54 Lighthouse Road, 4320 Durban, South Africa
#9 of 87 hotels in Durban
Guests' ChoiceBased on 773 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
9.6
Facilities
8.7
Staff
9.3
Value for money
8.1
Free WiFi
8.8
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End of dialog contentReviewed: 4 May 2024
Dee
South AfricaThere was nothing not to like.
This is the best hotel I have ever stayed in! We received a glass of champagne at check in. It was our anniversary and the hotel sent us a platter of cake, and snacks and a bottle of champagne. So delicious! The hotel is beautifully appointed. Pool area fabulous, pool is heated. Loved the loungers by the pool, and the private access to the beach. Breakfast was great! The staff are well trained, friendly and competent.
Stayed in May 2024
Reviewed: 4 May 2024
Yashoda
South AfricaThe water was not hot in the bathroom throughout our stay. The TV was problematic at best and the room was smaller than expected from the price and photos.
Exceptional ocean views and amazing staff! Simphiwe, Sbu and Laurence made the stay memorable ✨️
Stayed in April 2024
Reviewed: 2 May 2024
Daniel
CanadaSlow draining shower
Stayed in May 2024
Reviewed: 1 May 2024
Alex
South AfricaFood was 5 star
Location
Stayed in April 2024
Reviewed: 1 May 2024
Van
South AfricaInfo re hotel restaurant for the evening / fine dining restaurant option not that pertinent - no prior notification on dress code. Maitre d was a little derogatory around this point.
Always a lovely, tranquil stay
Stayed in April 2024
Reviewed: 30 April 2024
Portia
South AfricaMaybe if they can explain prices for out of menu choices better
Fantastic hospitality , the hosts and staff were very friendly . The room was amazing and they made our occasion Very special with generous champagne, balloons and cake
Stayed in April 2024
Reviewed: 30 April 2024
Brenda
South AfricaFound the Sugar Club dinner menu excessively expensive.
Service was excellent and the suite very comfortable. Location was good and the views superb. Breakfast was plentiful and well prepared.
Stayed in April 2024
Reviewed: 30 April 2024
Patience
South AfricaBreakfast
Homey and tranquility not too crowded loved it
Stayed in April 2024
Reviewed: 27 April 2024
Mkhize
South AfricaEverything was perfect
Stayed in April 2024
Reviewed: 25 April 2024
Mtisi
ZimbabweNothing
It was superb
Stayed in April 2024
Reviewed: 25 April 2024
Paul
South AfricaRun down ….needs refurbishing
Great location
Stayed in April 2024
Reviewed: 24 April 2024
David
United KingdomThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 24 April 2024
Anne
South AfricaThe television quality in the room left a lot of room for improvement
The service, staff and people were extremely helpful and friendly The breakfast and ambience felt very luxurious
Stayed in April 2024
Reviewed: 22 April 2024
Graeme
South AfricaRooms are small
Classic old hotel style
Stayed in April 2024
Reviewed: 19 April 2024
Graham
South AfricaI did the booking on Booking.com yet the booking was under my colleagues name. I thought the shower in the suite was to small and cramped.m water pressure to low as well.
Staff was friendly. NService at breakfast got off to a slow start until i got coffee after quite a wait then improved.
Stayed in April 2024
Reviewed: 18 April 2024
Audrey
United KingdomAircon was hopeless
All food was excellent. Staff were delightful.
Stayed in March 2024
Reviewed: 8 April 2024
Harold
South AfricaNothing
Breakfast was excellent
Stayed in April 2024
Reviewed: 6 April 2024
Keith
Saudi ArabiaAll was perfect, enjoyed every moment.
The location was perfect , right on the coast line. Super friendly staff and very helpful.
Stayed in April 2024
Reviewed: 6 April 2024
Darrian
United Arab EmiratesThe Spa
Stayed in April 2024
Reviewed: 2 April 2024
Lwana
South AfricaNothing!
Lovely impressive hotel. Will definitely revisit with my daughter when fell in love with the heated pool!!
Stayed in April 2024
Reviewed: 31 March 2024
Pat
South AfricaNothing
The reception, the porter, car park, the food and service was exceptional. The happy hour was exceptional and worth every moment It was my birthday on the 28th, I was overwhelmed by the room preparation, the balloons, the cake , the bubble my word, out of this world 🌎. The only sleep was the invoice when we checked out. We were billed wrongly, but the last quickly sorted it out. A must come back definitely. Thanks to the whole Team You made our stay memorable. Keep it up!!!
Stayed in March 2024
Reviewed: 28 March 2024
Bianca
South AfricaI booked a twin room (two single beds). When i checked in, there was only 1 double bed. Also i was quite disappointed that my room did not have a bath and only a shower. The patio was very small and the rain water didn't drain properly from it. Upon checking out, i was not asked if i had a good stay and if i was happy with everything, so did not have an opportunity to provide this feedback.
Staff are super friendly. The view is incredible and so is the heated pool! Hotel is close to the promenade and the pier. Shops and restaurants are within walking distance.
Stayed in March 2024
Reviewed: 27 March 2024
Rachel
DenmarkEverything was exceptional! Will be back for sure!
Stayed in March 2024
Reviewed: 24 March 2024
Rachel
DenmarkStaff are amazing, great location, food at the hotels many restaurants is also very good. Breakfast exceptional.
Stayed in March 2024
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