Hotel needs a bit of TLC and a centre hand rail for us oldies to climb the steep stairs outside reception. Breakfasts were good - had guest around for lunch - quality of food not up to scratch

View / location / breakfast

Stayed in April 2024

The beds ,my bed I was not happy with the quality of the bed it caved in when I sat or slept on it.

It's very clean and the location is perfect, I enjoyed their Chapman's breakfast,the view was beautiful, irequested sea view and I got it.

Stayed in January 2024

Response from the lady in charge on enquiry of our dinner delivery from the kitchen to the table Very dismissive to a simple enquiry

Great location

Stayed in November 2023

None

Location and view

Stayed in September 2023

Generator noisy

Location and friendly staff

Stayed in September 2023

The bed

I liked the location and views

Stayed in September 2023

Can maybe look at doing bit of upgrade on the main bath room. But not a problem.

Location was great, very beautiful view. Easy access to everything.

Stayed in June 2023

There was no TV remote in the room. Once we received one from reception it sort of worked for a couple of minutes then did not work again. The shower head sprayed all over the place thus we ended up having a pretty wet bathroom floor. This was report to reception on check-out.

The view, the location and the breakfast was great

Stayed in June 2023

Unfortunately there was no water on the morning but apparently a municipal fault. Breakfast was good but table cloths were very dirty.

Stayed in May 2023

Beds in very bad condition. No bath mat or carpet in room. Aircon made a terrible noice. Could not use it.mould on plastice mat in front of shower.

Staff friendly and helpful

Stayed in April 2023

The hotel claimed that bookings.com never confirmed our reservation with them and that there are no booking on their system. The hotel "made a plan" to get us a room on arrival.

The view is amazing.

Stayed in December 2022

The bed was not comfortable and the TV had limited channels

The venue and breakfast

Stayed in December 2022

Next time I visit I would like to see an improvement on the following: 1. A working fan 2. The toilet in the room I stayed in needs attention 3. The shower needs to be scrubed properly. I had to go buy a hard bristle brush and bleach and cleaned it myself. I am a hygiene freak, and a slimy shower isn't ideal for me. 4. A Chanel on the TV or some radio options would.be awesome! 5. Being a frequent traveler, the pricing per night here compared to what I got before was not comparable. Maybe if the above was in order i would've been happy. But let this by any means not take away from the fact that I will definitely visit again in the near future. I just believe in honest reviews.

The staff were incredible!!! And the location top notch. Breakfast in the morning was nothing short of amazing and whatever brand of filter coffee they use was outstanding!!! The location of the hotel also incredible I found out way too late that the pool was perfect temperature too!!! What stood out for me was the the older gentleman that did the maintenance. He came up to me one Sunday morning and asked if I would like one of those sun lounging beds and they put it right outside my door for me. That forced me to take a little time out to enjoy some rays in PE. Much needed!!! It's the little things that counts! Thank you Chapman Hotel and Staff... You'll surely see me in the new year!!!

Stayed in November 2022

Uncomfortable old beds

Friendly staff and room view.

Stayed in September 2022

The building does need an upgrade. To be more modern.

Very customer centric. A super friendly team and owner. Went out of their way to help the customers. Very impressive. Stunning views.

Stayed in August 2022

Beds

Breakfast was good

Stayed in July 2022

Needs an upgrade/renovation

clean, friendly staff

Stayed in July 2022

Beautiful view and spacious rooms

Stayed in July 2022

There were nothing that we didn't love

We loved everything the hotel, the view just everything

Stayed in April 2024

N/A

The breakfast was good, exactly what we asked for. I would have like a room with more of a sea view I had room 17, perhaps next time another room. We met the owner and he is an exceptionally friendly man. Portia who assisted us is fantastic and friendly as well. Well worth a visit and stay at this hotel.

Stayed in March 2024

The room is in desperate need of a refresh. We didn’t even want to use the bathroom, with how dirty it felt. The beds sunk down in the middle. While there was an ocean view, the balcony was filthy with rubbish on it. Milk was provided in the room, but no tea or coffee.

Good location. The hotel offers breakfast, however we chose not to eat at the restaurant.,

Stayed in January 2024

Pictures online make the accommodation look a lot better than it actually is. Pool also looked huge but is tiny We arrived in the rain...not their fault, but there is no under cover area so we had to firstly walk in the rain to the reception area which is not easily accessible and then in the rain upstairs and along open corridors, so we were soaked by the time we got to our room. The aircon in our room did not work, so I called reception twice but no one answered. I did not want to walk through the rain again. We could not open windows, due to mosquitoes so the room was very hot and I battled to sleep. They advertise free wifi, which is available, but they don't tell you that it is not sufficient to stream Netflix. We ordered croissants for breakfast and they had run out

They did allow us a late check out, which was super convenient

Stayed in January 2024

Excellent

The breakfast, reception staff, swimming pool, room and its views, environment 👌

Stayed in January 2024

Not up to standard. In serious need of renovation. Did not even stay the night.

The staff try but the property is in poor condition.

Stayed in December 2023