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Reviews of Sapa Clay House - Mountain Retreat

Lao Chai - Y Linh Ho, Sa Pa, Vietnam

#13 of 200 hotels in Sa Pa

Guests' Choice

Review score

Based on 118 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    9.4

  • Facilities

    9.5

  • Staff

    9.7

  • Value for money

    8.9

  • Free WiFi

    9.8

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Showing 1 – 25

  • Reviewed: 24 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    A very beautiful stay at Sapa Clay House - outside of Sapa but easy to walk or arrange taxis and worth it for the great view and peaceful atmosphere. Swimming pool was gorgeous! Staff were very attentive and brilliant with my dietary requirements (coeliac/gluten free and vegan!)

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Amazing stay in Sapa
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The location, food, staff, and facilities were amazing! The views were incredible, especially with the pool. The food in particular was a highlight for all meals - great presentation, flavor, and vegetables grown on the property! Also great trekking trip organized through the hotel. Highly recommend!

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Amazing eco retreat
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Wonderful in every way. Highly recommend. Food sensational and hosts amazing 👌

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Fantastic stay
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    Staff were brilliant, the room was great - bathtub with Mountain View’s and a super comfortable bed!

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Wonderful staff and an amazing view of Sapa, will definitely return !
    • Leisure trip
    • Group
    • Deluxe Bungalow
    • Stayed 2 nights
    • Submitted via mobile

    None

    The staff and the scenic area

    Stayed in April 2024

  • Reviewed: 24 March 2024

    10
    Beautiful views, beautiful people.
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    So sad to leave!

    Breathtaking views from a delightful, comfortable room. Absolutely wonderful staff who felt like family. Delicious, fresh food, much of which is grown on site. An absolute highlight of our Vietnam trip.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 1 night

    Amazing hotel, with friendly staff amongst an amazing backdrop view of the surrounding areas!

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Peaceful mountain retreat with perfect service
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 5 nights
    • Submitted via mobile

    -

    Sapa Clay House Mountain Retreat is a very beautiful and special place. The staff is just perfect. So friendly and helpful. Also the rooms are super beautiful and comfortable in a natural style. The garden is beautiful. When the weather is nice the view is stunning! The food is delicious. Try the salmon hot pot! They only use local and organic food, which tastes amazing and is worth the price. Breakfast is great. Also we liked the tours a lot that they organize with the local minorities. Mimi from the black Hmong took us on a foggy day to an amazing trip to local green tea fields and rice fields. Here we had lots of sun and great views. So all and all a perfect getaway, outside of crowded Sa Pa. It is worth the money. If I could I would give 10 stars.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    - infinity pool can be cold if not used when there is sun - not cheap - location is great for the views but not much services/shops around (makes senses being a mountain retreat)

    - amazing views, especially from the infinity pool - staff very polite and helpful - incredible restaurant using only locally sourced products including organic vegetables harvested by them - comfy rooms - good spa services - exceptional included breakfast

    Stayed in March 2024

  • Reviewed: 6 March 2024

    10
    Exceptional customer service in a truly unique location - wth beautiful food on top. Couldn’t recommend more!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    It’s in a stunning location, with incredible views of the mountains. The pool is an amazing extra and allows you to cool off on hot days. The gardens are beautifully maintained and the produce goes into all the food they create. A comfortable walk into town, or if you don’t feel like it the staff will organise taxis for you and anything you might want!

    Stayed in March 2024

  • Reviewed: 11 February 2024

    9.0
    Comfortable, quiet retreat away from the bustle of Sapa.
    • Leisure trip
    • Family with young children
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful location and stunning view (when the clouds lifted). The host was very friendly and helpful and organised wonderful tours for us. We will be back.

    Stayed in January 2024

  • Reviewed: 31 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 3 nights
    • Submitted via mobile

    There is nothing to not like.

    Wow! The staff were fabulous for our entire stay. So friendly and helpful. Every need was anticipated and executed to perfection. Wish we could have stayed longer. Try the cooking class, such a giggle. The happy hour cocktails were delicious, and you should try their homemade ginger ale. A glass of wine by the fire was my favourite time to relax.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    This property isn’t very close to the town but a taxi is only around 100K VND. I found it to be expensive compared to others.

    The property is very clean with staff eager to help at any chance. The massage was really nice too along with the cooking class - we went to a local market briefly to collect supplies then returned to a great class cooking our own lunch.

    Stayed in January 2024

  • Reviewed: 11 January 2024

    10
    Incredible hotle! Staff all are so kind and helpful and the food was amazing.
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 4 nights

    Pool not heated during winter time, still a beautiful pool though.

    Incredible location with a beautiful view overlooking the Sapa rice fields and valley. The food was incredible and service from staff was amazing. Spa was lovely as well and easy access to local attractions.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    10
    Absolutely amazing experience - room, food, service were top notch!
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    The food was fantastic!

