Plot 37, Waterglen, 2999 Rustenburg, South Africa
#12 of 19 hotels in Rustenburg
Guests' ChoiceBased on 1156 hotel reviews
7.4Cleanliness
8.1
Comfort
7.9
Location
8.1
Facilities
7.6
Staff
8.7
Value for money
7.7
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 December 2023
Thato
South AfricaThe taps were problematic, couldn’t shower properly, the water was either too hot or too cold and because the tap was faulty.
The location was great
Stayed in December 2023
Reviewed: 19 December 2023
Vignesha
South AfricaDelays in check in even after 2pm.
Reception
Stayed in December 2023
Reviewed: 19 December 2023
Dunisani
South AfricaBreakfast was very simple and bland. Better quality fruit juice and more variety would make all the difference. The fruit salad was essentially watermelon and grapes. Parking: we drove around in circles looking for minutes looking for our parking spot. Unnecessary anxiety that could be solved by better signage.
Stayed in December 2023
Reviewed: 16 December 2023
Zanele
South AfricaCan there be medication in the hotel, it can be the same as those found at the petrol station; I had to checkout earlier than expected because I fell sick with ulcers and no go to medical assistance on sight
My hotel room was in a very private secluded spot 10/10. Loved the view from our window; and not forgetting to mention the private pool 😍🤌🏾
Stayed in December 2023
Reviewed: 14 December 2023
Karen
South AfricaThe breakfast was not so good, it was buffet option throughout our stay and would have preferred if we could choose from the menu so we can have variety of food.
There was a lot of places to relax and pools so it was not too cramped with people. Service was very good and they were very friendly
Stayed in December 2023
Reviewed: 11 December 2023
Mamoroko
South AfricaRoom service didn't replace our towels,we had to call,when they did come they locked the door with our roomkey inside,it took an hour for staff to come and unlock the door,which was not nice because we wanted to rest
I loved the serenity of the place,the room was quiet nice and private
Stayed in December 2023
Reviewed: 8 December 2023
Makobo
South AfricaRoom was not ready when I checked in at 2pm. The size of the rooms were not the same even though I paid same price for the rooms
The breakfast was ok, needs improvement.
Stayed in December 2023
Reviewed: 7 December 2023
Makowa
South AfricaRooms are far from facilities and difficult to find your room. No directions
Rooms clean
Stayed in November 2023
Reviewed: 5 December 2023
Thapelo
South AfricaFirstly the monkeys were too much,from grabbing our food to reducing us to our rooms,. Secondly we were told that there is a day visit fee but people were entering freely without paying such. Thirdly we were told that sheets are only changed if your stay is for 3days or more or if they seem dirty, which was a bit unhygienic. Lastly we booked in advanced and paid in advance but when we got there, they were out of family rooms.
I honestly like the serenity, the environment and the pools.
Stayed in December 2023
Reviewed: 2 December 2023
Galaletsang
South AfricaThe bed in the room I booked has seen better days.was very uncomfortable.
Location was amazing. Very calm and peaceful Just want is needed to get away from the craziness of the city life
Stayed in December 2023
Reviewed: 30 November 2023
Massi
South AfricaThe kitchen staff took their time to make our order.. They kept getting it wrong.Or had trouble getting change.
Peaceful environment.
Stayed in November 2023
Reviewed: 29 November 2023
Bernard
BotswanaU cn improve on the tv chanels..only 3 channels were clear. Add more animals there..
I liked the location and the receiption service was fantastic
Stayed in November 2023
Reviewed: 28 November 2023
Portia
South AfricaThe hotel is located at a perfect area of Rustenburg and makes moving around easier. It is clean has friendly staff and comfortable beds.
Stayed in November 2023
Reviewed: 25 November 2023
Mhlongo
South AfricaNot many activities
Staff members
Stayed in November 2023
Reviewed: 20 November 2023
Kedibone
South AfricaWell …it was a room for 2 , but there was only one towel which was a bit small and no shower caps.. so struggled a bit there
It is very nice when you are looking for a peaceful place with a more nature like setup.The staff is also friendly and welcoming. It was my second stay there and wouldn’t mind going again😀
Stayed in November 2023
Reviewed: 20 November 2023
Deborah
South AfricaThere were tenants making noise till the early hours of the morning and commotion in the next room with police showing up. Made things a little uneasy.
The place is very tranquil. I also took a swim in the pool, which is very clean and refreshing. It was great seeing some animals roaming around the yard. There is a lot of development in the location compared to when I first came—well done on that and the new blue buildings!
Stayed in November 2023
Reviewed: 16 November 2023
Mdlulwa
South AfricaNo comments
No comments
Stayed in November 2023
Reviewed: 16 November 2023
Nicodemus
South AfricaThe monkeys
Stayed in November 2023
Reviewed: 13 November 2023
Farai
South AfricaThe air conditioner in room 112 was not functioning at all kept on switching it on but nothing was happening,and the tv's set up isnt viable with the way the bed is situated...as in when one is in bed you cannot see clearly the tv only shadows it need one to stand up to watch it.
Clean facilities... bedding,bathroom and all.
Stayed in November 2023
Reviewed: 13 November 2023
Palesa
South AfricaWe had no water. If we had water there was no hot water.. The flooring was loud to walk on. Some TV channels wasn't so visible
The view was beautiful. Peaceful
Stayed in November 2023
Reviewed: 12 November 2023
Lethu
South AfricaThere was time whereby our room was out of water.
It was nice
Stayed in November 2023
Reviewed: 6 November 2023
Lesego
South AfricaThe food was very nice. Their breakfast is the best. Room was clean. The place is quite and peaceful.would definitely go back
Stayed in November 2023
Reviewed: 5 November 2023
Tebogo
South AfricaThe monkeys at the pool side made it uncomfortable for us to enjoy our braai and food. But nonetheless one of the staff members Fani assisted.
Great accommodation. Great food. Friendly and helpful staff. The manager Harry was welcoming. Will be back again
Stayed in November 2023
Reviewed: 24 October 2023
Busisiwe
South AfricaBreakfast was good, area is kid friendly as the children enjoyed the stay
Stayed in September 2023
Reviewed: 23 October 2023
Nomfundo
South Africarequested a sleeper couch for my lil one i couldn't be assisted.
beautiful place and friendly kitchen staff or staff at restaurant were awesome and kind
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content