Lack of attention to details. I ordered specific breakfast on 2 occasions but got different orders. Although, on the first night i clearly explained my dietary preferences to the Chef. Other than that, the dinners were exceptional. Further, for some reason, they kept on harassing me to make payment to the lodge although the reservation was made through booking.com and confirmation of payment was shown to management!

Beautifully furnished and clean room.

Stayed in April 2023

There really isn't anything I think they could improve on.

Everyone working at Jabulani goes above and beyond for their guests. Due to the limited number of rooms, each guest receives personalized attention from dedicated staff. Within a few hours, you're on a first name basis with everybody working to make your stay as comfortable and enjoyable as possible, since its only 3 or 4 people that are dedicated to you during your stay. The game drives were so much fun, and our guide Joan was exceptional. He immediately built a rapport within minutes of him picking us up at the airport. Not only is he a fantastic tracker, but he has a level of charisma and personality that really made our drives entertaining. The food was probably the biggest positive surprise for us, as Jabulani's chef Henlu provided an exceptional culinary experience. Each meal was different and delicious, not to mention very generous. We ate until we felt like we would burst, and then tried to keep eating because the food was so good. Do not skip out on his snack platters! The wine selection was also quite good, with a very broad inventory of local producers. Other members of the service staff (Shadrick, Chantel) and management provided personalized service that really made our stay feel special. The rooms were beautifully appointed, and we really enjoyed the outdoor plunge pool. Every aspect of our stay exceeded our expectations, and we will certainly look to come back to Jabulani the next time we are in South Africa.

Stayed in February 2023

Bed was a bit hard but that’s really just personal preference and noticed most South African hotels are on the ‘hard’ side. This isnt really any complaint

Where do I start… most incredible place I’ve ever stayed at. The staff was INCREDIBLE. We had the best Ranger (Ryan) ever, so full of energy and made our experience one never to forget. The Chef (Henlu) was the nicest guy you could ask for, our butler (Obert) also one to make us smile at every turn and would get every single detail perfect without flaw! We had the best time ever and couldn’t have wished for a better way to finish an amazing Honeymoon. Thank you so much

Stayed in January 2023

Nothing - it was one of the most memorable experiences of my life

Once in a lifetime truly amazing experience! Every single detail was truly perfect, the highlights were of course the amazing safari, the exceptional staff and superbly delicious food. It was really a 5 star experience with every aspect of the trip fully included and at the highest level. Ryan our game driver was the best - he went out of his way at every moment to make sure we had the most enjoyable experience and it wouldn't have been the same without him. He had great finds of animals and was a wealth of information - we saw the big 5 in our first day! He is funny with a great personality that made the experience even better than I could imagine. Chef Alex - The food was exceptional, we couldn't miss a meal and always looked forward to what he created. The best food I have ever had at an hotel or all-inclusive experience. He was able to customize any meals for my partner who is vegetarian with ease. Songs (our butler) - Really took care of us and made each dinning experience even better, with his kindness and great personality. His wine recommendations were always spot on. Also to mention the heated pool was a major bonus - with so much time spent going on game drives I am sad to say we only got to use it once. The price did seem expensive when booking - but when you consider how many game drives we got to do, the exceptional meals we had and the amazing service it was really worth every penny.

Stayed in December 2022

nothing

meals, vibes, rooms/suites, game reserve

Stayed in December 2022

I loved everything. I only wish that there were more interactions with the elephants, such as walking alongside them during their daily excursions into the bush. That would be heaven!

Jabulani Safari is a once in a lifetime+ experience. If you love African elephants, it is one of the best places to be able to experience them simultaneously with staying at an exclusive luxury safari property.

Stayed in October 2022

perfect!

Everything is great! The room is comfortable, the chef cooks delicious food, and the animals live in harmony. The guide is very enthusiastic and professional! A very perfect experience!

Stayed in July 2022

Jabulani Safari is a place where incompetent management are staffed. This property should not be a Relais & Chateaux property as it fails to meet basic needs and expectations. We came here to celebrate our honeymoon and they completely forgot. On the day of our arrival we had a random travel reviewer join us in our game drive during our honeymoon. Our ranger was inexperienced and took us on the same exact drives during our stay. Game drives were uneventful, repetitive and lacking excitement. No uniqueness in our game drives. Animals are not able to roam freely between Kruger national park and the greater area. Jabulani Safari is located in an area where animals are fenced in and can not roam to other reserves and the greater Kruger area. We stayed at another luxury property, Pondoro Game Lodge which truly exceeded our expectations and delivered the fundamental values of what a Relais & Chateaux property should entail. Unfortunately, Pondoro is not a R&C property. The staff at Pondoro were exquisite, friendly and were happy to be working there. Whereas the staff at Jabulani were clearly segregated between the races and did not seem happy to be working for such property. However, the true icing on the cake was Barbara, who not only forgot to tell the lodge it was our honeymoon, but she also lacked any competency in technology. We paid in full prior to our arrival and she couldn’t locate it and tried to charge us again. She continuously harassed us to submit another payment via a secure payment link. I did not feel comfortable inputting my cc information to run my card for a second payment when it was already paid in full and charged to my bank. She couldn’t understand the difference between a secure payment link and a confirmation link. Thankfully we contacted the third party Booking and they confirmed that we had paid in full. She did not care to locate the payment but could only “advise” us to run our card again.

Property was nice but compared to Pondoro, Jabulani was meh. Food was excellent. Meeting the rehabilitated elephants was great.

Stayed in April 2023

Everything

Stayed in May 2022

There are no comments available for this review

Stayed in June 2023

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Stayed in January 2023

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Stayed in November 2022

There are no comments available for this review

Stayed in April 2023