71 Nguyen Truong To, Ba Dinh, Hanoi, Vietnam
#523 of 872 hotels in Hanoi
Guests' ChoiceBased on 59 hotel reviews
8.0Cleanliness
8.3
Comfort
8.2
Location
8.8
Facilities
7.9
Staff
9.0
Value for money
8.2
Free WiFi
7.9
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Showing 1 – 25
Reviewed: 18 April 2024
Peggy
AustraliaFlooring was damaged and in need of replacement
Comfy bed, good aircon.
Stayed in April 2024
Reviewed: 5 April 2024
Emma
United KingdomBathroom needed a deep clean and fix as there was a tile missing in the ceiling and so marks on the side but nothing that bothered us! It’s a little further out from town but still walkable.
Friendly and smiling staff, also offer laundry service in house. We were upgraded to the room with a balcony which was lovely! Due to the location, it was actually quite quiet at night so we slept well!
Stayed in April 2024
Reviewed: 10 November 2023
Jennifer
United KingdomNothing
Inexpensive
Stayed in November 2023
Reviewed: 2 October 2023
Thi
VietnamI asked information about foot massage nearby, but one of the staff recommend me with the expensive and unappropriated one. I had trouble negotiate the price with that massage place.
Great location, close to Airport and old quater. Helpful friendly staff. Room was big enough for solo travel. Air conditional was very powerful and cool. Overall it was good choice.
Stayed in September 2023
Reviewed: 7 April 2023
Giada
ItalyThe room was not very clean when we arrived. We had to ask for the blanket to be replaced. Basic room, could be renovated. Okay for a short stay.
Great location, close to the old town but away from the noise of the city centre. The staff was very friendly and helpful. They provided us with details advice and were happy to store our luggage until the evening without a charge.
Stayed in April 2023
Reviewed: 21 March 2023
Alessio
ItalyThe room has no windows so the air gets stale after a while. Some of the bathroom objects were broken. Paid a little too much for this kind of room.
Very friendly and helpful staff, clean, quiet, close to the old town. The room is furnished with everything you might need.
Stayed in March 2023
Reviewed: 24 December 2022
Blockbusted
RussiaHighland coffee restaurant is near the hotel.
Stayed in December 2022
Reviewed: 9 December 2022
Elizabeth
United Kingdomthe shower wasn’t very powerful
really clean property with friendly staff, nice spacious room
Stayed in December 2022
Reviewed: 23 May 2024
Klolis7
GreeceSmelled a bit mold. And the stuff we're talking very loud and kind of shouting to eachother. That could be improved.
Great location. Great value for money.
Stayed in May 2024
Reviewed: 29 April 2024
Ann
United States Minor Outlying IslandsNo
Very good location that is near night market, walking street, old quarter and Hanoi Citadels and West Lake. There are many street food and restaurants nearby. Friendly staff. FREE MINI BAR AT ROOM that was excellent services. I can eat instant noodles and drinks coke at night for free. They also have Netflix on TV.
Stayed in April 2024
Reviewed: 31 March 2024
Aljoscha
GermanyThe Room we got, was not the room on the picture.
Stayed in March 2024
Reviewed: 25 March 2024
Marco
Ukrainenice, cozy, nice area, steps from old quarter with the nkiwof the old quarter
Stayed in March 2024
Reviewed: 17 March 2024
Martin
HungaryHowever, under no circumstances should you use their laundry service! I handed over several pure white, very expensive clothes for their laundry service to wash. They washed my favorite white clothes together with my black ones, ruining them, and I can't get the gray color out of them; they've turned a dirty gray color. I asked them to compensate me in any way, but they did not. Do not use the laundry service; they will ruin your clothes. There are several options in the city where they will come to pick up your clothes and bring them back as well.
The accommodation itself was good, the staff were friendly, and the room was fine.
Stayed in March 2024
Reviewed: 2 March 2024
Pia
GermanyMy room smelled like cold cigarette smoke. It's pretty old and a bit dirty. the price value rate is not at all what I expected
The location is good, personal is ok.
Stayed in March 2024
Reviewed: 25 February 2024
Anatolii
RussiaPersonal didn't speak English. The kettle in my room didn't work. Wi-Fi was auwful, I used my cellphone connection instead. There's a bathtub in the room, but you can't use it because the tap is absent, only shower.
Kind personal, big room. Convenient location near the city center. Room service provides two bottles of water every day. The room with a balcony.
Stayed in February 2024
Reviewed: 3 October 2023
Kv
IndiaEverything was good
Staff was good know English
Stayed in September 2023
Reviewed: 21 August 2023
Cynthia
SingaporeThe lobby has a very unpleasant smell and is run down.
Stayed in July 2023
Reviewed: 28 April 2023
Sandra
NepalThe front desk staff were very helpful and could speak English well. He helped us with booking tour for Ha Long Bay - luxurious and cheap. Also helped with locating various shops etc. The rooms were nice and clean! The hotel is very central and near to old quarter.
Stayed in April 2023
Reviewed: 10 April 2023
Laura
United KingdomRoom was a little tired - but clean.
Good location, friendly staff, basic but clean
Stayed in March 2023
Reviewed: 2 April 2023
Lewis
New ZealandGood price. Large comfortable rooms. Staff helpful
Stayed in March 2023
Reviewed: 25 March 2023
Christopher
United KingdomOn arrival tried to sell us upgraded rooms at 10 and 20 dollars extra a night One room didn't have aircon the occupants should have moved to a new room or upgraded. On checkout tried to charge for water we didn't have then knocked it off the bill but added a charge for the credit card. Then accused us drinking a soft drink and wanted to charge it on the credit card. They also forgot to give towels to us one day. I would not recommend it and when I come to Hanoi again I definitely would not stay there.
Very little
Stayed in March 2023
Reviewed: 2 March 2023
James
United StatesWifi's not good
Stayed in March 2023
Reviewed: 1 March 2023
Nathalie
Francestaff very friendly and helping. I like my bed too
Stayed in February 2023
Reviewed: 19 February 2023
Augustus
United StatesNothing! Everything was fantastic.
The two owners of the hotel were so generous and kind!! They were welcoming and a lovely presence around the hotel. Every morning they were so friendly!! And I will 10000% stay here again when I come back to Hanoi. Great hot water, great wifi, great people!
Stayed in February 2023
Showing 1 – 25
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