15 Phan Dinh Phung Street, Ba Dinh, Hanoi, Vietnam
#569 of 872 hotels in Hanoi
Guests' ChoiceBased on 99 hotel reviews
7.9Cleanliness
8.2
Comfort
8.3
Location
8.6
Facilities
8.0
Staff
9.1
Value for money
8.1
Free WiFi
8.8
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End of dialog contentReviewed: 17 May 2024
Philippe
SwitzerlandAs excpected, pool was not very big and a bit cold but was refreshing.
Super friendly staff, very very good location, bathroom really nice
Stayed in May 2024
Reviewed: 12 May 2024
Mark
United KingdomRooms were a bit old and dated
Great location and helpful staff
Stayed in March 2024
Reviewed: 11 May 2024
Marc
SwitzerlandStaff really friendly
Stayed in May 2024
Reviewed: 10 May 2024
Victoria
United KingdomIt was central to all the cafes and restaurants Opposite the main green we stayed here 3 nights
Stayed in May 2024
Reviewed: 29 April 2024
Julie
New ZealandVery helpful organising trip to Sapa. Stayed extra days with no problem. Greatful for looking after our luggage while away
Stayed in April 2024
Reviewed: 5 April 2024
Ivy
AustraliaThe water pressure in the shower was poor and the water was not hot enough
The room was great
Stayed in April 2024
Reviewed: 3 February 2024
Michael
United Statesnot a thing
i think the staff was the most important item in my stay. Long and Phuong Anh were particularly fantastic and helpful
Stayed in January 2024
Reviewed: 13 January 2024
Shivalika
AustraliaRoom and facilities could have been better
Staff were extremely helpful and friendly
Stayed in January 2024
Reviewed: 9 January 2024
Sonal
VietnamIt was ok but staff were yelling on top of their voice cleaning the rooms I suppose early in the morning. Really affect my sleep. Rooms should be sound proof. However the reception staff are super helpful. I really appreciate their efforts. 10/10 to the reception staff and breakfast staff
Stayed in December 2023
Reviewed: 27 August 2023
Kulbir
ThailandReasonable
Location
Stayed in August 2023
Reviewed: 10 August 2023
Aisling
IrelandThe swimming pool was green
Big room
Stayed in August 2023
Reviewed: 9 May 2023
Dela
VietnamThe food is okey
Stayed in April 2023
Reviewed: 1 May 2023
Paul
AustraliaNo window
Accessible to old town Long at the front desk extremely helpful
Stayed in April 2023
Reviewed: 15 April 2023
Lucy
United KingdomThe pool was cold and not very clean and very small. The breakfast was a bit basic and a large group has just swept through when we came down, so there wasn’t much left and restocking didn’t seem to be happening. Breakfast room wasn’t very clean.
The staff were super friendly and helpful. The beds were comfy. They added a third bed for us. We were able to have late check out for 50% room fee - helpful for a late flight. Shower was nice. Helpful booking transfer etc.
Stayed in April 2023
Reviewed: 5 April 2023
Diane
United Statesthe hotel met our needs for one night. no issues whatsoever really.
Loved this little hotel not too far from the action but in a more true local experience with the park across the street and plenty of coffee shops nearby. my favorite neighborhood in Hanoi!
Stayed in April 2023
Reviewed: 22 February 2023
Mark
United Kingdomroof top pòol tiny and not very clean. There was an issue with damp in the room so had to change rooms but front of house staff were v good.
Rooms are spacious and quiet. Great shower and very good location 15 min walk to most attractions. Breakfast buffet had good selection of options.
Stayed in February 2023
Reviewed: 14 February 2023
Not
United KingdomThere wasn't a chair with the desk which would have made it easier to work the bathroom tiles were clean but a little worn and need a refresh The room lacks enough storage for two people and there are very few hangers in the wardrobe The breakfast is quite basic with not a lot of vegetarian options but plenty of fruits available Bring your own toiletries as there is only one soap and it doesn't smell nice
The location is ideal. In the centre of town and walkable to many sights The staff are really sweet and polite They make fresh eggs for you in the morning but when it is busy you would find a long wait for your eggs. The bread at breakfast time was really amazing. Bed is really comfortable Slippers in the room are a great touch The staff at reception saved us from a taxi scam as well. We ordered a grab to bring us back to the hotel at night but the taxi driver at dropoff started shouting at us about something and pointing at the seat as if saying that you have spoiled my seats. What we didn't realise is that the kind receptionist had come out with an umbrella for us as it was raining. As the driver saw the hotel staff he straightaway changed his story and said that he was just asking us to check the back seat but that wasn't at all the case. So he saved us from being scammed. Sorry I can't remember his name but to be fair all of them were really lovely and helpful
Stayed in February 2023
Reviewed: 10 February 2023
Maddy
United KingdomThe pool wasn’t ready, this was the reason why I went for the hotel.
The staff were super friendly and very attentive! The room had everything I needed!
Stayed in February 2023
Reviewed: 6 February 2023
Annie
United KingdomThe swimming pool was closed.
Clean, comfortable, lovely staff and great breakfast.
Stayed in February 2023
Reviewed: 15 January 2023
Speedy
SingaporeSo far so good 👍 The staff are friendly especially the front desk customer service Long aka Dragoon and Nguyen and Nam they realy help me up a lot throughout my 6 days stay VIP service and treatment all the way bravo Hope to visit Vietnam 🇻🇳 again Greetings from Singapore 🇸🇬 to you guys and every staff at Skylark thanks 🏁
Stayed in January 2023
Reviewed: 20 December 2022
Steven
United Stateslocation and quality
Stayed in December 2022
Reviewed: 15 November 2022
Pierre
FranceJust a tiny unatractive swimming pool and the breakfast was bad
Clean bedroom, calm and confortable, very nice
Stayed in November 2022
Reviewed: 13 November 2022
Antonia
United Kingdombreakfast could be better, more variety and cereal
staff were the loveliest, Hein (sorry if I spelt it wrong) was very helpful! the room was lovely and clean and the bed was huge!
Stayed in November 2022
Reviewed: 28 October 2022
Joanne
AustraliaThe matress could have been thicker
Wonderful staff. Clean rooms. Great location. Would stay again
Stayed in October 2022
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