13 Jooste Street Airport Industrial, 2940 Newcastle, South Africa
#6 of 9 hotels in Newcastle
Guests' ChoiceBased on 228 hotel reviews
7.9Cleanliness
8.7
Comfort
8.7
Location
8.1
Facilities
8.4
Staff
8.3
Value for money
8.4
Free WiFi
7.5
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End of dialog contentReviewed: 5 January 2024
Andile
South AfricaThere was no toilet paper in the bathroom, they need to inspect their rooms properly before they checking someone in.
The staff is always available for assistance. The room is big and clean.
Stayed in December 2023
Reviewed: 4 December 2023
Kristi
South AfricaClean, tidy and comfortable.
Stayed in November 2023
Reviewed: 16 October 2023
Mokgadi
South AfricaThe location of the place
The rooms were clean and staff very friendly and helpful
Stayed in September 2023
Reviewed: 13 October 2023
Dumisani
South AfricaTheir rooms deco and staff👌🏽.
Stayed in October 2023
Reviewed: 2 October 2023
S
South Africa*Not being given a gate remote upon checking inn. I had 2 ask 4 it the following day as I was gonna come back very late. *Moving of personal staff in the room.
Location
Stayed in October 2023
Reviewed: 1 October 2023
Ezra
South AfricaThe location is a bit awkward.
Room was spacious and very clean. Service at reception was excellent.
Stayed in October 2023
Reviewed: 25 September 2023
Ludwe
South Africathe Wi-Fi signal is poor, invest in more access points or range extender so the further rooms can also enjoy the Wi-Fi
Rooms are spacious, the shower is big enough.
Stayed in September 2023
Reviewed: 14 August 2023
Zasembo
South AfricaN/A
Breakfast was great and location was good
Stayed in August 2023
Reviewed: 6 August 2023
Sandile
South AfricaThe gate was a challenge, maybe consider have remotes on the actual room keys.
Nice place easy to find
Stayed in August 2023
Reviewed: 21 June 2023
Mishack
South AfricaConsidering the hotel's attention to detail and commitment to guest satisfaction, I believe that addressing this small but crucial aspect could greatly enhance the overall guest experience, especially during the colder seasons. A simple addition of extra blankets in the room would ensure that guests feel warm and snug, allowing them to fully enjoy their stay and rest comfortably. Disclaimer: This review is based on my personal experience and preferences, and others may have different opinions and comfort levels when it comes to room temperature and bedding.
During my recent stay, I found the overall experience to be quite pleasant. The hotel room was well-appointed, clean, and offered a cozy ambiance. However, there was one aspect that left me wishing for more comfort, particularly during the chilly winter nights – the availability of extra blankets.
Stayed in June 2023
Reviewed: 3 June 2023
Mabuya
South AfricaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 22 May 2023
Seth
South Africanothing
spacious and clean room
Stayed in May 2023
Reviewed: 8 May 2023
Letho
South AfricaCleanliness and staff positive attitude
Value for money
Stayed in April 2023
Reviewed: 1 May 2023
Cele
South Africastaff wasn’t that helpful
Very clean and modern looking aesthetic
Stayed in April 2023
Reviewed: 21 April 2023
Motaung
South Africano hot water from the time I arrived in the evening and even in morning the water was cold
cleanliness
Stayed in April 2023
Reviewed: 25 March 2023
Zwekalifani
South Africathe issue of the gate if each room can have a remote to open the gate
cleaness
Stayed in March 2023
Reviewed: 6 February 2023
Nkosinathi
South AfricaDark curtains. No natural light. Gate operated manual. And lot of mosquitoes.
Cleanliness and the location.
Stayed in February 2023
Reviewed: 13 January 2023
Sibuyiselwe
South AfricaThe gate didn't work so the staff had to come out & push it manually which wasn't fair but we made it work.
-The staff was incredibly helpful, especially Miss Andile :) She went out of her way to make sure I was comfortable from day 1. -The location is great, literally 5 mins drive from the mall. -The neighborhood is quiet & peaceful. -The lodge is so clean & well taken care of, highly recommend it.
Stayed in December 2022
Reviewed: 11 January 2023
Dalisu
South Africathey have a chef on standby even late at night, I ordered food at 23:00 when I arrived and it was delicious.
Stayed in January 2023
Reviewed: 8 December 2022
Bongekile
South Africastaff not particularly friendly / welcoming. Has to be probed for information that's not readily available.
- Daily Rate - prompt response to resolve problems
Stayed in December 2022
Reviewed: 15 November 2022
Henk
South AfricaThe accommodation was very comfortable, the employees and owner went out of their way assist and make my stay remarkable. The nice tranquility of the lodge is remarkable
Stayed in November 2022
Reviewed: 14 November 2022
Zwekalifani
South Africathe gate is motorised but not working ,you have to open yourself in the evening you have to wait at the gate for someone to on it for you
privacy
Stayed in November 2022
Reviewed: 10 October 2022
Venessa
South AfricaStaff professionalism.
The rooms were clean and big.
Stayed in October 2022
Reviewed: 5 October 2022
Regina
South AfricaTea set.
The place is extremely clean and neat. I enjoyed the stay especially that they have Christian channels which I hardly get from other hotels.
Stayed in October 2022
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