Hon Gai, Ha Long, Vietnam
#124 of 315 hotels in Ha Long
Guests' ChoiceBased on 177 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.3
Facilities
8.8
Staff
9.1
Value for money
8.0
Free WiFi
6.2
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End of dialog contentReviewed: 8 May 2024
Wilawan
United StatesWe’re stay in the President room for 3 days and 2 night, the view was amazing, the room was clean and beautiful, the jacuzzi was awesome. Foods on board were fancy and delicious. the staffs were really nice, friendly and super helpful especially Jimmy and Andre.
Stayed in April 2024
Reviewed: 27 April 2024
Tiffany
United StatesNothing.
The food! As a vegetarian they went above and beyond to give me quality and wide variety of food. The service.. everyone on board is so helpful and kind. The best people. Jimmy was a great host and Jack was the best waiter that kept us well fed. Sustainability.. they had a water refill station so please bring a water bottle and help keep Vietnam clean and beautiful.
Stayed in April 2024
Reviewed: 20 April 2024
Nigel
ThailandGetting from Port to Boat is a bit hectic. Instructions weren't 100% clear and there are so many people coming and going. It's sad to see the amount of pollution in the water and air (out of control from the company) but it took away from the experience a little.
Booked a Junior suite and got upgraded to the Presidential suite which was amazing! Lots of space for 2 adults, 3yo and 7 month old. Boat service was excellent and they were very helpful. The boat and room itself was nice and comfortable. Everything was well communicated and organised. Really enjoyed our cruise and walking up to the peaceful silence on ha long bay.
Stayed in April 2024
Reviewed: 19 April 2024
Ian
United KingdomThere was very little public space, places to sit and chill, just a few chairs in the bar area. The weather was fine (March) but not quite warm enough to sit on the top deck and the cabin, though pretty luxurious for a boat, was a little cramped, with nowhere to stow your luggage and quite an uncomfortable bed. I was relieved to move on to our next destination.
The boat was pleasant enough, as were the staff. And the scenery is spectacular, a must-see for any traveller.
Stayed in March 2024
Reviewed: 16 April 2024
Amit
BangladeshBit old. Washroom flooded every time while bathing. Needed renovation.
Staff behaviour & ccustomer service.
Stayed in April 2024
Reviewed: 15 April 2024
Camille
United Arab EmiratesNothing - everything was perfect
I absolutely loved my experience at Victory Star Cruise. The staff went above and beyond to ensure my comfort and happiness throughout my stay. Our tour guide, Two, was incredibly knowledgeable about the sights we visited and readily answered all my questions. The suite I stayed in, Suite 1, was incredibly spacious and featured a luxurious ensuite with a bathtub, offering breathtaking views of Halong Bay. The bathroom was stocked with toiletries, and the shower provided both hot and cold options, working flawlessly. The culinary experience was exceptional, with lunch and dinner served in an elegant fine dining style. As for breakfast, it was a delightful buffet or brunch affair, featuring a tantalizing blend of international and Vietnamese cuisine that left me thoroughly satisfied. Overall, my time aboard Victory Star Cruise was nothing short of extraordinary, and I can't wait to return.
Stayed in April 2024
Reviewed: 9 April 2024
Mark
United Arab EmiratesFood was Nuevo Cuisine so small portions and a bit complicated for a yacht. 1st day stop was just too many tourists.
Staff and location. 2nd day was amazing
Stayed in April 2024
Reviewed: 25 February 2024
Isaac
IsraelSome people were very noisy. Cruise staff should ask customers to sign a behavior manners code letter before arrival at deck ship. Not everyone is taking into consideration that a ship is not exactly a big hotel but more like a boutique hotel, so rules must be more exigent for everyone
The staff amazing and very helpful The activities, interesting and very well planned The food very tasty The ship itself nice and beautiful The cruise we made was very nice in all aspects A very good organization of everything
Stayed in February 2024
Reviewed: 25 February 2024
Jade
IrelandEverything was perfect!
We had an amazing stay on Victory Star cruises. The cruise manager and all the staff took great care of everybody from start to finish. They upgraded us to the president suite for our honeymoon and it was amazing. All the food was great and the schedule was brilliant. Would recommend going with victory star for your cruise!
