Flooring was damaged and in need of replacement

Comfy bed, good aircon.

Stayed in April 2024

Bathroom needed a deep clean and fix as there was a tile missing in the ceiling and so marks on the side but nothing that bothered us! It’s a little further out from town but still walkable.

Friendly and smiling staff, also offer laundry service in house. We were upgraded to the room with a balcony which was lovely! Due to the location, it was actually quite quiet at night so we slept well!

Stayed in April 2024

Nothing

Inexpensive

Stayed in November 2023

I asked information about foot massage nearby, but one of the staff recommend me with the expensive and unappropriated one. I had trouble negotiate the price with that massage place.

Great location, close to Airport and old quater. Helpful friendly staff. Room was big enough for solo travel. Air conditional was very powerful and cool. Overall it was good choice.

Stayed in September 2023

The room was not very clean when we arrived. We had to ask for the blanket to be replaced. Basic room, could be renovated. Okay for a short stay.

Great location, close to the old town but away from the noise of the city centre. The staff was very friendly and helpful. They provided us with details advice and were happy to store our luggage until the evening without a charge.

Stayed in April 2023

The room has no windows so the air gets stale after a while. Some of the bathroom objects were broken. Paid a little too much for this kind of room.

Very friendly and helpful staff, clean, quiet, close to the old town. The room is furnished with everything you might need.

Stayed in March 2023

Highland coffee restaurant is near the hotel.

Stayed in December 2022

the shower wasn’t very powerful

really clean property with friendly staff, nice spacious room

Stayed in December 2022

No

Very good location that is near night market, walking street, old quarter and Hanoi Citadels and West Lake. There are many street food and restaurants nearby. Friendly staff. FREE MINI BAR AT ROOM that was excellent services. I can eat instant noodles and drinks coke at night for free. They also have Netflix on TV.

Stayed in April 2024

The Room we got, was not the room on the picture.

Stayed in March 2024

However, under no circumstances should you use their laundry service! I handed over several pure white, very expensive clothes for their laundry service to wash. They washed my favorite white clothes together with my black ones, ruining them, and I can't get the gray color out of them; they've turned a dirty gray color. I asked them to compensate me in any way, but they did not. Do not use the laundry service; they will ruin your clothes. There are several options in the city where they will come to pick up your clothes and bring them back as well.

The accommodation itself was good, the staff were friendly, and the room was fine.

Stayed in March 2024

My room smelled like cold cigarette smoke. It's pretty old and a bit dirty. the price value rate is not at all what I expected

The location is good, personal is ok.

Stayed in March 2024

Personal didn't speak English. The kettle in my room didn't work. Wi-Fi was auwful, I used my cellphone connection instead. There's a bathtub in the room, but you can't use it because the tap is absent, only shower.

Kind personal, big room. Convenient location near the city center. Room service provides two bottles of water every day. The room with a balcony.

Stayed in February 2024

Everything was good

Staff was good know English

Stayed in September 2023

The lobby has a very unpleasant smell and is run down.

Stayed in July 2023

The front desk staff were very helpful and could speak English well. He helped us with booking tour for Ha Long Bay - luxurious and cheap. Also helped with locating various shops etc. The rooms were nice and clean! The hotel is very central and near to old quarter.

Stayed in April 2023

Room was a little tired - but clean.

Good location, friendly staff, basic but clean

Stayed in March 2023

Good price. Large comfortable rooms. Staff helpful

Stayed in March 2023

On arrival tried to sell us upgraded rooms at 10 and 20 dollars extra a night One room didn't have aircon the occupants should have moved to a new room or upgraded. On checkout tried to charge for water we didn't have then knocked it off the bill but added a charge for the credit card. Then accused us drinking a soft drink and wanted to charge it on the credit card. They also forgot to give towels to us one day. I would not recommend it and when I come to Hanoi again I definitely would not stay there.

Very little

Stayed in March 2023

Wifi's not good

Stayed in March 2023

staff very friendly and helping. I like my bed too

Stayed in February 2023

Nothing! Everything was fantastic.

The two owners of the hotel were so generous and kind!! They were welcoming and a lovely presence around the hotel. Every morning they were so friendly!! And I will 10000% stay here again when I come back to Hanoi. Great hot water, great wifi, great people!

Stayed in February 2023

Great location 10 to 15 minutes walk to main area but nice to stay outside peace and quite and amazing hosts

Stayed in February 2023

the owner and his wife are so nice we got to leave our bags there when we went on the ha giang loop and when we landed it was a late flight and they offered us food to see if we had ate anything that day so nice

Stayed in January 2023