116 Doctor Pixley Kaseme Street (West Street), 4001 Durban, South Africa
#12 of 88 hotels in Durban
Guests' ChoiceBased on 2241 hotel reviews
8.5Cleanliness
9.1
Comfort
8.9
Location
8.5
Facilities
8.6
Staff
8.9
Value for money
8.9
Free WiFi
8.8
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End of dialog contentReviewed: 21 May 2024
Kasalaba
ZambiaSecurity concerns within the hotel premises
Need to consider giving free breakfast.
Stayed in May 2024
Reviewed: 20 May 2024
Killian
ZimbabweThe location of the hotel is right in the middle of busy roads . The noise from traffic was not great . The room could use some better sound proofing.
We loved the location , it was very close to the Conference Center where the tourism Indaba was talking place . Getting to and from the venue was easy and relatively safe .
Stayed in May 2024
Reviewed: 20 May 2024
Patience
Zambiaonly the view...
Everything was fine. except there are no views really. I had a wall on one side and a roof on the other. But was comfortable.
Stayed in May 2024
Reviewed: 20 May 2024
Xolani
South AfricaNothing at all
I like everything about the property and the fact that I requested a room with balcony facing West Street they made sure that I get the very same room
Stayed in May 2024
Reviewed: 19 May 2024
Confidence
South AfricaNothing everything was on point
The service is the best
Stayed in May 2024
Reviewed: 18 May 2024
Pretty
South AfricaClean room & friendly staff
Stayed in May 2024
Reviewed: 18 May 2024
Wame
BotswanaThe property looks like doesn’t have good security. Lot of movement in and out of the building.
It was very close to Durban ICC where we were attending the show.
Stayed in May 2024
Reviewed: 18 May 2024
Emmah
South AfricaMy room didn’t have any water in the morning and this was such an inconvenience as I was on a work trip I had to cancel my meeting. I wish the hotel could have warned me that my room doesn’t have water in the morning because apparently this is an issue they have in some of their rooms
The rooms are very very clean.
Stayed in May 2024
Reviewed: 18 May 2024
Mwiti
South AfricaEverything was fine until in the morning when we ran out of water before my partner goes to the shower. It then came back in cold drops. She could not bath properly because the shower had no water and the little water that was available was cold. The noise in the morning I don't know whether there truck's at the back or what.
It's clearly visibility
Stayed in April 2024
Reviewed: 18 May 2024
Kagiso
South AfricaGood
Stayed in May 2024
Reviewed: 17 May 2024
Ndlazi
South AfricaNone
The service is excellent. The place is clean and neat. Stuff is friendly ❤️🤗
Stayed in May 2024
Reviewed: 16 May 2024
Diego
South AfricaCleaning staff making a noise speaking loud in the morning while guests are a sleep, this is the only downfall.
The room had a working aircon, TV with different channels, great value for money.
Stayed in May 2024
Reviewed: 14 May 2024
Duduzile
South AfricaNothing I say nothing👌
Everything I mean Everything including staff❤️❤️❤️
Stayed in May 2024
Reviewed: 13 May 2024
Phewa
South AfricaThe Aircon was leaking. The Floor was wet
Everything
Stayed in May 2024
Reviewed: 13 May 2024
Douglas
South AfricaThere was nothing not to like Nice environment
Spacious rooms Excellent customer service Likeable place
Stayed in May 2024
Reviewed: 13 May 2024
Mthobisi
South AfricaNothing
I liked their mouth-watering meals from the restaurant, and the fact that they have both fridge and microwave.
Stayed in May 2024
Reviewed: 12 May 2024
Sebati
South AfricaDrinks prices at the restaurant
Everything about my room
Stayed in May 2024
Reviewed: 12 May 2024
Ndlovu
South AfricaMy room didn’t have an iron
I liked everything about bayside
Stayed in April 2024
Reviewed: 11 May 2024
Msibi
South AfricaThe other guest were making noise even after 23:00 pm
Everything
Stayed in May 2024
Reviewed: 8 May 2024
Maxwell
South AfricaSecurity response and helpful with everything including advicing about places to visit... N about safe cabs. The staff was friendly n helpful.
Stayed in May 2024
Reviewed: 7 May 2024
Msibi
South AfricaThe TV channels weren't broad, we would have liked to watch a movie after a busy day but could not.
The entire staff we met were very friendly. Rooms were clean and neat, thanks ladies. The security guards were complete gentlemen. Tasha and Mayanda are absolute Angels. And the manager/ owner, Reggie that jumped in when we had a slight problem. Thank you all ☺ Many Blessings.
Stayed in May 2024
Reviewed: 6 May 2024
Radebe
South AfricaNo safe for our valuables things
Easy location
Stayed in May 2024
Reviewed: 6 May 2024
Nthabiseng
South AfricaThe staff was super friendly and helpful from reception to security and housekeeping. We got there very early reception they gave us complimentary coffee while we wait for our room, room was ready before check in time,then got helped by security to go to our room. Housekeeping made sure our room was neat and clean this was our second stay we sure coming back.. Thank you guys for making our stay comfortable
Stayed in May 2024
Reviewed: 6 May 2024
Asande
South AfricaThe food was amazing 🤩
Stayed in May 2024
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