Plot 37, Waterglen, 2999 Rustenburg, South Africa
#12 of 19 hotels in Rustenburg
Guests' ChoiceBased on 1155 hotel reviews
7.4Cleanliness
8.1
Comfort
7.9
Location
8.1
Facilities
7.6
Staff
8.7
Value for money
7.7
Free WiFi
7.1
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End of dialog contentReviewed: 18 May 2024
Siyakatshana
South AfricaOn check in, the receptionist gave us a key to a room that was already occupied. That was not only uncomfortable but embarrassing for both parties.
The place is centrally located and generally everything was good.
Stayed in May 2024
Reviewed: 16 May 2024
Calvin
South AfricaTelephone network is still a struggle that side ..poor coverage
Good service by the receptionists
Stayed in May 2024
Reviewed: 11 May 2024
Lethu
South Africait was was cold at night and we didn't get blankets.
the restaurant staff and food was perfect. Big up to the restaurant manager Enoch he's a God sent. He does his job soooo well. Thank you Enoch.
Stayed in April 2024
Reviewed: 2 May 2024
Letlhogonolo
South AfricaThe house keeping service was not nice at all .. very bad .. they did not bring us tea replenishments and change our towels
I liked the peacefulness of the environment and the environment itself.
Stayed in May 2024
Reviewed: 30 April 2024
Di-andi
South AfricaWe only received one towel. The shower nozzle is fitted way to low. We had to kneel to wash our hair properly. The rooms definitely need an upgrade. Our aircon was broken, the curtains did not fit the railings. Limited TV channels. Our window overlooked the hotel's garden disposal area and washing lines. The staff came to clean our room super early, even if checkout was only at 10:00. It felt like we were being kicked out.
Very nice restaurant on premises. The restaurant staff went out of their way to accommodate us. Bed was clean and comfortable. Pool area at the "cottages" were nice and clean.
Stayed in April 2024
Reviewed: 30 April 2024
Motshwane
South AfricaI didn’t like anything……it’s just that I don’t like the fact that they don’t change sheet the following day . Also we want to serve ourselves at the breakfast.
Good locations with nice views and lots of pools . Superior room is nice and it doesn’t have privacy when using the bathroom . Tasty breakfast
Stayed in April 2024
Reviewed: 29 April 2024
Solly
South AfricaPrivacy for toilet, atleast we should have a prolerly closed door and also OVHD Im not satisfied with it atleast lets have a proper decoder with watchable channels
Their food and breakfast was good, im just keen for them to improve in chips part
Stayed in April 2024
Reviewed: 28 April 2024
Nthaga
BotswanaUnfortunately we ordered dinner that took to long to be served. WiFi was very poor in our room, had to resort to mobile data to communicate with family. Improve TV viewing, Supersport channels needed.
It's a good place to visit, spent 2 nights and our nights were peaceful as we just needed quite time to relax. The room was clean & bathing space fine, the water was excellent. I would recommend the place and would come back on summer days.
Stayed in April 2024
Reviewed: 23 April 2024
Chantelle
South AfricaWe booked for a family of 4. We arrived very late, due to travelling. There was only 2 towels for 4 people. Also, there was 3 mugs,3 glasses,etc for a family room booked for 4. The bathroon window opens into what seems to be a laundry/communinal employee room. The noise was unberable in the bathroom and bedroom closest to the area, we stayed in 116. This started just before 7. To top it off, later a Departmental Head arrived to address the employees, I could hear every word of the exchange-information that a guest should not be privvy to know. I mentioned that we were there for a funeral and to wake up to this loud exchange was not pleasant. We just needed some peace and quiet.
The ladies at reception was excellent. Very helpful and went the extra mile. The rooms were clean. The overall property was beautiful.
Stayed in April 2024
Reviewed: 22 April 2024
Boipelo
South AfricaMy shower got cold while I was washing.
Seclusion. The food.
Stayed in April 2024
Reviewed: 16 April 2024
Portia
South Africathe bulbs are flickering
breakfast was perfect, service brilliant.
Stayed in April 2024
Reviewed: 11 April 2024
Analicia
South AfricaN/a
The place was serene and quiet. Absolutely stunning. The staff was friendly and very quick to assist.
Stayed in April 2024
Reviewed: 11 April 2024
Boipelo
South AfricaThe fittings. But they are not bad. But the doors jam.
The green areas. The pool. It’s secluded
Stayed in March 2024
Reviewed: 11 April 2024
Nkosinathi
South AfricaWish the rooms had baths
Cleanliness
Stayed in March 2024
Reviewed: 9 April 2024
Molefe
South AfricaI was disappointed by the tv at our room.It was too small and the channels were boring.
The breakfast was fantastic ,the staff was very friendly and I loved their services.
Stayed in April 2024
Reviewed: 9 April 2024
Lebogang
South AfricaOutside the room was not kept clean. I had to ask for the staff to clean but again due to the trees amd the aircon water outlet, it keeps getting dirty equally fast. And then the many monkeys that took the joy out of my trip. Had a confrontation with them on the first day amd that made my partner not to want to go to the pool area or sit outside to get the morning or sunset feel.
Everything was great from location to facility and to the room. Very welcoming staff and the kitchen was on point. The food was really nice, from breakfast to dinner. The bar tender also did our stay great justice.
Stayed in March 2024
Reviewed: 8 April 2024
Lekgomethe
BotswanaI did not have breakfast, but the dinner was excellent.
Stayed in March 2024
Reviewed: 5 April 2024
Elizabeth
South AfricaThe surroundings of the hotel, the pools, the picnic area and the garden was superb. There were a lot of places where we could take nice pictures. The security officers at the gate were nice and did not give us any problem.
We did not eat breakfast at the hotel, therefore I will not comment on it. The stay was well. We were not restricted to the arrival time back to the hotel after we went out, although we did not arrive very late in the night after our adventures.
Stayed in April 2024
Reviewed: 2 April 2024
Olga
South Africadid not provide enough towels
Location and breakfast
Stayed in April 2024
Reviewed: 2 April 2024
Lifa
South AfricaAnts they need to do something about the ants
The restaurant and the three different pools
Stayed in April 2024
Reviewed: 1 April 2024
Jonathan
South AfricaThe insect and flies were all over the food.
The room The pools The nature
Stayed in March 2024
Reviewed: 1 April 2024
Mashudu
South AfricaThe small patio outside the room was not clean sometimes. We couldn't really sit there. The other areas around the facilities are also not cleaned but they are so beautiful. It could be nice if the breakfast could vary, not the same thing for 3 days. Our shower door couldn't close properly, and the water takes long to drain while showering.
The staff was very friendly and helpful as they suggested activities for us which we absolutely loved. I loved the room we had. The bed was big and comfortable, and the pillows were big. They could improve on the maintenance of the entire garden and facilities as they have beautiful facilities and a garden that just need a little more love
Stayed in March 2024
Reviewed: 1 April 2024
Moses
South AfricaThe hot water during showering. Going warm and cold from time to time
Wifi and staff
Stayed in March 2024
Reviewed: 28 March 2024
Betheenia
South AfricaOnly issue i had was upon checking in other than that everything was perfect . Barry, Tenaka, Ettiene and our allocated cleaner rocked
I must say i enjoyed our allocated room, it was private . loved the menu and the pricing - 4 stars for the chef the natural beauty of the place. every morning you were greeted with monkeys or a peacock The upkeep of the place was another 4 stars
Stayed in January 2024
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