Stayed in February 2024
Reviewed: 22 February 2024
Danielle
VietnamWe didn’t realise (and it isn’t communicated) that both the 1 night stays and 2 night stays are on the same boat so in the morning those who are staying an additional night (which is not many) are all taken to a separate day boat for day excursions while the other passengers are returned to the cruise terminal. This was not ideal for us with our 9 month old but the day boat were really accommodating, letting our daughter sleep in the captains cabin. This also meant that both nights we were anchored in the same spot. Not all 2 night cruises operate in this way but many do so it’s worth finding out beforehand.
The rooms were great and the staff were so accommodating especially with us having our 9 month old with us. They made sure she had food and allowed us to eat early. The staff also spent a lot of time entertaining our daughter. Obviously Ha Long Bay is also very beautifully.
Stayed in February 2024
Reviewed: 19 February 2024
Daniel
GermanyVery pleasant crew, very cozy cruise ship. Good alternative to day tours + hotel at Ha Long City.
Stayed in February 2024
Reviewed: 12 February 2024
Dillan
AustraliaN/A
Rooms were amazing. Food was great, very accommodating to dietary requirements. Our cruise manager Leo was amazing looking after us!
Stayed in February 2024
Reviewed: 11 February 2024
Thiago
BrazilI booked two nights, the second day we were transferred to a day boat, way different from the structure we were used to, and on the other boat lunch had a poor quality and boat was not in good conditions - this one was a partner company
The Suite I booked was just like in the pictures, loved it. Boat is not the newest one, but very well maintained. Food was served in a pre set menu and was good as well
Stayed in February 2024
Reviewed: 3 February 2024
Chelsea
New ZealandGreat facilities, beautiful room and balcony. Enjoyed the food - heaps of seafood!
Stayed in February 2024
Reviewed: 31 January 2024
James
United StatesOur air conditioning did not work when we called they were very quick to come check it out. But to no satisfaction. Had a problem with the shower not having water at times
Loved the boat. And the crew were wonderful.
Stayed in January 2024
Reviewed: 24 January 2024
Rafael
UruguayNothing.
Everything. All the experience was amazing. Yummy food and good amount. The staff are super friendly and the guides make everything very easy. The room is excellent, with beautiful view from the balcony. Very very clean. The activities are great.
Stayed in December 2023
Reviewed: 18 January 2024
Paul
United KingdomNothing
Scott and the Staff were amazing and the trip ran smoothly. So much done and seen in a 2d 1 n cruise. Highly recommended
Stayed in January 2024
Reviewed: 12 January 2024
Kirsty
New ZealandNothing
Everything about this cruise was perfect, the staff the extra little touches we got, an amazing experience.
Stayed in January 2024
Reviewed: 12 January 2024
Ivelina
BulgariaNothing.
The staff were absolutely amazing!
Stayed in January 2024
Reviewed: 9 January 2024
Jan
United KingdomUnder our bed could have done with a clean and the bed was a bit hard for my liking (but my husband and kids were happy with it) but all good apart from that.
The ship was great - not too big not too small. And the organisation was really good - we needed to meet at specific times for different events but it all worked out well and was not a hassle. The food was pretty good and the boat was comfortable.
Stayed in December 2023
Reviewed: 7 January 2024
Sofia
SwedenSome of the staff didn't speak English which caused some misunderstandings, but they were very kind and helpful.
The location/route of the tour was fantastic. Beautiful views all the way, despite the fact that there were several other cruises around. The room looked just like the pictures and was clean, spacious and with a great view from the private balcony. The food was excellent.
Stayed in December 2023
Reviewed: 1 January 2024
Chow
Singaporenot enough time to do kayaking
food is good
Stayed in December 2023
Reviewed: 29 December 2023
Naveen
QatarDinner was not that great
Well maintained cruise. Normal double bed room was not that spacious. Staff were good and friendly. Food was good.
Stayed in December 2023
Reviewed: 24 December 2023
Anne-marie
IrelandNothing, everything was lovely!
Wonderfully welcoming staff. Comfortable facilities.
Stayed in December 2023
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