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Reviews of Cayley Mountain Resort 4 stars

D184 Central Drakensberg, 3340 Champagne Valley, South Africa

#25 of 37 hotels in Champagne Valley

Guests' Choice

Review score

Based on 1102 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.7

  • Facilities

    8.8

  • Staff

    8.6

  • Value for money

    8.4

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 22 April 2024

    9.0
    Wonderful stay and value for money.
    • Leisure trip
    • Family with young children
    • Two Bedroom Villa with Splash Pool
    • Stayed 2 nights

    The restaurant needs to have a larger menu. Check in should be earlier than 3 pm.

    The views were exceptional. Staff very friendly. The facilities were very good.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One Bedroom Villa with Splash Pool
    • Stayed 4 nights
    • Submitted via mobile

    Shop too expensive. Paid R80 for a tin of doom. R45 for 2ltr coke. Crazy expensive. Also the road crossing the river to get to the resort when it's raining not easy.

    Resort great. Staff friendly

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    I will visit again.
    • Leisure trip
    • Family with young children
    • Three Bedroom Chalet with Splash pool
    • Stayed 4 nights

    The wi-fi was terrible.

    Beautiful views and lots of activities come with the package. Family and kids-friendly. The villa was spacious offering the option of both privacy and common space for family.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Couple
    • Double Room with Patio
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good

    The resort itself was beautiful and enjoyable, would go back anytime

    Stayed in March 2024

  • Reviewed: 10 April 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room with Patio
    • Stayed 2 nights
    • Submitted via mobile

    Some rooms or chalets have a blocked view

    It was clean and had a lovely setting

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Great stay at our annual retreat resort as usual.
    • Leisure trip
    • Family with young children
    • Three Bedroom Luxury Chalet with Splash Pool
    • Stayed 1 night
    • Submitted via mobile

    -flies from the moment we arrived. -Dogs came onto the deck whilst we were chilling at night. -Please add do repellant candles and gate to keep out dogs.

    Finishes, space, private splash pool and facilities.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    7.0
    Amazing , Relaxing time Spent with family with the perfect weather.
    • Leisure trip
    • Family with young children
    • One Bedroom Villa with Splash Pool
    • Stayed 2 nights
    • Submitted via mobile

    We experienced a power outage for half the day which was very inconvenient. Wasted valuable time awaiting power to resume as normal .

    The Apartment was clean and comfortable , with Amazing views .

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 2 nights
    • Submitted via mobile

    We enjoyed the water park . The resort was absolutely clean and serene.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Will definitely go back, just hoping that they can do something about the road.
    • Leisure trip
    • Family with young children
    • Two Bedroom Villa with Splash Pool
    • Stayed 1 night

    The road to get the resort is horrible and in desperate need of an upgrade.

    The view was beautiful and the property in excellent condition.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two Bedroom Chalet with Splash Pool
    • Stayed 4 nights
    • Submitted via mobile

    The walking trail to the dam is not in the best condition and there's overgrown grass on the trail making it slippery at times. This can be improved.

    Beautiful location and setup. Whilst the road to the lodge is damaged,it is drivable and filled with sand which makes it better. Check-in was a pleasure.The accommodation is pristine and was pleasantly surprised the splash pool was heated. The WiFi speed is good enough. Backup power kicks in during certain slots so plan accordingly. The beauty spa was very good. The quad biking was good, although for a 1hr tour,it gets repetitive. The beach area is amazing.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Lovely place, great facilities, but best bring your own food. The road to the resort is fine.
    • Leisure trip
    • Family with young children
    • Two Bedroom Villa with Splash Pool
    • Stayed 4 nights

    Restaurant was a bad experience. Food not good. Limited selection. Affected by load shedding.

