56 Maxwell Street, 3880 Empangeni, South Africa
#10 of 21 hotels in Empangeni
Guests' ChoiceBased on 1291 hotel reviews
7.2Cleanliness
8.0
Comfort
7.8
Location
7.4
Facilities
7.3
Staff
8.2
Value for money
7.7
Free WiFi
6.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 May 2024
Ziphiwo
South AfricaOld fridge
Hot water
Stayed in May 2024
Reviewed: 7 May 2024
Thabede
South AfricaThe wifi was not working and the room they gave us the TV was not playing🤦
Friendly staff
Stayed in May 2024
Reviewed: 11 April 2024
Ndwalane
South AfricaNothing much
The Rooms were so clean and the staff was friendly
Stayed in March 2024
Reviewed: 9 April 2024
Sibiya
South Africathe Dstv, didnt have promised channels.
its was clean, and the check in process was fast and hustle free.
Stayed in April 2024
Reviewed: 7 April 2024
Potsane
South AfricaI was woken up by the staff in the morning talking loudly in the passage, I think they were cleaning other rooms, that really made me upset...
Everything was fine, and the room was comfortable
Stayed in March 2024
Reviewed: 5 April 2024
Thalente
South AfricaStruggled to open the air-con
Room was neat, the guy at the reception was very friendly
Stayed in April 2024
Reviewed: 1 April 2024
Gumede
South AfricaNone
Location and bedding
Stayed in March 2024
Reviewed: 29 March 2024
Andile
South AfricaWiFi not working properly and the noise from the tavern
Everything
Stayed in March 2024
Reviewed: 27 March 2024
Emmanuel
South AfricaThe room was way smaller than advertised on the pictures
The bedding was good
Stayed in February 2024
Reviewed: 20 March 2024
Gugulentsha
South AfricaThe headboard was broken but very clean, the place needs a little New interior touch if possible I would have liked to get some tea or coffee sachets please
Room was very big and very clean, receptionist was very friendly, room had almost everything from a stove microwave a fridge and ac
Stayed in March 2024
Reviewed: 14 March 2024
Asande
South AfricaThe cleaner do job later Cleaner
This place looks great
Stayed in March 2024
Reviewed: 10 March 2024
Mongezi
South AfricaIf only you guys have a restaurant.
I liked everything, the only thing missing is a restaurant😇
Stayed in March 2024
Reviewed: 8 March 2024
Thokozani
South AfricaNothing
Everything
Stayed in March 2024
Reviewed: 22 February 2024
Vuyo
South AfricaThey must try to make sure that the room always available and thing like shower gel, lotion and staff of tea must always available in the room
Their service is very good
Stayed in February 2024
Reviewed: 21 February 2024
Mojapelo
South AfricaThe shower spills water into the room because it doesn't have a door
The price
Stayed in February 2024
Reviewed: 10 February 2024
Motau
Abkhazia, GeorgiaThe room was always wet on the floor because of leaks. Toile and shower
We were not given even tea there. We had to go and ask them. And only one person was able to drink tea.
Stayed in February 2024
Reviewed: 10 February 2024
Wandile
South AfricaThe location of the property is rather unusual
Property it well maintained. The fact that there was a Smart Tv was awesome, I could easily access my Netflix & Prime accounts
Stayed in February 2024
Reviewed: 5 February 2024
Sandile
South AfricaThere’s Nothing i didn’t like about the place
I liked everything about the place and I really enjoy the stay
Stayed in February 2024
Reviewed: 3 February 2024
Nqobile
South AfricaThat I requested an iron and it was not provided.
Stayed in January 2024
Reviewed: 27 January 2024
Nomatheku
South AfricaThere's no phone even if you want to contact the staff, you have to go down to the reception. There are no small towels like bathing towels. There is no air freshener These can make the place excellent n comfortable.
The staff was friendly, place clean n spacious.
Stayed in January 2024
Reviewed: 22 January 2024
Emmanuel
South AfricaLeakages
Warm and customer friendly service. I was treated with respect and professionalism
Stayed in December 2023
Reviewed: 21 January 2024
Mandisa
South AfricaThe fact that I had to leave the key so that they clean my room, they should have spare keys that will be used by room service to access the room and clean while I'm out of the room
There was no breakfast, but the customer service was very exceptional
Stayed in January 2024
Reviewed: 16 January 2024
Sibisi
South AfricaThe staff are friendly checked in on me every day during my stay and a huge improvement from my last stay🙂
Stayed in January 2024
Reviewed: 4 January 2024
Mngomezulu
South AfricaAs above
Not that much since I stayed one night but I was not happy about one lady that knocked at my door with force after extending my stay for an hour extra seemingly the receptionist did not notify the cleaning staff. The toilet seat was not properly cleaned also
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content