101 Buitengracht Street, Cape Town CBD, 8001 Cape Town, South Africa
#127 of 205 hotels in Cape Town
Guests' ChoiceBased on 3553 hotel reviews
8.1Cleanliness
8.9
Comfort
8.8
Location
8.9
Facilities
8.4
Staff
8.5
Value for money
8.7
Free WiFi
8.6
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End of dialog contentReviewed: 21 May 2024
Francesca
CanadaLocation for our purposes of exploring restaurants on Long street and visiting the Bo Kaap couldn't have been better. Loved the colours used in the decor to reflect the surrounding streets. Easy check-in / check-out, room had everything we needed with a comfy bed.
Stayed in May 2024
Reviewed: 17 May 2024
Khanyi
South AfricaAs the hotel offers breakfast I was not given the option if I want to be included or not.
It was clean and the bed was soft and comfortable. There was everything I would need in the room...refreshments, beverages and snacks.
Stayed in May 2024
Reviewed: 16 May 2024
Samantha
South AfricaThe TV and the channels they need a bit of upgrade on that!
I loved the calmness and the friendly staff at the restaurant, the cleanliness of the room.!! At the reception I received a warm welcome from the staff!!!
Stayed in May 2024
Reviewed: 16 May 2024
Mariam
ArgentinaIn the middle of the city not great views, the windows needs cleaning.
The room is spacious
Stayed in April 2024
Reviewed: 16 May 2024
Frederick
NamibiaThe shower is okay. The water pressure and temperature are good but the drain outflow was not fast enough.
The room was clean, bed was comfortable and the housekeeping was always perfect. I enjoyed the breakfast, which was hearty, fresh and always the highlight of my stay. The parking is very secure. The staff are the friendliest and the restaurant is perfect.
Stayed in May 2024
Reviewed: 15 May 2024
Eric
South AfricaWhile my stay was generally positive, I encountered a couple of minor inconveniences that are inherent to the hotel's design. The elevator is quite slow, and accessing the parking is a bit complex. These are aspects that likely cannot be changed, but they are small compromises in an otherwise enjoyable experience.
The hotel is generally well-managed, conveniently located, and affordable. For breakfast, there was a big variety, and the staff regularly replenished the food and promptly cleared away dirty dishes. Based on my experience, I would definitely stay there again.
Stayed in February 2024
Reviewed: 15 May 2024
Lesch
South AfricaI love that the hotel and rooms smelled so clean and fresh
Stayed in May 2024
Reviewed: 14 May 2024
Mathuso
South AfricaI have for bath soap to bath on Sunday morning. I was ignored waited because they said its coming never. I had to buy at OK stop sunlight bar soap for myself to wash.
My room was very neat and clean. Enjoyed my stay.
Stayed in May 2024
Reviewed: 14 May 2024
Christiaan
South AfricaParking was a bit of an issue
Everything was excellent except for the parking.
Stayed in May 2024
Reviewed: 8 May 2024
Isaac
South AfricaThe stafff said i ate a chocolate which i did not eat. I had to pay for something that i did not eat. The room that i was allocated had water leak but was moved to another room however some of my clothes were wet.
The location is perfect and the breakfast was excellent
Stayed in May 2024
Reviewed: 7 May 2024
Papadopoulos
GreeceLittle more careful to cleanliness
Room was big, Location in the center
Stayed in May 2024
Reviewed: 4 May 2024
Zeynep
Democratic Republic of CongoThe hotel location is so good for reaching to everywhere. There is a restaurant inside the hotel is also really nice.
Stayed in May 2024
Reviewed: 1 May 2024
Arlene
South AfricaThe security deposit was a bit of a surprise. I paid by card so yet to receive my refund as per the receptionist. My partner left early, I left soon after and we did not make use of the breakfast that was paid for, was only supposed to be one charged but was charged for two. I ordered breakfast and had to cancel as I was in a rush, was not told breakfast hours, so my order was late. Did not get a refund for my breakfast I did not have, that was a little disappointing.
Staff was friendly at reception, room clean, bed comfortable.
Stayed in April 2024
Reviewed: 29 April 2024
Inome
South AfricaI'm still waiting for my deposit
everything was fine
Stayed in April 2024
Reviewed: 29 April 2024
Jannie
South AfricaWould prefer the shower to be separate and not in the bath. Would prefer access to the hotel from the second parking higher up. The steep walk could be a risk for elderly people.
The room was clean and well equipped. We did not have breakfast but supper was excellent. The area was a concern at first but with guards at every corner we felt much more at ease.
Stayed in April 2024
Reviewed: 26 April 2024
Pooshan
South AfricaThe staffs at reception were not v helpful and not friendly at all. The restaurants didnt cater for vegetarian at all.
The cleanliness and location was good
Stayed in March 2024
Reviewed: 25 April 2024
Marina
South AfricaThere was a disturbing noise the whole night. In the morning, I discovered that the noise was due to water drops that were falling from the AC of the room upper. That noise really disturbed me the whole night and I didn't sleep well.
Good service. Kindness of the personnel: in the restaurant, Eugenia was fantastic with me. Same for the lady who welcomed me at the reception (I forgot to take her name; she is tall and has a black skin).
Stayed in April 2024
Reviewed: 23 April 2024
Kurt
South AfricaThe old tv needs to be updated with Netflix and Youtbube(Smart TV).
The room was very cosy and spacious compared to the pictures it looks better.
Stayed in April 2024
Reviewed: 22 April 2024
Lindi
South AfricaThe housekeeper almost ruined my stay, but won't say it here,
Beautiful old charm with character, loved the decor.
Stayed in April 2024
Reviewed: 19 April 2024
Baqali
South AfricaNothing
Environment and car saftey
Stayed in March 2024
Reviewed: 19 April 2024
Enzo
South AfricaThat there wasn't USB charging plugs
The decor and the style of the room exceeded my expectations.
Stayed in April 2024
Reviewed: 18 April 2024
Estelle
South AfricaPaying for parking at the hotel
Location
Stayed in March 2024
Reviewed: 16 April 2024
Bronwyn
Costa RicaParking facilities Staff are not very friendly...bare minimum seems t be their motto Construction began on the Monday in the room next door with loud talking and heavy drills going...no warning was given to let us know to expect this and plan appropriately....the room should have been blocked off for any stays while the construction took place next door
Location and proximity to major attractions in cape town Breakfast buffet is tasty with plenty of options
Stayed in March 2024
Reviewed: 13 April 2024
Julia
South AfricaComfortable bed, amazing view
Stayed in April 2024
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