    Beautiful location. Lovely Villas. Cleaned daily. Fantastic views. Very friendly staff.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Family Vacation
    • Leisure trip
    • Family with young children
    • One Bedroom Villa with Splash Pool
    • Stayed 2 nights
    • Submitted via mobile

    The service at the restaurant was quite slow The splash pool was not warm The shower was very cold

    The facilities, the chalet, the activities

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One Bedroom Villa with Splash Pool
    • Stayed 2 nights
    • Submitted via mobile

    The horrible road leading to Cayley lodge has made us Review our plans to have a friends reunion week

    Terrible Roads leading to Cayley lodge is a deterrent for us organisation a A reunion

    Stayed in February 2024

  • Reviewed: 22 March 2024

    7.0
    Besides the experience at the restaurant, I would definitely stay there again.
    • Leisure trip
    • Couple
    • Two Bedroom Villa with Splash Pool
    • Stayed 1 night
    • Submitted via mobile

    The Bell & Whistle restaurant was extremely disappointing. The food was overcooked and the waitress was rude.

    Very beautiful.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    Walked into someone else's room.
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 2 nights
    • Submitted via mobile

    The staff at reception were lazy.at first our key did open our room.walked back to reception and they gave us another key.then the second key didn't work and we had to walk back.then they were giving us another key and I asked them to go themselves and make sure it works while we have dinner. After dinner we went to fetch new key.they gave us master key saying this is fine and was tested.we go up to the room opened the door to find another couple in here. That was really unprofessional of the staff at cayley lodge.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 1 night
    • Submitted via mobile

    The road to the resort ..absolutely pathetic!

    The Resort is AWESOME

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Peaceful & stunning views !
    • Leisure trip
    • Family with young children
    • One Bedroom Villa with Splash Pool
    • Stayed 3 nights
    • Submitted via mobile

    Very poor attitude of the 2 manager guys stationed at the log cabin down at the activities this weekend. Load shedding - the generator should be timed to switch on with the load shedding hours daily Instead of being timed to switch on at random fixed hours of the day. Definitely NEED aircons , especially during the summer , it gets very hot in the chalet Especially during load shedding when the ceiling fan does not work. Very bad road leading up to resort - urgent road resurfacing & maintenance needed. Better kids play area required. For babies & toddlers No Stroller & wheelchair access

    Stunning views & lovely accomodation Heated pool on patio Efficient cleaning staff

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Patio
    • Stayed 2 nights
    • Submitted via mobile

    Cruise

    Dam down there

    Stayed in February 2024

  • Reviewed: 2 March 2024

    9.0
    Extraordinary.
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in March 2024

  • Reviewed: 2 March 2024

    8.0
    Awesome
    • Leisure trip
    • Couple
    • One Bedroom Villa with Splash Pool
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in March 2024

  • Reviewed: 29 February 2024

    7.0
    Overall it was nice .
    • Leisure trip
    • Family with young children
    • One Bedroom Villa with Splash Pool
    • Stayed 3 nights
    • Submitted via mobile

    The toilet was leaking and smelly

    Amazing view and hot tub .

    Stayed in February 2024

  • Reviewed: 20 February 2024

    9.0
    Amazing views,very neat.Kids playroom needs improvement.
    • Leisure trip
    • Family with young children
    • Twin Room with Patio
    • Stayed 1 night
    • Submitted via mobile

    Balcony light wasn't functioning properly, too dull. Central jacuzzi should be heated. Kids playroom too dull and boring.

    Comfortable, neat,clean,breathtaking views,cute coffee shop,lovely playground,friendly staff.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    9.0
    was a good adveture
    • Leisure trip
    • Couple
    • Twin Room with Patio
    • Stayed 2 nights

    the bed was not confortable food not great

    activities were great

    Stayed in January 2024

  • Reviewed: 12 February 2024

    7.0
    Great venue, small adjustments would make it even better.
    • Leisure trip
    • Family with young children
    • Three Bedroom Chalet with Splash pool
    • Stayed 1 night

    After a long trip we arrived at 14:00 and were told we had to wait until the correct check in time which is 15:00. Loadshedding throughout the night, no emergency lights in the rooms. Wifi terribly slow. The pool cover didnt have hooks to secure which meant having to be on high alert with our 3 year old.

    We were allocated a room right by the playground which was great as we had two small children with us. Beautiful view and loved the heated pool.

    Stayed in February 2024

Showing 1 – 25

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