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Reviews of Auberge Gardens

10 Union Street, Gardens, 8001 Cape Town, South Africa

#194 of 205 hotels in Cape Town

Guests' Choice

Review score

Based on 223 hostel reviews

6.2

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    6.9

  • Location

    8.3

  • Facilities

    6.5

  • Staff

    8.0

  • Value for money

    6.9

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 21 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Whilst I understand that the hotel operates on a hostel type platform, a kettle for early morning tea/coffee would have been much appreciate.

    Location was very convenient for our purposes. The room was comfortable for an overnight stay.

    Stayed in April 2024

  • Reviewed: 15 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Our door didn't close unless if we lock it, our TV wasn't playing and wasn't fixed before the stay ended.

    The bed, balcony and the receptionist who welcomed us

    Stayed in May 2024

  • Reviewed: 16 April 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    There's no kettle, no coffee, no tea or even a bottle of water in the bedroom. You have to buy it at the bar for R20. The ac is not working, and no room service. So when we arrived at 9PM, the restaurant is already closed and my family had to sleep with empty stomach. And please bring your own toothbrush, tooth paste and shampoo.

    The breakfast options is quite standard. It it a budget hotel after all. They will arrange a car for you to the Airport

    Stayed in April 2024

  • Reviewed: 13 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I liked where it is located.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was a very windy night and the balcony door was loose so it made alot of noise whole night keeping me awake

    The service was good and liked everything the place had2 offer

    Stayed in April 2024

  • Reviewed: 3 April 2024

    7.0
    I did not stay that long to formulate a review.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Amafastela ayebanga umsindo uma kunomoya and Cape Town and wind.

    Staff

    Stayed in March 2024

  • Reviewed: 1 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Communication

    The pool and food

    Stayed in April 2024

  • Reviewed: 27 March 2024

    5.0
    A great place to stay for the person on a limited budget.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    That there was no tea/coffee available in the rooms and no air con. It was extremely hot the first day I arrived and so air conditioning in the room would have been appreciated.

    The location

    Stayed in March 2024

  • Reviewed: 23 March 2024

    5.0
    will stay again but was disappointed by the bar staff they charged us different price each day
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights

    the bathroom and the balcony need some repair and the bathroom was not cleaned each day of the stay The bar staff were charging different prices for goods each day

    The location and interacting with other guest and bar staffs

    Stayed in December 2023

  • Reviewed: 18 March 2024

    6.0
    Not bad. But could be better.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No lift. Stairs are the only way to get to your floor. Doors need to be more secure in the sense that they were knocking against the door frames most of the night

    Courtyard pool and games room. Good shower head and water pressure.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    5.0
    Lovely
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Dust in the window reveals inside and duvet torn

    Breakfast fast was good ,staff so welcoming

    Stayed in March 2024

  • Reviewed: 12 March 2024

    5.0
    Was worth the amount we paid for. Hotel staff are exceptional though!
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 5 nights

    We could hear the renovations all day long. There was no turn-down service for our last 3 days. You have to ask the front desk for toilet paper and amenities.

    The staff at the hotel are very accommodating, but this is a budget hotel so what you pay for is what you get. It also is located in a great spot. If you're looking for something just to sleep at, then this hotel is perfect for that.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    5.0
    Passable
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There's not even shower gel or any soap You can't watch a movie

    The pool view only

    Stayed in February 2024

  • Reviewed: 1 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    That they didnt inform us about loadshedding.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It is old

    Surroundings, The good view, comfortable bed and the bath tub

    Stayed in January 2024

  • Reviewed: 18 January 2024

    7.0
    Good
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Few things

    The price and safety

    Stayed in January 2024

  • Reviewed: 8 January 2024

    5.0
    Disappointed in the room and bathroom
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything is old

    Nothing, room needs a makeover.Everthings old.Not value for money.This place will never see me again.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    7.0
    My stay was good as it was my first time to Cape Town, the availability of transport and and nearby.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It would have been better if they would offer Full English breakfast where you can select for your self. The pool needs to cleaned properly because I swim with the leafs on cold water, if possible the should introduce something to warm the water late.

    The breakfast menu has to be updated, I had full breakfast with warmed baked beans and the bacon was dry for 2 days, the hotel needs to add cereals and warm milk. The full breakfast needs to be accompanied by a fruit or a yogurt

    Stayed in December 2023

  • Reviewed: 2 January 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    There was no fridge, microwave, or oven cattle to boil water not even cups or glasses in the room.

    Environment

    Stayed in January 2024

  • Reviewed: 1 January 2024

    5.0
    Not a good ending
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Day shift staff said bar would be open till 12 midnight and bar closed at 10pm. I called 10:30 to order a drink to the room as the bar was supposed to be opened as mentioned Jonathan who was on night shift said this was not possible but in a ery sarcastic manner (“I know i work here”) is wat i was told wen saying that i was told the bar would be open. When i returned after 12 i asked for glasses and Ice and again he was unhelpfull i had to remind him that im a paying guest and he should do better to assist me , again a sarcastic comment and said i could speak to his manager. Bitter end to a good stay

    Stayed in January 2024

  • Reviewed: 30 December 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The fact that there is no bar fridge in the room.

    The pool was lovely

    Stayed in December 2023

  • Reviewed: 13 December 2023

    6.0
    Was only 1 night but happy to know that the place will be up to a very high standard soon . Growth is not done over nigh
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bird making a noise outside my room widow. Window sills and windows not cleaned due to birds. Heard some very loud rattles and bangs when the wind blows .

    Hi property is gaining momentum. As new owners have taken over. We have seen that all staff and management trying to build the business of which I am glad to see . Well done to the staff for trying their best to make out stay a good one .

    Stayed in December 2023

  • Reviewed: 10 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The toilet had a leek

    The food and staff

    Stayed in December 2023

  • Reviewed: 6 December 2023

    5.0
    Not bad.
    • Business trip
    • Group
    • Family Room
    • Stayed 4 nights

    Facilities in the room. There is no provision tooth brush and paste. Hot drinks service is not available.

    Proximity to the center of Cape Town was very good. The area seems very secure.

    Stayed in December 2023

Showing 1 – 25

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