65 Lagoon Drive Umhlanga rocks, 4319 Durban, South Africa
#361 of 695 Holiday rentals in Durban
Guests' ChoiceBased on 49 apartment reviews
8.0Cleanliness
8.3
Comfort
8.5
Location
9.2
Facilities
8.2
Staff
8.1
Value for money
8.5
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 19 February 2024
Viloshnee
South AfricaThe bedding had a stuffy ,old smell in both the rooms ,and the hair dryer was faulty .
Was my birthday weekend, spent with husband and parents .The place had enough cleaning stuff in kitchen and stuff for load shedding .very peaceful and private.
Stayed in February 2024
Reviewed: 8 January 2024
Zwinscher
South AfricaCould have been cleaner, certain areas are neglected.
Good location
Stayed in January 2024
Reviewed: 2 October 2023
Emil
South AfricaCar park bit too narrow,not fun with a big vehicle. Not major though.
Clean unit with everything necessary. Free Netflix and Wi-Fi a bonus
Stayed in October 2023
Reviewed: 29 September 2023
Mellony
South AfricaIt was near the beach near malls very cozy nice and clean
Stayed in September 2023
Reviewed: 16 June 2023
Steve
South AfricaNot served
Stayed in June 2023
Reviewed: 30 May 2023
Tibur
SwitzerlandWe never managed to open the garage door to put the car in there. The extractor above the stove didn't extract at all, so that when we cooked meat with a little fat we set the fire alarm off with the smoke which was sent straight in the direction of said alarm. That needs seeing to. For our taste the kitchen equipment was sparse, but then South Africans probably don't cook for themselves when on holiday and we do!
The location was good.
Stayed in May 2023
Reviewed: 17 April 2023
Ntoagae
South AfricaNot much, I loved it.
It was self catering. Enjoyed the facilities and the homely feeling that the venue gives. Can go back there anytime, would recommend it highly to others.
Stayed in April 2023
Reviewed: 26 March 2023
Janse
South AfricaThe mobile aircon did not work. The jacuzzi at the facilities is also not in a working order.
Well located, with a swimming pool at the facilities and a braai area.
Stayed in March 2023
Reviewed: 5 November 2022
Thabani
South AfricaThere was no house keeping and our unit was not cleaned. Its not located close to the beach...you have to drive few minutes to get there.
It was unique with regards to structural design. Entrance to kitchen and living room upstairs with the bedrooms & bathroom downstairs. I hadnt seen much of these designs in SA. The owner put alot of thought into activities and reading material in the house. Very nice deck with swimming pool, table tennis and a pool table.
Stayed in September 2022
Reviewed: 3 April 2022
Dian
South Africathe entertainment area is not operational
quiet
Stayed in April 2022
Reviewed: 11 January 2022
Komeshree
South Africaparking issues with other guests and noise by other unit guests ( youngsters partying late night and early morning)
the spaciousness
Stayed in January 2022
Reviewed: 23 December 2021
Masego
South Africahonestly everything was very easy for us and made our stay enjoyable, i recommend a washing machine for laundry incase visitors decides to stay for a week like we did
The location was perfect as it was just on the sea front and the shops were also nearby, i cannot really complain as we felt like home there, we can recommend it to anyone or even be our home next time in Durban
Stayed in December 2021
Reviewed: 12 December 2021
Sthabile
South AfricaThe fact that the jacuzzi was not working so we couldn't enjoy it. The kitchen didn't have bowls for desert, that would have been nice.
I loved the free wifi, the views, the pool setting.I loved how clean the apartment is, job well done.Everything was exceptional.
Stayed in December 2021
Reviewed: 22 November 2021
Natisha
South AfricaThere are a lot of stairs in the apartment and also on the way to the pool area
I really enjoyed the place, it was clean, comfy and well kept.
Stayed in November 2021
Reviewed: 14 June 2021
Craig
South AfricaFinding the key collection point
Stayed in June 2021
Reviewed: 3 April 2024
Tshabalala
South AfricaCurtains was dirty . Cushions also Terrace not nice at all not comfortable Base cover old and dirty Nd loose for both kids room and main bedroom Swimming pool dirty Play place for kids swing is loose and old and dangerous Snooker place no one is looking after that place it outdated and old The whole place needs renovation Tiles has got old staining that doesn't come out We need provide us with washing soap extra toilet paper And also air fresher
Location every thing was nearby Quite Ness of place Spacious the place
Stayed in April 2024
Reviewed: 4 March 2024
Lindiwe
South AfricaWe didn't get a break fast
Stayed in March 2024
Reviewed: 13 December 2023
Celeste
South AfricaHand rails to the pool area were broken in places and Jacuzzi didn’t work
Location and the unit was nice
Stayed in December 2023
Reviewed: 30 October 2023
Rankeng
South AfricaYour check in time should be considered to be around 12pm not 2pm
Place was closer to the shops
Stayed in October 2023
Reviewed: 26 October 2023
Madimetja
South AfricaThe apartment was not clean, hair on the floor and smelly carpet. The cooking utensils are old and rusty.
The location is nice and quite
Stayed in October 2023
Reviewed: 25 April 2023
Hunda
ZimbabweOnly just 1 maid who came to relieve our usual maid, she was mean to us.
Everything about it is 100% 👌
Stayed in April 2023
Reviewed: 9 April 2023
Pravashnee
South AfricaThe place had too many stairs. It doesn't cater for elderly and people that have a problem with the there legs.
The view and location was very good.
Stayed in April 2023
Reviewed: 4 April 2023
Kihiko
South AfricaThe safe was not working but Brian said he'd fix it.
The location was excellent. Convenient access to malls and the beach
Stayed in April 2023
Reviewed: 1 January 2023
Enver
South AfricaWe were not informed that toiletries such as soap and toilet paper was only supplied upon arrival. Due to there being public holidays there were no cleaning service for 3 days and we ran out of clean towels. Only upon enquiry did the manager come on day 4 to supply us with clean towels, When the cleaner did come up the place, she did not take all the dirty towels. We also found some cockroaches in the unit.
N/A
Stayed in December 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content