nothing

Our suite room was big and clean. Beds were very comfortable.

Stayed in December 2022

Clean room, comfortable bed, excellent stuff, great spa, good breakfast.

Stayed in November 2022

coffe could be better - european style :-)

very friendly and helpfull staff at reception good breakdast and good location nice refresing pool on the top

Stayed in November 2022

One bed had no access to a light switch and some reading lamps would have been good!

super friendly and helpful staff

Stayed in November 2022

Amazing hotel, beautiful rooms

Stayed in November 2022

staff lovely very clean hotel service very good

Stayed in November 2022

- location, be extra cautious walking back to hotel after 8pm

- Staff and service - Quiet and peaceful - comet

Stayed in November 2022

N/A

The location made it easy to get a taxi or Grab every time we went out. The hotel has a simple but nice design, and the room felt appropriate for a 4-star hotel. Front desk service was very nice (although they kept our passports and no other hotel during our visit to Vietnam did that). Laundry is pretty expensive compared to other hotels, but they did a great job.

Stayed in October 2022

Staff were very helpful and friendly. Rooms were clean, comfortable and quiet. We were very pleased with our stay

Stayed in October 2022

Air-conditioner wasn't working very well when we got there, staff was nice enough to offer us to leave a card in the holder to leave the aircon on all day to help the place cool down

Staff, doorman named Huy was lovely. Super helpful in everything that we asked. Family room was very spacious and clean. Location was central, easy to get to places

Stayed in September 2022

Nothing much to comment on.

The staffs are friendly and helpful. The location is super close to the airport (10 mins ride), 15 mins walk to all the tourist spots (cho market, han market, cafes). The rooms are clean, spotted some mess, commented and they cleared it immediately.

Stayed in August 2022

All the people in the hotel were so kind and nice, it was my first time travel in vietnam in Da nang and they helped me a lot it was touching for me and I appreciate it.

Stayed in August 2022

location is far from town

room is clean and big

Stayed in July 2022

Warm service in reception and comfortable room for leisure time great location in downtown to have wonderful trip against the local food

Stayed in June 2022

The pool closed at 7pm!!

Beautiful hotel. The pool area is stunning. The room is very comfortable & clean.

Stayed in June 2022

Stylish hotel, shower has a divider door so bathroom stays dry, spacious room, toiletries, hair dryer, water kettle and fridge, big bed, very courteous and helpful staff,

Stayed in May 2022

Small room

Stayed in May 2022

The only issue was the hot water - it was very difficult to control - it was either too hot or cold, so I had to keep adjusting throughout the shower. Didn't make for an enjoyable shower experience. This might have just been an issue in our room.

Great location in the centre of town, very close to the riverfront. The room was clean. Staff were really helpful, and quick to respond to messages on booking.com, and organised a private car for us to go to the Hai Van Pass, and then to Hoi An.

Stayed in May 2022

-

The hotel is very nice decorated and clean, the staff is so friendly and helpfull, especially the front office manager, the location is good - close to many retaurants, the view from the room was very nice especially in the night.

Stayed in April 2022

Staff was always on mobile phones, reception staff was brushing each other's hair or hiding in back room and once they saw you they looked annoyed that they have to work.

Stayed in May 2024

Appreciate if you could label the type of meat served at the cold cut/soup/noodle section. Due to religion concern, we're unable to consume beef. The staff unable to understand when asked. The room was kinda small for 3 persons, barely fit 1 large and 1 medium luggage and the walking space was restrictive.

The staff were smiley and friendly throughout my stay. From the moment we arrived, they helped us with our luggage and provide us cold water. The doorman always greeted us with a bright smile. We were assigned to the 15th floor, Room 1508 which have a fabulous view of the 2 bridges from afar. The hotel provide basic necessities and 3 egg tarts which was delicious. We had complimentary 30mins massage. It may due to the festive season resulted in shortage of staff, they were only able to serve one person at a time. The breakfast spread was sufficient.

Stayed in February 2024

The rooms were daggy, the gym has machines that don’t work properly and the breakfast is very average

The staff were incredibly helpful and nice

Stayed in December 2023

As above

Friendly staff, good tea time & good breakfast.

Stayed in November 2023

The mattress in my room is worn and not supportive, it gave me a backache

Clean and very attentive staff

Stayed in August 2023

Allover a nice hotel for business-use. The area is a bit poor on restaurants. Many dishes in the hotel reastaurant were not available. The breakfast offers a great choice.

Stayed in September 2023