    Stayed in January 2024

  • Reviewed: 9 January 2024

    9.0
    Cosy stay with atmosphere views
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    N/a

    Have a great stay here in November, clay house was a recommendation from a friend so knew it would be good. Arrived early morning after a overnight train from Hanoi to a tasty breakfast and array of potential activities we would book through them whilst on our stay. We were living in a cloud throughout most of our stay which although very cool limited visibility so a trip further down the mountain one day through the tea fields was a great suggestion and some local hot springs. Rooms clean and cosy from the cooler weather and also sampled the spa with a great massage. Would recommend a stay at the clay house again.

    Stayed in November 2023

  • Reviewed: 8 January 2024

    10
    Wonderful place to stay.
    • Leisure trip
    • Couple
    • Deluxe Bungalow
    • Stayed 3 nights
    • Submitted via mobile

    Food and drinks are a little expensive - but very good!

    Location, room, staff, and facilities

    Stayed in October 2023

  • Reviewed: 29 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Bungalow
    • Stayed 2 nights

    Sapa was freezing cold during our stay and Hot water in the Bathroom was a necessity but unfortunately it was not available. The manager mentioned that they had fixed the water heaters but we did not get any hot water which was disappointing. Apart from this issue, we enjoyed our stay at the lovely Sapa Clay House.

    The staff was warm, friendly and very helpful, the breakfast served was delicious. Sapa Clay House is a wonderful property away from the busy town centre. The bungalow unit we stayed in was very well-appointed and comfy.

    Stayed in December 2023

  • Reviewed: 23 December 2023

    8.0
    Beautiful property a little away from the hustle and bustle in SAPA town
    • Leisure trip
    • Couple
    • Deluxe Bungalow
    • Stayed 1 night

    In our opinion charging 320000 (in Dec 2023, about US$13) for breakfast in a local B&B/ retreat is neither proportional to the price of the dinner in the restaurant nor of good value for money. But there are little option to find breakfast in the area - either take a taxi or walk 3km to the town centre for restaurants. Maybe booking with breakfast was a better option but we had not explored that. The management also quite keen on promoting their in-house services or tours - maybe we were the only guests so they were extra keen.

    It is a beautiful property with very well tended garden and beautifully decorated reception and restaurant area. The bamboo room was comfortable and very clean. Right above some rice terrace. The management makes a lot of efforts (in form of letters to residents or "briefing" during check-in) to keep the room in good condition, clean and tidy. Even when it's cold the bed has electric blanket for a comfortable sleep. The food in the restaurant is well-presented and delicious. The staff made efforts to be friendly and welcoming.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    The only downside is that it's a little far from town. You have to taxi into town, which isn't a huge deal when you have such an amazing view!

    The staff here are very attentive and helpful. The room was spacious with a beautiful view of the rice fields. The bathroom was clean, and everything worked great. The pool is cold but so beautiful. I would highly recommend it.

    Stayed in December 2023

  • Reviewed: 2 December 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Double Room with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    There were bug and insect in the rooms.

    Located in a secluded mountainous area. The food was fantastic and exceeded my expectations. Had very good and healthy organic food for my stay.

    Stayed in December 2023

  • Reviewed: 23 November 2023

    10
    Excellent stay
    • Leisure trip
    • Solo traveller
    • Executive Suite
    • Stayed 3 nights
    • Submitted via mobile

    The staff, the rooms and the food was of very high quality

    Stayed in November 2023

  • Reviewed: 11 November 2023

    10
    Outstanding stay!
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. A perfect stay.

    The accommodation, service, food and location were outstanding and the views were stunning. Infinity pool was too chilly for a swim, but relaxing to sit around and enjoy the amazing views. The room was as pictured, with comfortable beds and pillows, air conditioning/heating, good shower pressure/hot water. Food organically grown at the property/sourced locally and meals were expertly prepared and presented - this really is fine dining. Thanks to all the team for an exceptional stay. We booked a trek at the hotel and our trek guide ("Zer" - not sure of spelling) was excellent - very informative. Zer showed us local plants and explained herbal plant uses, indigo making process (with accompanying video of her mother!) and local traditions/culture. An excellent guide who really added to our day. Thank you Zer! As other reviewers have said this is expensive for Vietnam, but it is a unique experience. We also enjoyed a herbal bath in our room after our trek, easily arranged with the hotel staff. A truly memorable stay which we would highly recommend! Thanks again to all the team who clearly strive for excellence.

    Stayed in November 2023

  • Reviewed: 4 November 2023

    10
    We will certainly come back if we can.
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    The retreat is located at a beautiful setting in the mountains. We had a great view from our apartment and an even better one from the infinity pool after a workout in the little gym above overlooking the rice fields. The staff is awesome and so helpful. They really go the „extra mile“ to make you feel at home and part of the family. The food is a particularly nice experience and the owners were not just inventive in building the houses with all their luxurious details, but also in designing the breakfast, lunch and dining experiences. We also went to the Sapa markets with them to buy the few supplies that didn’t grow in their garden for our next level cooking class. Furthermore, they organised a hike with a local guide to some of the minority villages where we did a batik and indigo course. There is no better place to refill your batteries and organise some awesome adventures in this beautiful part of the world.

    Stayed in October 2023

Showing 1 – 25

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