-Internet had to be payed extra. -Quite a good drive from the airport.

-Wonderful Location. -Good food in the restaurant. -Friendly staffmember.

Stayed in April 2024

Nothing.

Incredible location with local turtles on our beach, just outside our beach fale. Staff were so friendly and accomodating and helpful. Perfect location along the best coast (the south coast - best coast by far), good proximity to the other coastal drawcard like the giant clam swimming and the ocean trench. Ideal resort, no hesitation.

Stayed in April 2024

Not spoiled

Stayed in April 2024

People were amazing and the location was great.

Stayed in February 2024

Some of the infrastructure is a bit tired but is being upgraded slowly.

Fales over the water Friendly people Felt safe The staff were amazing

Stayed in February 2024

Stunning resort, looks and feels like paradise, from our water bungalow we could see beautiful fish, starfish and turtles, very friendly staff, delicious food, comfortable bed, pillows were a little too thick for us so we got 3 smaller ones that instant, got a welcome cocktail in a coconut, an umbrella without even asking as it rained- everything was perfect!

Stayed in January 2024

It was very clean and modern and accommodated for all travellers with power points

Stayed in January 2024

That I can’t live there forever!

Everything was top class, the room, the beach, the restaurant, the staff. They threw a New Year’s party for us

Stayed in January 2024

It was a beautiful stay! the location, the beach, the stuff, the food, everything was amazing!

Stayed in December 2023

Having to pay for WIFI and it appeared we had to pay for coffee or extra fruit at breakfast

We loved our stay and we plan to return. The staff was uniformly outstanding in every way. They could not have been better. One person deserves special mention. Our waitress, Salia. We asked her for every meal when she was working. She really worked extra hard to meet our requests. She also must have thought she was back in school. We asked her every question we could think of about the surrounding areas and Samoa. We started saying “question” and she would reply “answer” and then proceed to give us the answer. We took up so much of her time we were afraid her supervisor would think she was not working, when she was doing exactly what she should have been doing-----giving her clients the best possible experience in every way! Whoever planned the resort deserves very strong credit. Rather than building the standard structures and dropping them into a beautiful environment, he brought the beautiful environment into the structures by building rooms and structures that blended with the environment I believe I saw the statement that instead of bringing the resort to Samoa he brings Samoa to the resort. And he does!! This is a resort for those who want to truly appreciate the beauty and culture of beautiful people living in a magnificent country.

Stayed in November 2023

We were welcomed like family, friendly, happy a loving environment with amazing experiences and things to see!! Rooms super clean, staff are happy to help. Will be back!!

Stayed in November 2023

We were overall very happy.

The staff were amazing and willing to go the extra mile in making our holiday fabulous. I loved the hands on approach from Brian and appreciated him checking in to see how our holiday was. The spa was professional and we really enjoyed our treatments. The resort had everything we needed and we loved our holiday. Rooms were cleaned everyday, always with a smile. The resort is in a lovely spot and we loved that the staff made you feel part of their family.

Stayed in October 2023

Beautiful beach, clean room and the staff great

Super lovely spot with great amenities

Stayed in October 2023

The only constructive feedback that I'd provide is that the couch in my room was a little uncomfortable, but I just sat on the bed or the outdoor sun lounges. Honestly was not a big deal at all!

Coconuts Resort was phenomenal. The staff were welcoming and friendly, the view and beaches were stunning, the food here was divine and there was a wide array of things to do (snorkelling, kayaking, day tours etc). The rooms were clean, open and bright and was everything I hoped and more!

Stayed in October 2023

One cockroach seen - not much. A few dogs around, but friendly and not annoying.

We loved the location, the beach right by us, the food was delcious and the staff so helpful! We loved the frech tast, the fish with coconut and pineapple sauce. We loved the warm water and the snorkeling right at our front door. Some of the family stayed in the over water fales and really loved that as well. I liked the beach front rooms. The staff cleaned our clothes that we needed cleaning at a very reasonable price.

Stayed in October 2023

Even after paying for internet it didn’t work very good. A trade off for such a secluded spot.

Incredible location, beautiful beach, Service and food were affordable. Very kind staff

Stayed in October 2023

No TV. - there's alot of global events that get played and it would be good even if there was one in the bar. It would bring more guests to stay out later and spend more money. It was also noted that half the guests left and went to another resort and brought breakfast there while watching the rugby over the weekend.

Loved the staff, the dinners were amazing heaps of flavour. Fiafia night was included which was great and the host Brian was hospitable. Everyone was friendly and knowledgeable.

Stayed in October 2023

Coconuts exceeded our expectations. Excellent communication leading up to our stay, and a warm welcome upon arrival. Our room was clean, spacious, quiet and private, with little attentions to detail (loved the bath tub and back lighting!). The design of the whole resort is very impressive, especially the evening lighting and pool area. The food was very good. Staff were warm and attentive. Beautiful beach for swimming (including seeing turtles) and walking. Would highly recommend!

Stayed in October 2023

Wifi was not reliable & having to pay for non reliable internet was disappointing. It would have been good to be able to get drink or meal service away from the restaurant area (ie at the pool )

The views, ocean, staff & Saturday night festival

Stayed in October 2023

Better wifi

Enjoyed the layout. It was very relaxed

Stayed in October 2023

The food of the restaurant was ok, a lot of US imported product, and for the price we paid only limited breakfast options were included, anything beyond that should have been paid.

We stayed in a beautiful oversea bungalow, where we enjoyed the company of turtles and fishes from armlength. The accommodation is really well equipped and they provided additional services such as spa treatment, library etc. We had a Polynesian massage booked, that was one of the highlight of our stay.

Stayed in August 2023

Not much to not like. Price of the stay was in the higher range but if you want to return there is a very good deal available.

Great food. Complimentary breakfast OK. Good pool and dining out in the open was first class. Great interior design of rooms and grounds / layout also well designed. Staff were excellent.

Stayed in August 2023

Some areas looked a little tired but we understand this has been difficult in the past few years. The meal deal confused both staff and guests as to what was or wasn’t included and needs to be simpler.

Beautiful beach, friendly staff, lovely accommodation right on the beach

Stayed in August 2023

The resort looks a little tired, and some maintenance and deep cleaning is needed. obviously covid and storms hit Samoa hard but with the high comparable room costs resorts will need to present better over next couple of years,

Staff are amazing, very friendly and approachable. Beach and facilities are good. Food was very good as well. Stayed in upper level treehouse suit and it was very nice, quite, easy access and suited our needs. Staff are the selling point for this resort and the owners are very lucky to have such great staff

Stayed in August 2023