100 Allen Street, 2940 Newcastle, South Africa
#5 of 9 hotels in Newcastle
Guests' ChoiceBased on 177 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.8
Facilities
8.4
Staff
8.6
Value for money
8.2
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End of dialog contentReviewed: 25 April 2024
Sakhile
South AfricaNothing
Everything
Stayed in April 2024
Reviewed: 22 April 2024
Carrie
South AfricaThe armchair in the room had a burnt cushion and needed reupholstering. I felt the carpets were grubby and not fresh. Love the white sheets and white towels. A wonderful hallmark. Rooms maybe need airing. A lovely view, with good quality, and very comfortable. Thank you
Stayed in April 2024
Reviewed: 22 April 2024
Melenie
South AfricaNo complaints
Buffet,comfort of the room I booked
Stayed in April 2024
Reviewed: 17 April 2024
Xolile
South AfricaNo room service
Balcony
Stayed in March 2024
Reviewed: 16 April 2024
Judith
South AfricaGet a new shef
Not reddy in time The food was not on standard
Stayed in April 2024
Reviewed: 14 April 2024
Nomsa
South AfricaThe waiters take too long to clear the tables, especially dinner time.
Breakfast was lovely, I liked the options. The food was prepared with love
Stayed in March 2024
Reviewed: 7 April 2024
Kholofelo
South AfricaI cannot fault it at all however the breakfast offering can be improved
It was easy to navigate to the hotel and also the breakfast included its a bonus
Stayed in April 2024
Reviewed: 2 April 2024
Nhlayisi
South AfricaSmelly carpets
Quite atmosphere
Stayed in March 2024
Reviewed: 1 April 2024
Mandla
South Africasauna was not working
everything
Stayed in March 2024
Reviewed: 28 March 2024
Aurah
South AfricaThere's no microwave and the fridge has not produce ice and it's not freezing
It was good
Stayed in March 2024
Reviewed: 25 March 2024
Snenhlanhla
South AfricaBreakfast didn't accommodate our needs
Breakfast was not good, food was dry with the same menu everyday even desert I think there should a variety to choose from maybe 2/3. With the breakfast my husband does eat beef so we had an issue cause chicken was not there, Hotel should accommodate everyone when its comes to food
Stayed in March 2024
Reviewed: 24 March 2024
Andile
South AfricaThe views, the room was clean and spacious, the breakfast was good
Stayed in March 2024
Reviewed: 14 March 2024
Sandile
South AfricaApproach from security guard while i was having a chat with a friend who dropped me off at the premises
Room was clean and loved the food. Reception service was great
Stayed in March 2024
Reviewed: 11 March 2024
Petersen
South AfricaThe breakfast was not worth it. Lacked variety and very bland.
Stayed in January 2024
Reviewed: 4 March 2024
Nirasha
South AfricaThe casino could not provide a card to play the slot machines.
The location was good. Everything was clean.
Stayed in March 2024
Reviewed: 4 March 2024
Hlengiwe
South AfricaNothing
Breakfast was great. Staff friendly
Stayed in March 2024
Reviewed: 20 February 2024
Bidvest
South Africathe place and the stay
Stayed in February 2024
Reviewed: 19 February 2024
Tukim15
South AfricaI hated the fact that the was one charging spot in the suite room yet my first visit in this hotel I booked in a small room and it had 2/3 charging plugs but the bigger and expensive room only 1 spot for charging and no twin plugs in the room.
Everything besides the fact that the was one charging spot in the room.
Stayed in February 2024
Reviewed: 29 January 2024
Thomas
South AfricaFridge did not have drinking water
Location, good breakfast
Stayed in January 2024
Reviewed: 28 January 2024
Naidoo
South AfricaBreakfast was not good at all. The facilities need an upgrade. Prep time takes too long (for eggs) and toast! Need more staff dedicated to assisting guests.
Room was comfortable, neat and great. Staff were great. Lovely hotel overall.
Stayed in January 2024
Reviewed: 20 January 2024
Torben
DenmarkBreakfast could be better
Good value for money, staff was was very helpful.
Stayed in January 2024
Reviewed: 31 December 2023
Tanya
South AfricaThe pillows are extremely soft and not comfortable at all
I enjoyed the overnight stay over
Stayed in December 2023
Reviewed: 23 December 2023
Bonisiwe
South AfricaThe only part that did not intrigue me was buffet dinner. It was not nice at all. Also my son who is 15 yrs wanted to use the play area for teenagers between the ages of 13 yrs & 19 yes could not access it & was told that the boss/ manager is not available. It only opens when the place is almost fully booked.
Stayed in December 2023
Reviewed: 26 November 2023
Nomthandazo
South AfricaThe service from Diamond Lounge
My mom was comfortable and it was easier for her to find her way around the hot
Stayed in October 2023
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