Alphen Drive , Constantia, 7848 Cape Town, South Africa
#51 of 205 hotels in Cape Town
Guests' ChoiceBased on 171 hotel reviews
9.0Cleanliness
9.6
Comfort
9.6
Location
9.4
Facilities
9.3
Staff
9.5
Value for money
8.8
Free WiFi
9.1
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End of dialog contentReviewed: 29 April 2024
Matsena
South AfricaNothing
Everything was absolutely divine, the property was stunning
Stayed in April 2024
Reviewed: 23 March 2024
Linda
United KingdomPosition great. Lovely swimming pool & garden. Friendly unobtrusive staff. Good mix at restaurants of business, friends, walkers(& dogs) families
Stayed in March 2024
Reviewed: 7 March 2024
Toby
United Arab Emiratescheck in space a bit cramped
room was huge, clean and very comfortable. Good amenities and a sofa so comfortable to lounge as well. Secure parking and a choice of great restaurants on site
Stayed in February 2024
Reviewed: 24 February 2024
Michelle
United KingdomBeautiful property, great location, good food and and lovely staff.
Stayed in February 2024
Reviewed: 13 February 2024
Mark
United StatesI soiled the bottom sheet, which I notified the concierge desk. The bed was remade and the dirty sheet had not been changed. The soap dispenser at the bathroom sinks was empty on arrival to the room. At check out I mentioned the soiled sheet that was not changed and the empty soap dispenser. It was suggested that I should have asked for room service. I feel that the staff need to pay attention to detail and therefore I would not feel obliged to call room service to correct an oversight that should have been done in the first place. The service at dinner was exceedingly slow. The waiter seated us and we waited over half an hour before having to call someone to get him to take our service. He then disappeared, there was no follow up during the meal. We had to constantly call attention to place our order for the 3 courses we had. We were talking to patrons besides us who frequently come to the Alphen Hotel for dinner.
Stayed in February 2024
Reviewed: 12 February 2024
Skosana
South AfricaNone
Everything
Stayed in February 2024
Reviewed: 24 January 2024
Rosanna
United KingdomProperty shares space with other businesses so doesn’t feel 100% secluded, (not that it really matters) try get the garden facing rooms
Service, location, stunning gardens and style
Stayed in January 2024
Reviewed: 2 January 2024
Dushy
United KingdomThe decor was a bit cold but just personal taste
Lovely property and great restaurants and bars on site
Stayed in December 2023
Reviewed: 28 December 2023
Remco
NetherlandsNothing
Excellent service and breakfast was perfect.
Stayed in December 2023
Reviewed: 28 December 2023
Innes
South AfricaWe are at Blanko and the waitron got the wine order wrong but otherwise no complaints
The setting and the rooms
Stayed in December 2023
Reviewed: 11 December 2023
Robert
South AfricaOur early supper at The Bistro on the Saturday evening was pleasant but marred by the surly service of the young White staff member when we paid the bill. Our waiter had disappeared and we went to the desk to pay. The service was everything but friendly and courteous, this after telling him that he had omitted a dessert from the bill. We could have left without paying for the dessert and he appeared irritated at having to total up the bill again.
Breakfast and location superb
Stayed in December 2023
Reviewed: 24 November 2023
Kenneth
United KingdomMore parking spaces for guests.
Breakfast was reasonable but there was construction work going on at the entrance. Area was a bit cramped inside due to weather. Had to request a refund as overcharged in restaurant. Didn’t appreciate waiter suggesting we tip him.
Stayed in November 2023
Reviewed: 13 October 2023
Nuno
MozambiqueNada
Everything
Stayed in September 2023
Reviewed: 31 August 2023
Roland
SwitzerlandNothing
Very romantic, beautiful place. Rooms are amazing.
Stayed in August 2023
Reviewed: 22 August 2023
Nuno
MozambiqueThe room are very spacious, recently update with very high standards of quality and comfort. The restaurants are very good and the stuff are very professional and welcoming. I would like to mention Meryl Herman the reservations Manager, she was exceptional. Also the location is spot on! I will be back soon for sure!
Stayed in August 2023
Reviewed: 12 August 2023
Kendelle
United KingdomNo complaints
Perfect location to tour wineries in Constantia. Charming architecture and design, very well kept and clean, and very friendly staff.
Stayed in August 2023
Reviewed: 23 July 2023
Botha
South AfricaLunch was really bad. Steak was tough and had to be sent back. Chicken kebabs as dry as the desert sand
Breakfast was great
Stayed in July 2023
Reviewed: 1 June 2023
Memory
South Africathe property is too open for the public especially the bistro where they serve breakfast for the guests, locals come with their pets (e.g dogs) for breakfast and cause they’re unruly I feel this is disturbing of guests that are there seeking less disturbance of animals they have left at home!
the style of the hotel is uniquely beautiful, classy and soo homely!
Stayed in May 2023
Reviewed: 30 May 2023
Kwanele
South AfricaBreakfast was always busy because it’s a Resturant as well
Beautiful location
Stayed in May 2023
Reviewed: 19 May 2023
Lesedi
South Africaour spa booking was mixed up and we ended up not being able to experience the spa. our shower drain struggled with letting out water and our feet would be submerged while showering
spacious rooms, quiet, la belle restaurant
Stayed in May 2023
Reviewed: 17 May 2023
Neil
Australiabathroom cleanliness
Stayed in May 2023
Reviewed: 2 May 2023
Thembelihle
South AfricaI loved everything. Staff was excellent and welcoming. Hotel is beautiful!
Stayed in April 2023
Reviewed: 13 March 2023
Walter
United Kingdomstay was too short.
elegant and sophisticated.
Stayed in March 2023
Reviewed: 27 February 2023
Geoffrey
United KingdomLovely hotel and staff. Brilliant food. The grounds are great as well.
Stayed in February 2023
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