10 Phố Yên Thái, Hoan Kiem, Hanoi, Vietnam
#283 of 866 hotels in Hanoi
Guests' ChoiceBased on 216 hotel reviews
8.7Cleanliness
9.0
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
9.3
Value for money
8.9
Free WiFi
9.4
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End of dialog contentReviewed: 30 April 2024
Anna
AustraliaAll good, some steep steps into building
Excellent position simple breakfast, extremely helpful staff
Stayed in April 2024
Reviewed: 29 April 2024
Rachel
AustraliaWe asked for extra pillows 3 times over the course of a few hours before receiving them at about 9pm at night. Only a small issue.
Hotel is well located walking distance to the main tourist attractions in old town. The rooms were as pictured. We booked a double room and had two king singles joined together into a massive bed which suited us perfectly. They even had custom sheets and bedding to fit the bed. The bed was reasonably comfortable and the main staff were very helpful with planning our time there and organising laundry.
Stayed in April 2024
Reviewed: 27 April 2024
Explore
IndiaGreat Hospitality, we checked in very early in the morning around 3 am and we were accommodated well. Hotel is clean and staff is very friendly. Overall great experience
Stayed in April 2024
Reviewed: 26 April 2024
Maryann
AustraliaEverything is great, including convenient location, clean and comfortable room, quality service and friendly staff. We enjoyed our stay at this hotel and will come back for sure.
Stayed in April 2024
Reviewed: 19 April 2024
Alina
GermanyExtremely helpful, friendly , welcoming staff at a great location. And quiet room.
Stayed in April 2024
Reviewed: 19 April 2024
Ricard
Spainthe staff were so helpful. They went out of their way to help us and were a joy to deal with.
Stayed in April 2024
Reviewed: 16 April 2024
Brian1
CanadaTo many motorcycles lol the pool was closed for maintenance we stayed twice second time pool was down for maintenance it was to hot so we only stayed one night before moving to where a pool was
Nice location friendly staff
Stayed in March 2024
Reviewed: 16 April 2024
Raphael
SingaporeThe shower pressure was too low.
Nice standard hotel in the old quarter of Hanoi. Clean and affordable, room with windows (which is rate in Hanoi's old quarter).
Stayed in April 2024
Reviewed: 15 April 2024
Joe
United StatesGreat location, in the heart of the old quarter! Would recommend for a short stay in Hanoi!
Stayed in March 2024
Reviewed: 11 April 2024
Daisy
FranceVery little choice at breakfast
The Silk Flower Is very clean and very friendly staff.
Stayed in April 2024
Reviewed: 8 April 2024
Catherine
United Arab EmiratesThe room where breakfast is served is quite small so we couldn’t get a table.
Everything was lovely. Kind and helpful staff. Amazing location.
Stayed in April 2024
Reviewed: 7 April 2024
Young
South Koreagreat location, superb breakfast, comfortable rooms and magnificent pool
Stayed in April 2024
Reviewed: 7 April 2024
Stephnee
AustraliaLight on air conditioner was too bright
Location, staff, value for money
Stayed in April 2024
Reviewed: 7 April 2024
Natasha
United KingdomVery well located hotel. Extremely friendly and helpful staff. Clean and has everything you need, with comfy beds.
Stayed in April 2024
Reviewed: 5 April 2024
Roman
UkraineLocation was perfect! Easy to walk around & enjoy Hanoi. Located in a very safe area. Rooms were very clean. Staff was very pleasant and helpful.
Stayed in April 2024
Reviewed: 5 April 2024
Molly
AustraliaStarr is super nice. Location is great and you can walk to a lot of places.
Stayed in April 2024
Reviewed: 31 March 2024
Massimo
ItalyI liked very much this wonderful hotel… they offer a competitive and reliable transfer from Noi Bai airport too…. the position is a real plus, in the heart of the fascinating and charming Old Hanoi ! the staff is very helpful and the room was clean, large and beautiful…. surely I’ll stay again at this hotel if and when I’ll come back to beautiful Vietnam and to Ha Noi in particular !
Stayed in March 2024
Reviewed: 30 March 2024
Fin
New ZealandLocation was perfect, the breakfasts were great. Henry was the best with helping us with changing dates ,organizing tours he was so helpful. highly recommend
Stayed in March 2024
Reviewed: 22 March 2024
Marjorie
United StatesStarr is super nice , willing to help with everyting to make your stay as nice as possible
Stayed in March 2024
Reviewed: 19 March 2024
Maya
Czech RepublicYour clothes might smell from cooking when you go to breakfast because the restaurant is small. Also it was raining and all the umbrellas were broken.
Hotel is in a very central location, rooms are good size, hotel is older but well maintained. Breakfast does not have much variety of choice, but enough for you to eat - eggs, sweet pancakes, fruits, rice, coffee and tea. Friendly stuff as everywhere else, offered us tours but we have already booked everything. Not a loud street, which is great since you are in a rush city center, many fruits and vegetables, coffee shops and restaurants around
Stayed in March 2024
Reviewed: 17 March 2024
Filip
GermanyNice location, right on the heart of Hanoi. Staff was amazing as well.
Stayed in March 2024
Reviewed: 17 March 2024
Janika
GermanyAll the staff were kind
Stayed in March 2024
Reviewed: 17 March 2024
Signe
DenmarkStaff is very helpful and friendly . Everything is good
Stayed in March 2024
Reviewed: 17 March 2024
Ar71674458
ColombiaLocation in the middle of old quarter. Nice breakfast with lot of fruit . Good bed and shower.
Stayed in March 2024
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