool and a big room instead. The rooms are super clean the hotel is quite and the breakfast was yummy too. All staff were really nice and helpful and we really liked the location as well. There is lots to explore in the area and our kids just looooooved the big pool. The hotel overall is nice and quite and the gym looked great too.
Stayed in July 2023
Reviewed: 14 June 2023
Philip
VietnamThe beds were very hard, not very comfortable
Apartment size was great
Stayed in May 2023
Reviewed: 4 June 2023
Hoang
VietnamNot the first time coming to this property and still very much like staying here.
Stayed in June 2023
Reviewed: 4 May 2023
Warren
Philippinesnada
Everything from the staff to the rooms
Stayed in April 2023
Reviewed: 30 April 2023
Vishal
CanadaMore vegetarian options in breakfast. A dedicated work desk could have been ideal in the apartment for work from home folks.
Great place with amazing staff. We were a big family with elderly people and the staff was very helpful and responsive. Great service attitude. The washing machine was difficult to operate for us. So they actually went ahead and replaced it. WOW! Service was prompt and very warm
Stayed in April 2023
Reviewed: 27 April 2023
Cindy
New ZealandWe stayed here because it had a really nice pool area but the location didn't suit us as we were spending most of our time in the Old Quarter. That was the compromise - pool or Old Quarter.
The apartment was lovely and it was nice having someone on reception who could call us a taxi when needed. The room sizes were good and it was nice having 2 bathrooms.
Stayed in April 2023
Reviewed: 22 April 2023
Kieran
AustraliaWe couldn't stay longer!
Nice to be out of the Old Quarter.( cheap grab away) Really friendly attentive staff. Apartment was cleaned daily. Great facilities including washing machine, safe, etc..Good selection for breakfast.
Stayed in April 2023
Reviewed: 10 April 2023
Janice
United Kingdomthe bed - mattress much too hard breakfast was quite limited bed linen never changed during stay
apartment style rooms swimming pool helpful staff towels changed daily
Stayed in April 2023
Reviewed: 8 April 2023
Penny
VietnamI wished the beds were a little softer
Good
Stayed in March 2023
Reviewed: 30 March 2023
Jose
IndiaSpacious room
Stayed in March 2023
Reviewed: 18 March 2023
Mai
IrelandThey struggled a bit to understand my husband so maybe English level could be better
Spacious & clean, fully equipped, excellent customer service, great location. We have a baby & had everything we needed to make our stay comfortable
Stayed in March 2023
Reviewed: 17 March 2023
Peng
SingaporeAbsolutely nothing
This can be one of the best accommodations one can find in Hanoi, yet very affordable! B/fast was not 'grand' but it has all the necessary greens and proteins that one needs to start his/her day in a healthy way (i.e. no 'rubbish' food). Room was clean, kitchen appliances all worked perfect, hot water in the shower, aircon in the apartment, all worked in excellent condition. Bed was really comfortable, and the unit has very good sound-proof so i had uninterrupted sleep throughout the entire stay. Each room comes with their own wifi device vs. a shared wifi (on the floor), so the connection is really strong. Lots of eateries within walking distance; ordering of Grab services (both car & food) is convenient as well. Bonus - they even have two in-house bicycles for the guests to use (w/o any charges), just need to inform the front desk and they'll issue you the key, which i used to cycle to Old Quarter and back, excellent! I will definitely stay at the same place in future
Stayed in March 2023
Reviewed: 30 January 2023
Tarun
Vietnamnothing at all. everything is really great.
cleaning, washing and hygiene everything is taken care by the staff really nicely. comfortable living in the service apartment. not very far from the centre. good location
Stayed in January 2023
Reviewed: 22 January 2023
Atul
Indiabreakfast was bad! less options and basically a formality in the name of breakfast!
Stayed in November 2022
Reviewed: 12 January 2023
Lenard
PhilippinesNone
Very clean and nice interior
Stayed in January 2023
Reviewed: 27 December 2022
Othla
IndiaRooms are really spacious and comfortable
Stayed in November 2022
Reviewed: 11 December 2022
C
ThailandNo restaurant and room service availability for lunch and dinner.
Nice room, excellent service.
Stayed in December 2022
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