Ha Long Road, Bai Chay Ward, Quang Ninh Province, Ha Long, Vietnam
#230 of 323 hotels in Ha Long
Guests' ChoiceBased on 26 hotel reviews
7.8Cleanliness
8.2
Comfort
8.5
Location
8.5
Facilities
7.9
Staff
8.5
Value for money
8.0
Free WiFi
7.8
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Showing 1 – 25
Reviewed: 21 March 2024
Lisa
AustraliaThe breakfast in the down stairs restaurant had many little flies around the food. The shower in the bath was a little difficult to get in and out.
The view was amazing, I was able to see everything. The room was large and tidy. Breakfast on the roof top was very nice and plenty to choose from. The staff were very friendly. The grounds are well maintained and the pool is great. Location is good, not too busy.
Stayed in March 2024
Reviewed: 6 January 2024
Jacqueline
CanadaThe relentless bass from the nearby beach bar. Though it does stop at midnight.
Amazing views with the biggest bed I have ever slept in! Great breakfast buffet. Helpful staff.
Stayed in January 2024
Reviewed: 24 September 2022
Martin
United KingdomThe only thing that let the hotel down which really isn't their fault. Is the really obnoxiously loud music that is played on the beach from 3pm till 3am every day by two other buisnesses Which means you can't really use the balcony in the evenings. Luckily the sound proofing does reduce the noise to an acceptable level.
The overall Hotel was excellent the breakfast was also very good. We had a suite on the 11floor and the view over the bay was amazing. Beds was huge and comfortable the room to be honest was great.
Stayed in September 2022
Reviewed: 4 September 2022
Sơn
VietnamNo wifi at stayed floor; most of time, very weak signal, could not use. Reception did not record our room reservation through Booking.com. We had to tell them when we arrived to check-in.
Nice location.
Stayed in September 2022
Reviewed: 24 August 2022
Vivek
IndiaThe restaurants closes by 9pm so you cannot order anything after that.
Good facilities and location
Stayed in August 2022
Reviewed: 1 August 2022
Ha
VietnamBreakfast was poor, and the food was added very slowly.
The room is fine.
Stayed in July 2022
Reviewed: 17 June 2021
Jessica
United StatesThe breakfast didn't have big variety and most of food wasn't enough. Also they didn't have a shuttle to the beach so we needed to call taxi all the time.
Staff were very kind and room was clean and cozy
Stayed in May 2021
Reviewed: 7 February 2024
Sandra
United StatesUnbearable unable disco till three in the morning. And bearable light show flashing through every hotel window until three in the morning. If you are old, you can never walk up the hill that leads to this hotel. I would never recommend this again to anybody. We complained and told them about this and wanted our money back and they said no so we left anyway without receiving any money in return. Would never ever recommend this to anybody again in my whole life and I have been to Bay five times.
The view
Stayed in February 2024
Reviewed: 19 December 2023
Navjit
United KingdomHotel is undergoing renovations. No iron and ironing board was available. Gym was in disrepair.
Big hotel. Room had a great view. Staff were friendly.
Stayed in December 2023
Reviewed: 7 December 2023
Jouke
NetherlandsThe noise coming from the beach club that is 2kilometers away, please do not book here your stay if you want to sleep before midnight. Even after Midnight you can hear the music, but not annoying anymore. They should do something against the noise otherwise this hotel is worthless. The combination of not sleeping before midnight and being sent out of the breakfast room before 9:00 makes it difficult to get enough sleep on your holiday. The first night we arrived around 4:00 in the night so they explained us that we need to pay an extra night. Furthermore, we needed to change rooms twice during our five night stay due to the early arrival and a broken airconditioning that kept us awake during the night. Also, the reception told us twice that the hotel was fully booked while we were often the only ones during breakfast. Weird and unrelaxing experience in this hotel.
The breakfast buffet (not the time or the staff) was very nice, the view, room and bathroom were excellent.
Stayed in December 2023
Reviewed: 16 August 2022
Karan
IndiaGym - very shabby and unhygienic with some broken equipment and lacks basic things like providing a fresh hand towel for a workout and no provision for drinking water during workout - the hotel staff expects us to get our bathing towels and also water from our room which is absurd. Swimming Pool - basic thing like at least providing a swimming towel should be there but there were none. Room - The room with a sea view is good. However they just provide 330 ml. of drinking water bottle in a day which is not good enough considering such an expensive room. Overall considering it was a luxury property the basic amenities were missing...!
Breakfast - Good choice and spread. However the breakfast is only till 9 am which is pretty early if you are on a vacation. Tour Booking - they were kind enough to book a Ha Long bay tour for us
Stayed in August 2022
Reviewed: 2 January 2022
Bernard
VietnamEverything great under covid conditions
The staff were very helpful and friendly. The hotel is very modern. Clean. With amazing views. The shower and bath great 👍
Stayed in January 2022
Reviewed: 5 October 2023
Trien
United StatesThere are no comments available for this review
Stayed in September 2023
Reviewed: 4 September 2023
Mai
VietnamThere are no comments available for this review
Stayed in September 2023
Reviewed: 11 May 2023
Sophie-kim
CanadaThere are no comments available for this review
Stayed in May 2023
Reviewed: 15 March 2023
Naigaing
United StatesThere are no comments available for this review
Stayed in March 2023
Reviewed: 29 June 2022
Soyolmaa
MongoliaThere are no comments available for this review
Stayed in May 2022
Reviewed: 29 June 2022
Soyolmaa
MongoliaThere are no comments available for this review
Stayed in May 2022
Reviewed: 31 May 2022
Varun
IndiaThere are no comments available for this review
Stayed in May 2022
Reviewed: 8 June 2021
Cao
VietnamThere are no comments available for this review
Stayed in April 2021
Reviewed: 23 March 2024
Danielle
CanadaThere are no comments available for this review
Stayed in March 2024
Reviewed: 24 December 2023
Clarice
VietnamThere are no comments available for this review
Stayed in December 2023
Reviewed: 14 October 2022
Nghiep
United KingdomThere are no comments available for this review
Stayed in September 2022
Reviewed: 13 June 2022
Ganzorig
MongoliaThere are no comments available for this review
Stayed in June 2022
Showing 1 – 25
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