10 Union Street, Gardens, 8001 Cape Town, South Africa
#192 of 203 hotels in Cape Town
Guests' ChoiceBased on 240 hostel reviews
6.3Cleanliness
7.1
Comfort
7.0
Location
8.3
Facilities
6.5
Staff
8.0
Value for money
7.0
Free WiFi
7.5
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End of dialog contentReviewed: 26 May 2024
Kiesia
South AfricaI hate that checkout is so early
I like the view from the balcony
Stayed in May 2024
Reviewed: 26 May 2024
Jana
South AfricaIt can def do with a deeper clean and some paint. But the bedding was clean and neat
Nice proximity to everything, very affordable for Cape Town
Stayed in May 2024
Reviewed: 25 May 2024
Nick
South AfricaBreakfast wasn't included and no tea/coffee facilities
Location and value for money
Stayed in April 2024
Reviewed: 21 May 2024
Sharon
South AfricaWhilst I understand that the hotel operates on a hostel type platform, a kettle for early morning tea/coffee would have been much appreciate.
Location was very convenient for our purposes. The room was comfortable for an overnight stay.
Stayed in April 2024
Reviewed: 15 May 2024
Esi
South AfricaOur door didn't close unless if we lock it, our TV wasn't playing and wasn't fixed before the stay ended.
The bed, balcony and the receptionist who welcomed us
Stayed in May 2024
Reviewed: 16 April 2024
Salma
MozambiqueThere's no kettle, no coffee, no tea or even a bottle of water in the bedroom. You have to buy it at the bar for R20. The ac is not working, and no room service. So when we arrived at 9PM, the restaurant is already closed and my family had to sleep with empty stomach. And please bring your own toothbrush, tooth paste and shampoo.
The breakfast options is quite standard. It it a budget hotel after all. They will arrange a car for you to the Airport
Stayed in April 2024
Reviewed: 13 April 2024
Nande
South AfricaI liked where it is located.
Stayed in April 2024
Reviewed: 9 April 2024
Petersen
South AfricaIt was a very windy night and the balcony door was loose so it made alot of noise whole night keeping me awake
The service was good and liked everything the place had2 offer
Stayed in April 2024
Reviewed: 3 April 2024
Mthimkhulu
South AfricaAmafastela ayebanga umsindo uma kunomoya and Cape Town and wind.
Staff
Stayed in March 2024
Reviewed: 1 April 2024
Faze
South AfricaCommunication
The pool and food
Stayed in April 2024
Reviewed: 27 March 2024
Dushka
South AfricaThat there was no tea/coffee available in the rooms and no air con. It was extremely hot the first day I arrived and so air conditioning in the room would have been appreciated.
The location
Stayed in March 2024
Reviewed: 23 March 2024
Ourmila
United Kingdomthe bathroom and the balcony need some repair and the bathroom was not cleaned each day of the stay The bar staff were charging different prices for goods each day
The location and interacting with other guest and bar staffs
Stayed in December 2023
Reviewed: 18 March 2024
Van
South AfricaNo lift. Stairs are the only way to get to your floor. Doors need to be more secure in the sense that they were knocking against the door frames most of the night
Courtyard pool and games room. Good shower head and water pressure.
Stayed in March 2024
Reviewed: 17 March 2024
Owen
South AfricaDust in the window reveals inside and duvet torn
Breakfast fast was good ,staff so welcoming
Stayed in March 2024
Reviewed: 12 March 2024
Kimberley
South AfricaWe could hear the renovations all day long. There was no turn-down service for our last 3 days. You have to ask the front desk for toilet paper and amenities.
The staff at the hotel are very accommodating, but this is a budget hotel so what you pay for is what you get. It also is located in a great spot. If you're looking for something just to sleep at, then this hotel is perfect for that.
Stayed in March 2024
Reviewed: 4 March 2024
Farao
South AfricaThere's not even shower gel or any soap You can't watch a movie
The pool view only
Stayed in February 2024
Reviewed: 1 February 2024
Hartzenberg
South AfricaThat they didnt inform us about loadshedding.
Stayed in January 2024
Reviewed: 22 January 2024
Samukelisiwe
South AfricaIt is old
Surroundings, The good view, comfortable bed and the bath tub
Stayed in January 2024
Reviewed: 18 January 2024
Naseema
South AfricaFew things
The price and safety
Stayed in January 2024
Reviewed: 8 January 2024
Terasna
South AfricaEverything is old
Nothing, room needs a makeover.Everthings old.Not value for money.This place will never see me again.
Stayed in January 2024
Reviewed: 3 January 2024
Mfanelo
South AfricaIt would have been better if they would offer Full English breakfast where you can select for your self. The pool needs to cleaned properly because I swim with the leafs on cold water, if possible the should introduce something to warm the water late.
The breakfast menu has to be updated, I had full breakfast with warmed baked beans and the bacon was dry for 2 days, the hotel needs to add cereals and warm milk. The full breakfast needs to be accompanied by a fruit or a yogurt
Stayed in December 2023
Reviewed: 2 January 2024
Zamukulunga
South AfricaThere was no fridge, microwave, or oven cattle to boil water not even cups or glasses in the room.
Environment
Stayed in January 2024
Reviewed: 1 January 2024
Chisulo
South AfricaDay shift staff said bar would be open till 12 midnight and bar closed at 10pm. I called 10:30 to order a drink to the room as the bar was supposed to be opened as mentioned Jonathan who was on night shift said this was not possible but in a ery sarcastic manner (“I know i work here”) is wat i was told wen saying that i was told the bar would be open. When i returned after 12 i asked for glasses and Ice and again he was unhelpfull i had to remind him that im a paying guest and he should do better to assist me , again a sarcastic comment and said i could speak to his manager. Bitter end to a good stay
Stayed in January 2024
Reviewed: 30 December 2023
Gretchen
South AfricaThe fact that there is no bar fridge in the room.
The pool was lovely
Stayed in December 2023
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