Location for our purposes of exploring restaurants on Long street and visiting the Bo Kaap couldn't have been better. Loved the colours used in the decor to reflect the surrounding streets. Easy check-in / check-out, room had everything we needed with a comfy bed.

Stayed in May 2024

As the hotel offers breakfast I was not given the option if I want to be included or not.

It was clean and the bed was soft and comfortable. There was everything I would need in the room...refreshments, beverages and snacks.

Stayed in May 2024

The TV and the channels they need a bit of upgrade on that!

I loved the calmness and the friendly staff at the restaurant, the cleanliness of the room.!! At the reception I received a warm welcome from the staff!!!

Stayed in May 2024

In the middle of the city not great views, the windows needs cleaning.

The room is spacious

Stayed in April 2024

The shower is okay. The water pressure and temperature are good but the drain outflow was not fast enough.

The room was clean, bed was comfortable and the housekeeping was always perfect. I enjoyed the breakfast, which was hearty, fresh and always the highlight of my stay. The parking is very secure. The staff are the friendliest and the restaurant is perfect.

Stayed in May 2024

While my stay was generally positive, I encountered a couple of minor inconveniences that are inherent to the hotel's design. The elevator is quite slow, and accessing the parking is a bit complex. These are aspects that likely cannot be changed, but they are small compromises in an otherwise enjoyable experience.

The hotel is generally well-managed, conveniently located, and affordable. For breakfast, there was a big variety, and the staff regularly replenished the food and promptly cleared away dirty dishes. Based on my experience, I would definitely stay there again.

Stayed in February 2024

I love that the hotel and rooms smelled so clean and fresh

Stayed in May 2024

I have for bath soap to bath on Sunday morning. I was ignored waited because they said its coming never. I had to buy at OK stop sunlight bar soap for myself to wash.

My room was very neat and clean. Enjoyed my stay.

Stayed in May 2024

Parking was a bit of an issue

Everything was excellent except for the parking.

Stayed in May 2024

The stafff said i ate a chocolate which i did not eat. I had to pay for something that i did not eat. The room that i was allocated had water leak but was moved to another room however some of my clothes were wet.

The location is perfect and the breakfast was excellent

Stayed in May 2024

Little more careful to cleanliness

Room was big, Location in the center

Stayed in May 2024

The hotel location is so good for reaching to everywhere. There is a restaurant inside the hotel is also really nice.

Stayed in May 2024

The security deposit was a bit of a surprise. I paid by card so yet to receive my refund as per the receptionist. My partner left early, I left soon after and we did not make use of the breakfast that was paid for, was only supposed to be one charged but was charged for two. I ordered breakfast and had to cancel as I was in a rush, was not told breakfast hours, so my order was late. Did not get a refund for my breakfast I did not have, that was a little disappointing.

Staff was friendly at reception, room clean, bed comfortable.

Stayed in April 2024

I'm still waiting for my deposit

everything was fine

Stayed in April 2024

Would prefer the shower to be separate and not in the bath. Would prefer access to the hotel from the second parking higher up. The steep walk could be a risk for elderly people.

The room was clean and well equipped. We did not have breakfast but supper was excellent. The area was a concern at first but with guards at every corner we felt much more at ease.

Stayed in April 2024

The staffs at reception were not v helpful and not friendly at all. The restaurants didnt cater for vegetarian at all.

The cleanliness and location was good

Stayed in March 2024

There was a disturbing noise the whole night. In the morning, I discovered that the noise was due to water drops that were falling from the AC of the room upper. That noise really disturbed me the whole night and I didn't sleep well.

Good service. Kindness of the personnel: in the restaurant, Eugenia was fantastic with me. Same for the lady who welcomed me at the reception (I forgot to take her name; she is tall and has a black skin).

Stayed in April 2024

The old tv needs to be updated with Netflix and Youtbube(Smart TV).

The room was very cosy and spacious compared to the pictures it looks better.

Stayed in April 2024

The housekeeper almost ruined my stay, but won't say it here,

Beautiful old charm with character, loved the decor.

Stayed in April 2024

Nothing

Environment and car saftey

Stayed in March 2024

That there wasn't USB charging plugs

The decor and the style of the room exceeded my expectations.

Stayed in April 2024

Paying for parking at the hotel

Location

Stayed in March 2024

Parking facilities Staff are not very friendly...bare minimum seems t be their motto Construction began on the Monday in the room next door with loud talking and heavy drills going...no warning was given to let us know to expect this and plan appropriately....the room should have been blocked off for any stays while the construction took place next door

Location and proximity to major attractions in cape town Breakfast buffet is tasty with plenty of options

Stayed in March 2024

Comfortable bed, amazing view

Stayed in April 2024