Shower was dirty

Good

Stayed in April 2024

It was all good...the continental breakfast could be a bit bigger but it was tasty nonetheless.

It didn't feel like I was in Johannesburg and had a feel of being somewhere in the bushvelt which was lovely...

Stayed in March 2024

There were no tissues and no option of water variation in room.

Quiet, lovely friendly staff

Stayed in March 2024

Whilst the housekeeping arnt quite as sharp as the rest of the place.

An oasis Utterly stunning grounds very comfortable beds and showers with lovely outlook.The place is only for those who appreciate nature, especially watching peacocks, some with their young and variety of bird life which are fed every day. This brings with it the beautiful noises of nature.. for those who may sleep badly,its possibly good to bring ear plugs as the place is not to b missed. The food. Well,I seriously cannot tell you how good this is.The chefs are truly skilled.The ox tail.especially is amazing.They are very flexible as it's a small establishment and one truly gets personal service. The managers, and staff are very professional and it's good to see the owner fully involved in her hotel.The staff are a true team and its obvious people take pride on their jobs ..their loyalty really shows. Even the garden staff work really hard. Check in and out is easy too. The Spa, just a few steps from whatever room you stay in is lovely too. I could go on praising the place but the fact that I stay there every year,as a very discerning person wirh high standards is testament enough.

Stayed in December 2023

Too close to the main road. You can hear cars speeding past

They have very beautiful gardens! That was my favourite thing.

Stayed in March 2024

Nothing to mention

lovely breakfast area and good breakfast gardens are beautiful

Stayed in January 2024

The hotel staff were very friendly and helpful. The restaurant was clean and meals were fantastic. All facilities were outstanding.

Stayed in December 2023

no fridge

Stayed in December 2023

Cats

Central location

Stayed in October 2023

The peacocks are very noisy at night and disturbing the peace. My wife and I are light sleeper. So we couldn't sleep well. A big irritation and a negative .

The gardens are breathtaking and relaxing

Stayed in October 2023

Rooms close together but not too much of an issue

Great staff

Stayed in October 2023

No pork sausages at breakfast as I don't like beef or chicken...no issue really as the choice for breakfast is perfect .Its hard to find anything else that I didn't like

The rooms are very comfortable.Quality beds and facilities.Air con,TV etc. The food is great and they have a good quality breakfast.. The place is small enough for one to have personal treatment. Mike Bernard and the reception" jack of all trades lady," her name starting with an L( sorry) require particular mention from me. I usually don't like it when people talk about the staff as it doesn't tell one much about the facilities etc. I do think that they really excel in both professionalism and service in just doing the job wirh no fuss when needed.!! I am always a bit of a demanding traveller,expecting the highest standards as I travel a lot on a small budget, and on arrival I usually want fresh milk extra hangers soft pillows etc.These needs are met promptly and with a smile and I could mention many examples where I feel they are really good at their jobs.Competent and happy people. The gardens of course are utterly spectacular. Many reviews focus on this and it really is true .I so enjoyed watching the adolescent peacocks practising strutting their stuff. ( I did worry though about one peacock being bullied and not getting enough food now that there are considerably more males this year.I myst addume they love these majestic birds and rhat someone is monitoring them closely) ) Nice pool wirh tables and chairs surrounding and the garden staff work so hard .I watched them everyday to do the cleaning taking such care to leave the gardens and patios looking as wonderful as it is. The Spa, on sight is small which I also like and if you have mobility problems,it's easy to get around through the series of paths to and from the pool,dining room spa etc. They are also very flexible and accommodating . .....I love this place and return from England to stay here a few times already.

Stayed in October 2023

Nothing. Liked it all.

The rooms are spacious and comfortable. The staff are so friendly and will do everything to make your stay as comfortable and memorable as possible.

Stayed in July 2023

Privacy that the place offers.

Stayed in May 2023

nothing really.

The rooms are spacious and the beds are very comfortable. I also love the fact that I could access the garden from my front porch.

Stayed in January 2023

You're not allowed to have or bring your own drinks to the facilities and that the rooms didn't have a mini bar fridge

The food was absolutely incredible. If this place had its own restaurant I would 100%, without a doubt be their number 1 customer. The staff is warm, friendly, attentive and very hospitable. If you are in need of some quaintly down time to escape life's busyness- Black Eagle Hotel & Spa is a place I would recommend

Stayed in October 2022

Didn't eat the breakfast. Was worth the price paid, and rooms were nice and warm. Very Clean

Stayed in May 2022

In busy area with a bit of noise

clean with exceptional staff that catered for all our needs

Stayed in May 2022

Very nice hotel with beautiful park. Friendly people at the reception and bar.

Stayed in May 2022

The bar tender, told me he's doing me a favor when I asked for a glass of water.

I loved everything,, although my room, 107 had stains on the carpet.

Stayed in April 2022

The place is next to a very busy road and the noise for the cars was too much

Very friendly staff and passionate about their work

Stayed in April 2022

Nothing

Very friendly staff, great rooms and peaceful gardens.

Stayed in March 2022

The yard and pool not clean. On a hot day, you can’t even take a swim because of the dirt in and around the pool.

it’s very beautiful and cozy, the food is amazing.

Stayed in February 2022

Serenity of the place. The staff was super friendly and very helpful. The food was divine and exquisite!!! The spa treatments were great too.

Stayed in February 2022