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Reviews of Sheraton Nha Trang Hotel & Spa 5 stars

26-28 Tran Phu , Nha Trang, Vietnam

#37 of 298 hotels in Nha Trang

Guests' Choice

Review score

Based on 182 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.5

  • Facilities

    9.0

  • Staff

    9.5

  • Value for money

    8.8

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 19 March 2024

    10
    The best hotel and service
    • Leisure trip
    • Family with young children
    • Deluxe King, Guest room, 1 King, Ocean view, Balcony
    • Stayed 1 night
    • Submitted via mobile

    Good location, nice staff and very clean

    The check in is wonderful and the nicest welcome of the staff. Thank you so much Xin cảm ơn tất cả anh chị phục vụ tại sheraton

    Stayed in March 2024

  • Reviewed: 16 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premium Deluxe King, Larger Guest room, 1 King, Ocean view
    • Stayed 3 nights
    • Submitted via mobile

    I couldn't fault the Sheraton.

    Everything was exceptional. The breakfast and the staff especially Rikky. The room was fabulous and the access to the beach was easy with beds and umbrellas. The gym was large and the infinity pool really good.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    10
    Great beach hotel!!!
    • Leisure trip
    • Couple
    • Premium Deluxe King, Larger Guest room, 1 King, Ocean view
    • Stayed 5 nights
    • Submitted via mobile

    The pool could be warmer

    Right on beach Great breakfast with a lot of variety Very attentive staff Nice rooms

    Stayed in February 2024

  • Reviewed: 22 February 2024

    10
    Fabulous staff and outstanding service
    • Leisure trip
    • Couple
    • Premium Deluxe King, Larger Guest room, 1 King, Ocean view
    • Stayed 4 nights
    • Submitted via mobile

    The staff were outstanding, it was a celebratory to for my wife's 60th birthday, the staff went out of their way to make it very special. Decorated or room and gave a cake, very special. But also other outstand service, from help booking restaurants, to help at the pool with minor first aid. Really great, highly recommended

    Stayed in February 2024

  • Reviewed: 17 February 2024

    9.0
    We had a pleasant stay and would be happy to return.
    • Leisure trip
    • Couple
    • Deluxe King, Guest room, 1 King, Ocean view, Balcony
    • Stayed 7 nights
    • Submitted via mobile

    The ONLY complaint is that dinning room could have been cleaned a little better: there were some food crumbs on the floor around and on some of the seating in the breakfast dining room, and the windows below the table level should have been cleaned better too. I was NOT concerned about food safety, since the food buffet areas, dinner tables, and staff were clean. I'm normally concerned about food safety and cleanliness of restaurants, so some people might not even notice (my wife did not).

    The ocean view looked like the pictures posted; we had a nice view of Vinpearl Island. Convenient location. There's a shopping mall within a one minute walk along the main road, which has a great grocery store, department stores, restaurants, brand name goods, money exchange, etc. The typical Sheraton breakfast buffet was a great, with a variety of options. ALL staff were very friendly and very helpful, from the greeting at the main entrance to the reception and dinning.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    9.0
    Cost performance is appropriate
    • Leisure trip
    • Couple
    • Deluxe King, Guest room, 1 King, Ocean view, Balcony
    • Stayed 1 night
    • Submitted via mobile

    It was extremely crowded.

    Breakfast with plenty of variety

    Stayed in December 2023

  • Reviewed: 2 February 2024

    10
    Beautiful! We can’t wait to come back 🥰
    • Leisure trip
    • Couple
    • Premium Deluxe King, Larger Guest room, 1 King, Ocean view
    • Stayed 4 nights
    • Submitted via mobile

    Loved the everything! Not a bad word to say!

    Amazing stay!! We stayed in their executive suite and the views were unreal! The breakfasts were really nice, a wide selection of things! Room service & house keeping were always great quality & the separate living room + bedroom was amazing for when my partner needed to work! The panoramic views from every single room was INCREDIBLE - will stay here again when in Vietnam! Also the infinity pool and view from the rooftop were just incredible I loved every single pool day! You can just cross the road and chill by the ocean with a coconut if you fancy that as well! The hotel facilities offer a lot like the spa, gym etc is great!

    Stayed in January 2024

  • Reviewed: 2 February 2024

    8.0
    Happy
    • Leisure trip
    • Couple
    • Premium Deluxe King, Larger Guest room, 1 King, Ocean view
    • Stayed 1 night
    • Submitted via mobile

    No

    Everything

    Stayed in November 2023

  • Reviewed: 21 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King, Guest room, 1 King, Ocean view, Balcony
    • Stayed 6 nights
    • Submitted via mobile

    The rooms could do with a freshen up but the hotel was lovely

    The hotel staff were extremely helpful and professional.

