Expected a better view, the shower in the bath wasn't great and we had wanted Dstv or Netflix on the tv

The food was great, and activities offered were awesome

Stayed in May 2024

Nothing.

There's a guy by the name of Simon, he is the best 100% service, he was the highlight of our stay, he deserves a huge incries, we are so happy the food perfect, the Game drive, we enjoyed our stay.

Stayed in May 2024

Staff were amazing. We enjoyed the quad biking and had a great time. Rooms were clean.

Stayed in May 2024

Beverages prices and the choice

Food, activities and the whole places

Stayed in April 2024

Everything was good.

It was superb.

Stayed in April 2024

Not having mini bar fridge in our rooms cooler box not be allowed

Excellent breakfast i enjoyed it .....and staff was very friendly very approachable and friendly... Hiking trail was Good i enjoyed and manage to finish it

Stayed in April 2024

Beautiful property but for a 4 star hotel they could have more tv channels. Food was amazing

Stayed in April 2024

Baboons kkk

Breakfast and the hospitslity

Stayed in April 2024

the shower

quad biking

Stayed in April 2024

lack of bar fridge the rooms as a negative

The property is beautiful and in a great location. Everything was clean.

Stayed in February 2024

I really enjoyed my stay. The game drive was awesome, and I was quad biking. I would visit again.

Stayed in April 2024

The pool was FREEZING! Bathrooms and rooms a little dated so could do with an upgrade however still clean and comfortable with good AC. The one major downside to being on a reserve is the VERY long dirt track to get in and out of the hotel. You need to leave a good 20 minutes just to reach the end. To organise a taxi/driver via the hotel, the prices are highly increased.

Fabulous hotel, we really enjoyed our time there. We stayed here as we had a wedding to attend down the road but also wanted to have a real SA experience. We loved the quad biking and the game drive, excellent value for money. We saw giraffes, zebras, rhinos and more! The mountain backdrop is stunning here and we loved relaxing by the pool also, although it would have been nicer heated! All the staff were truly amazing, so friendly and helpful! The food was also amazing, good choice of menu and value for money. We booked breakfast and dinner included and we loved the set menu we could order from for dinner, however one night they only offered a buffet dinner (they seem to alternate the offering) and I did not like any of the food from the buffet. When I raised this to the staff and asked if I could order from the menu instead, they made an exception and I was truly grateful for this. Excellent service. As it is very difficult to arrange taxis due to the long dirt track road to access the hotel, the hotel assisted us to arrange a driver for one journey and then on the day we left, a member of staff even drove us to our next location which was greatly appreciated.

Stayed in March 2024

One waitress shouted at me forget her name🙄

Everything was awesome the food, location was truly an escape from the city noises

Stayed in April 2024

The restaurant was a bit pricey.

The staff were very friendly and hospitable. It's very new and clean and a great location.

Stayed in April 2024

I understand that it is the bushes however something should be done with the road as it was not pleasant. We had to deal with roaches the first two days, I think after every visit, there has to be some pest control. There are wasps on the second floor seeming to be building a hive. Please may you also have a look at that. The food was great however it took more than 45 minutes before we could get food.

The Scenery. The bed. The enthusiasm of staff. The food.

Stayed in April 2024

The cleaners are too noisy In the morning when cleaning other rooms -they make noise on the passage’s ,otherwise everything was super good and the property is beautiful.

It was clean ,beautiful and very comfortable

Stayed in April 2024

Fact tht we cant play music bring own snack Alcohol is more expensive the should b exception for booze

Food animals

Stayed in April 2024

I think u guys should put micro oven on the rooms and a bar fridge

Everything

Stayed in April 2024

Nothing

Firstly is the breakfast, secondly the really enjoyed the activities and the picnic I thank you.

Stayed in April 2024

The short time for breakfast (closed at 10). Please push it to 11h30 on weekends

The game drive, quad bike and hiking had beautiful scenary in the morning

Stayed in April 2024

The gravel road to the place was not nice.

The food was great, facilities clean and neat. The experience was great.

Stayed in April 2024

The WiFi was bad No Netflix only DSTV Toilet was leaking Hand towel was not replaced

The location was excellent Food was excellent Facility I'd beautiful Activities were excellent

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

The place is nice and the stuff was great.

Stayed in April 2024