11 Hamlet Road Guesthouse, 8301 Kimberley, South Africa
#7 of 49 B&Bs and Inns in Kimberley
Guests' ChoiceBased on 454 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
9.1
Facilities
9.0
Staff
9.3
Value for money
9.3
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 May 2024
Ramongai
Abkhazia, GeorgiaThe fact that there were no breakfast available, and the price of the room online changed when we got there
The comfortable place and peace the location was great
Stayed in May 2024
Reviewed: 19 May 2024
Bonang
South AfricaNothing the place you very clearly and beautiful
I didn’t do want breakfast
Stayed in May 2024
Reviewed: 17 May 2024
Pinky
South AfricaShower water pressure was low
*Clean fresh rooms . *The location is accessible
Stayed in May 2024
Reviewed: 13 May 2024
Lenkganang
South AfricaAbsolutely nothing
Clean and quiet place
Stayed in May 2024
Reviewed: 1 May 2024
Ramdane
United StatesOther guests were very loud when leaving very early morning
The staff was very friendly and helpful. The room was spacious, confortable, and very clean.
Stayed in April 2024
Reviewed: 28 April 2024
Eugene
South AfricaBooking.com failed us by saying there is space for us only to find out, the place was already full. I like the fact that they made an alternative where we can rest.
Stayed in April 2024
Reviewed: 27 March 2024
Madelein
South AfricaNothing
The room was easy accessible, very clean and neat
Stayed in March 2024
Reviewed: 14 March 2024
Gaobonengwe
Abkhazia, GeorgiaCan just add plates and microwave to guests' rooms and body wash. Some of us didn't have
Room is very big and spacious ,and the bed very comfortable
Stayed in March 2024
Reviewed: 11 March 2024
Mhlanga
South AfricaI liked everything
I liked everything the staff was very useful
Stayed in March 2024
Reviewed: 6 March 2024
Mosiame
South AfricaThe place was very clean,, The host very friendly,,
Stayed in March 2024
Reviewed: 4 March 2024
Akhona
South AfricaClean and comfortable room.
Stayed in March 2024
Reviewed: 31 January 2024
Vuyolwethu
South AfricaThe host is so friendly and goes out of her way to make your stay memorable I felt at home and I ended up extending my stay
The wifi was a bit slow
Stayed in January 2024
Reviewed: 31 January 2024
Olebogeng
South AfricaWhen load shedding hits, the water gets cut off. No shade for parking my car. The handle on the bathroom window was broken so I struggled to close the it.
I liked the room, it was very spacious and beautiful. The entire property was very neat. The staff was friendly. I enjoyed the smart TV. Overall my stay was comfortable.
Stayed in January 2024
Reviewed: 30 January 2024
Karabo
South AfricaNothing
Everything was excellent, friendly staff
Stayed in January 2024
Reviewed: 13 January 2024
Jordy
NetherlandsGreat value for the price. Theres a nice common area which I did not expect.
Stayed in January 2024
Reviewed: 12 January 2024
Vic
South AfricaNever saw anything I don't like
Hospitality at it's best. Greatest hosts I've met so far
Stayed in January 2024
Reviewed: 10 January 2024
Dithakong
South AfricaThe property was beautiful and I loved everything about it. It was clean and I felt right at home
Stayed in January 2024
Reviewed: 9 January 2024
Andre
South AfricaThe room was spacious, and checking was easy.
Stayed in January 2024
Reviewed: 6 January 2024
Khudu
South AfricaNothing specific - it was just one day but I enjoyed everything
The location itself from town, easy access to mall, the ambiance was perfect and no invasion of my privacy.
Stayed in December 2023
Reviewed: 4 January 2024
Lesley
South AfricaWhat’s there not to like?
The lady whom I met when I got there was very accommodative and friendly. I noticed that she was welcoming when she made me feel at home before I could even pay for the accommodation.
Stayed in December 2023
Reviewed: 30 December 2023
Waheeda
South AfricaThere was nothing I didn't like.
Very warm welcome. Room was very neat and clean. Very spacious. Very cheap rate!
Stayed in December 2023
Reviewed: 29 December 2023
Zan-mari
South AfricaNothing
Very clean and neat. Michelle was extremely friendly and welcoming.
Stayed in December 2023
Reviewed: 25 December 2023
Dean
South AfricaThe air-conditioning didn't cool the room down. Don't think it's the correct size for the room. The water which they thankfully had could do with a filter as the water was dirty but not the accommodations fault really. The bed was a bit hard like sleeping on the floor.
Place was clean and staff was great and helpful
Stayed in December 2023
Reviewed: 24 December 2023
Claassen
South AfricaNothing
Location and comfortable bed
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content