    Stayed in January 2024

  • Reviewed: 12 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King, Guest room, 1 King, Ocean view, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    I enjoyed most things, however it would have been nice if the hotel room had furniture on the balcony.

    Clean and friendly facility. Good location too.

    Stayed in January 2024

  • Reviewed: 11 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Club Twin, Club lounge access, Guest room, 2 Double, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    all of it, exceptional value

    Stayed in January 2024

  • Reviewed: 2 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King, Guest room, 1 King, Ocean view, Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Lots of choice at breakfast, but food should be hotter.

    The rooms were clean and comfortable with a great Seaview. The pool area on the 6th floor was fab, and you can hear the waves crashing on the beach.

    Stayed in December 2023

  • Reviewed: 1 January 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Premium Deluxe King, Larger Guest room, 1 King, Ocean view
    • Stayed 3 nights
    • Submitted via mobile

    The suite bathroom area didn’t have a door to close

    It’s value for money with a location close by to the beach

    Stayed in December 2023

  • Reviewed: 28 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premium Deluxe King, Larger Guest room, 1 King, Ocean view
    • Stayed 3 nights
    • Submitted via mobile

    In the suite, room 2224, the tv area is a bit dark.

    Got a room upgrade to a suite and it made my stay so wonderful! The TV are so advanced and i can enjoy Netflix at night. Room amenities are great. Staff are very friendly and helpful.

    Stayed in December 2023

  • Reviewed: 6 December 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Premium Deluxe King, Larger Guest room, 1 King, Ocean view
    • Stayed 2 nights
    • Submitted via mobile

    The room is spacious and has good views of Nha Trang beach from bedroom and bathroom. The bed is so comfy and hotel staff are super friendly and helpful

    Stayed in December 2023

  • Reviewed: 16 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King, Guest room, 1 King, Ocean view, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    exceptional service and great food

    Stayed in October 2023

  • Reviewed: 11 October 2023

    10
    Good price
    • Leisure trip
    • Couple
    • Deluxe King, Guest room, 1 King, Ocean view, Balcony
    • Stayed 1 night
    • Submitted via mobile

    Could smell something bad when we first came into a room, and it needs to be improved. I could find other reviews about the room condition. AC made it better tho,

    Very nice location, great staff

    Stayed in August 2023

  • Reviewed: 21 September 2023

    10
    I’m very happy
    • Family with young children
    • Deluxe King, Guest room, 1 King, Ocean view, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    I’m very happy

    I’m very happy

    Stayed in September 2023

  • Reviewed: 6 September 2023

    8.0
    Nice resort but overpriced for what it was. I must say the breakfast was amazing
    • Leisure trip
    • Group
    • Deluxe Twin, Guest room, 2 Double, Ocean view, Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Overpriced

    Breakfast

    Stayed in August 2023

  • Reviewed: 4 September 2023

    9.0
    Fantastic
    • Business trip
    • Solo traveller
    • Deluxe King, Guest room, 1 King, Ocean view, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Room a bit pricey

    Room facing sea, can see sunrise

    Stayed in August 2023

  • Reviewed: 2 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King, Guest room, 1 King, Ocean view, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom was a little dated. Sink was too shallow, water would always splash out. Needs more space on the vanity.

    Staff are very friendly and helpful. Bed was comfortable. Infinity pool was beautiful

    Stayed in September 2023

  • Reviewed: 9 August 2023

    9.0
    Nha Trang stay over
    • Leisure trip
    • Couple
    • Club King, Club lounge access, Guest room, 1 King, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Great location and fantastic staff. Received particularly good help from Miss Trinh-Junia at reception and Club Lounge, friendly and professional.

    Stayed in August 2023

  • Reviewed: 8 August 2023

    10
    We love hospitality!
    • Leisure trip
    • Family with young children
    • Deluxe King, Guest room, 1 King, Ocean view, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    None

    Staff have great hospitality and we enjoyed our stay

    Stayed in August 2023

  • Reviewed: 1 August 2023

    10
    Great stay would definitely come back
    • Leisure trip
    • Couple
    • Deluxe King, Guest room, 1 King, Ocean view, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Great location, friendly staff and everything that you need at your doorstep

    Stayed in July 2023

Showing 1 – 25

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