Conference Lane, Century City, 7441 Cape Town, South Africa
#61 of 205 hotels in Cape Town
Guests' ChoiceBased on 509 hotel reviews
8.8Cleanliness
9.4
Comfort
9.3
Location
9.3
Facilities
9.0
Staff
9.2
Value for money
8.8
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 May 2024
Zoltan
South AfricaBed a little hard
Clean and tidy
Stayed in May 2024
Reviewed: 14 May 2024
Midwaymetals
VietnamNothing
The staff at this hotel are the best I have encountered anywhere in the world they are super polite, friendly efficient and just wonderful to deal with. The hotel itself is clean, modern with great restaurant and in wonderful safe location within walking distance to many restaurants and shops.
Stayed in May 2024
Reviewed: 6 April 2024
Stanley
SwitzerlandNothing not to like, love this place, quite expensive but super cool.place.
Awesome hotel, super well finished and clean. Amazing staff, great restaurant on site and coffee shop close by. Super comfy beds and will recommend to all traveller's.
Stayed in March 2024
Reviewed: 29 March 2024
Kwagala
UgandaNothing.
Reception team was amazing. Rooms are lovely; beds are fantastic; location is just perfect. Beautiful views; everything about this place was remarkable.
Stayed in March 2024
Reviewed: 28 March 2024
Aaron
South AfricaNothing
Loved the location and amenities and food
Stayed in March 2024
Reviewed: 20 March 2024
Jean
South AfricaShould maybe have a bar fridge
The newness. The ambiance in the room
Stayed in March 2024
Reviewed: 8 March 2024
K
South AfricaRooms a bit small for the price. Shower too open. Glass should be frosted. A little bit of privacy is needed even if travelling with your partner.
Location. Staff. All the staff. Teamwork. Facilities. Clean. New. Modern. Nice restaurant. Walking distance to conference centre and other restaurants and Woolworths Food.
Stayed in March 2024
Reviewed: 29 February 2024
Tevin
South AfricaBeautiful hotel. Great location.
Stayed in February 2024
Reviewed: 26 February 2024
Thapelo
South AfricaLack of fridges in the room
Great location
Stayed in February 2024
Reviewed: 26 February 2024
Reyaan
South AfricaThe location is very nice. The restaurant is a buzz, and we enjoyed ourselves there. The staff is super friendly and helpful.
Stayed in February 2024
Reviewed: 29 January 2024
Grace
United StatesNA
Breakfast was not included
Stayed in January 2024
Reviewed: 27 January 2024
Ndeshi
South AfricaNo balcony
The apartment was very clean
Stayed in January 2024
Reviewed: 11 January 2024
Anthea
KuwaitLocation
Stayed in December 2023
Reviewed: 9 January 2024
Thato
South AfricaThe hotel is very clean, the linen smelled fresh and the interior design is modern.
Stayed in January 2024
Reviewed: 6 January 2024
Nhlakanipho
South AfricaThe rooms were smaller than I anticipated.
Location was beautiful and food at the restaurant was delicious.
Stayed in January 2024
Reviewed: 2 January 2024
Ntombi
South AfricaN/A
The View over looking the garden is amazing and also the morning walk through the park is great and completely free of charge
Stayed in December 2023
Reviewed: 25 December 2023
Yakub
South AfricaNo swimming pool
New building Close to shopping centre
Stayed in December 2023
Reviewed: 25 December 2023
Tlou
South AfricaBeautiful views.
Stayed in December 2023
Reviewed: 18 December 2023
Scholastic
UgandaThe beds are not comfortable.
The breakfast is on point. The location is the best. I love the fact that I can just walk to the shopping centre easily. The staff are very helpful and friendly
Stayed in November 2023
Reviewed: 13 December 2023
Mikateko
South AfricaNothing
The service and care from the staff
Stayed in December 2023
Reviewed: 4 December 2023
Mpenyana
South AfricaNo fridge
Clean, modern designs
Stayed in December 2023
Reviewed: 23 November 2023
Nozipho
South AfricaNothing everything was perfect 👌
Thank you very much it was nice weekend to visit at. Your Hotel everything was perfect I've love to visit again Your breakfast was perfect and nice Your place is clean.
Stayed in November 2023
Reviewed: 22 November 2023
Adnaan
South Africanot applicable
The location , price , and aesthetic of the hotel is beautiful - overlooking the old ratanga junction felt like waking up in Jurassic Park movie
Stayed in November 2023
Reviewed: 20 November 2023
Maseko
Abkhazia, GeorgiaEvery thing was on point. Food ,staff and the property very beautiful. With nice view.
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content