Nice pool but closes at 7pm. Would be nice to stay open later so a dip in the pool after dinner be possible

Love property nice & clean and staff very helpful.

Stayed in April 2024

Building site next door but not the property’s fault

Comfy bed and location

Stayed in April 2024

Nothing

The property was beautifully appointed. Such large comfortable rooms. The decor was reminiscent of the Imperial Palace. Staff were lovely and helpful. Excellent service especially when I left something behind. It was delivered to my villa in Hoi An the next day. A good breakfast with both western and Asian choices. The hotel is in walking distance of great restaurants and cafes… also a 10 min walk to the perfume river. The Citadel is about 2 k’s away. Would highly recommend to treat yourself with a stay at Villa Hue.I would definitely stay again if I get the chance😊

Stayed in March 2024

My only quibble was that the lunch/dinner menu had absolutely nothing for vegetarians.

The staff were very helpful and pleasant. The room was pleasant and comfortable. I also liked the fact they were doing their best to be environmentally friendly, eg glass water bottles in the room with refill posts around the hotel. My partner was in a wheelchair, and they made every effort to check he could get around the hotel safely. The fruit in the room on arrival was a lovely surprise. I was also surprised to read it functions as a training centre for hospitality staff. And obviously doing a very good job!

Stayed in March 2024

Breakfast was not great

Very pretty hotel. Good room and good pool

Stayed in February 2024

Rooms are large and comfortable, and tastefully decorated. Beds are very comfy, and the bathroom was large with a good shower. The hotel is located very close to the walking streets and plenty of cafes, restaurants etc, but still very quiet in the hotel. We drove here by motorbike, and there is secure paking on site. Very happy with our stay here, and would stay again when in Hue.

Stayed in February 2024

One room (with a double) had a rock-hard bed ? The suggestion from the rest of the family was that someone had put the mattress upside-down ? Wifi, in one of the rooms was also very poor - you had to stand in a particular place to get it.

Quieter hotel set a little back from main roads. Old-fashioned in style with big rooms and character. Staff were very helpful. The hotel offered a cooking class which wasn't available when we wanted it, so they were able to organise us an alternative. We were able to walk to the Imperial City easily. The pool looked nice but the weather was cold ... Breakfast was wonderful. Excellent value and everyone (6 of us) enjoyed the fresh fruit and other options.

Stayed in January 2023

The cups and boiling pot (the plate connecting to the boiling pot were stained with past coffees. Despite exposing the plate and pot, the cleaner simply place the pot back onto the plate without cleaning the coffee stains. Secondly, the battery in the door locking mechanism was drained and we couldn’t open the door despite getting the door card key updated thrice.

Stayed in December 2022

not a lot of sunbeds

central location for all bars and restaurant , nice pool

Stayed in November 2022

The shower curtain had mould. Furthermore, breakfast was really bad. Croissants tasted terrible and the Asian breakfast option were limited and tasteless. Only good thing was the passion fruit juice. If you can, try breakfast at another place. The walls between the rooms were thin, so we could hear our neighbours. People were very noisy at the small pool from auite early in the morning.

The property is close to the walking street and just far enough to not hear any sounds at night. Hotel staff was adequate, but not more than that. Lastly, our room was spatious.

Stayed in August 2022

The internet connection was unstable. It was so frustrating.

They're all very accommodating and friendly, especially the FO and F&B staff. The breakfast buffet was delicious, but it could've been better if they serve more international cuisines for foreigners like us .Rooms are quite spacious and clean. I love the swimming pool.

Stayed in May 2022

a bit loud in the morning, considering people take their breakfast in the swimming pool area.

plenty of space. great room with the view on the swimming pool. staff is learning and friendly. great place. the area of the swimming pool is very relaxing. breakfast is served until 9:30 a bit early since we are on vacation but okay!

Stayed in April 2022

The bathroom water pipe was a little clogged, so the water drained slowly when bathing. Receptionists were not flexible enough in some special cases.

The location is very convenient. Near the walking street and the heart of Hue (Truong Tien bridge, Hue Citadel …) Receptionists are friendly and helpful.

Stayed in April 2022

It’s resuming after pandemic so there is only room service, nothing else. Furniture is basic and doesn’t fulfill space.

Spacious room. Excellent location. Really good price.

Stayed in February 2022

I failed to check carefully my booking, got screwed by booking.com

Location good

Stayed in February 2024

--

Staff were very helpful when we had some difficulties. Very friendly, approachable and helpful. We thoroughly enjoyed our 3day stay and highly recommend Villa Hue as a place to stay. Very close to the city centre so easy to get around

Stayed in November 2023

everything was good

varied breakfast; a choice for everyone; dishes also on request; perfect location; local monuments accessible even on foot.

Stayed in September 2023

Everything was beautiful & felt very grand. The pool area is gorgeous and the staff couldn't do more for you. I wish we could have stayed a bit longer!

Stayed in May 2023

nothing!

the property is in a good location - away from the loudest bars and clubs, but still very close to everything. the pool was clean and big enough to swim in. our room was large clean and spacious and every floor had water dispensers to refill bottles.

Stayed in February 2023

Nothing !!! I don't normally post reviews, but felt that Villa Hue deserved recognition as one of the best hotels we've stayed in during our 20+ years of travel.

Lovely staff - especially at reception and breakfast service. Great room - huge, with quality furniture, extra large bed and TV etc. Our suite had two big balconies, separate lounge, bathroom with bath and walk in shower and two sinks - plus an extra WC. Great breakfast - buffet with made to order egg dishes as well as various hot Vietnamese options, fresh tropical fruit, pastries, homemade yoghurt etc etc. Nice pool and sunbed area too.

Stayed in December 2022

Nothing for this price. What we expected.

Location. Lovely staff. Refillable water station.

Stayed in November 2022

Noise from surrounding karaoke bars - but that is not the fault of the Hotel!

Highly recommended! Huge and spotlessly clean rooms, quiet air-conditioning, nice pool and free drinking water. Hotel in walking distance to the entertainment area. Great praise for the friendly and helpful staff - the ladies at the reception helped me retrieve my credit card which got sucked into a broken ATM. They called hotlines and the local bank for me so I could get my card back - thanks again

Stayed in September 2022

Nih at the front desk was incredible

Stayed in July 2022

location and room and breakfast and staff

Stayed in June 2022