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Reviews of Charles Court Guest House

32 Charles Grove, Westridge, 4091 Durban, South Africa

#154 of 185 B&Bs and Inns in Durban

Guests' Choice

Review score

Based on 43 hotel reviews

7.0

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.9

  • Location

    7.6

  • Facilities

    7.3

  • Staff

    8.0

  • Value for money

    7.7

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Showing 1 – 25

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    None

    Close to the stadium Too safe

    Stayed in February 2024

  • Reviewed: 4 January 2024

    8.0
    It was okay and the place as clean and well put into place .
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 1 night

    i was not aware that the host was living on the property and she was okay but it felt like we were being watched the whole time but the overall stay was great .

    Stayed in January 2024

  • Reviewed: 30 November 2023

    8.0
    It waa pleasant
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The pool was green

    It is quite, clean and private

    Stayed in November 2023

  • Reviewed: 18 November 2023

    7.0
    It was a really good stay.
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    It’s hidden and there’s no sign outside

    It was spacious,comfortable and clean.

    Stayed in October 2023

  • Reviewed: 14 November 2023

    6.0
    Good
    • Leisure trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The water in the shower. The water was either boiling hot or just cold. We could not adjust the water temperature.

    It was clean and peaceful

    Stayed in November 2023

  • Reviewed: 28 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Water in the shower was cold

    Stayed in September 2023

  • Reviewed: 23 August 2023

    8.0
    Very quiet and private place
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    None

    No breakfast service

    Stayed in August 2023

  • Reviewed: 28 April 2024

    1.0
    No. Just No.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Bad from the beginning. Ring the gate bell. No answer. Call the number, uninformed and useless staff who seemed unaware of our booking. Wait 15 minutes for someone to come and open the gate for us. This person did not greet us, had no idea how to operate the property remotes and keys, and gave us very little information. Go into the unit and almost die due to the stench of damp - at least air out the unit before your guests arrive. No aircon (there was a fan so not a train smash), most of the mirrors were cracked/shattered, walls had more cracks than a plumber, one bin for the whole unit, bathroom sink was small and had only a cold tap and they only had 1-ply toilet paper!? The shower was something else, the tap only opened one way - hot - and the temperature could only be changed by turning the dial on the water heater (if you can reach as it was mounted high up), oh and the ceiling above the shower was mouldy. We booked elsewhere the first night and bailed early morning after phoning the number to find out where to hand back the keys. They asked no questions as to why we forfeited a night's stay. I DO NOT recommend this place.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    5.0
    Passable
    • Business trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 12 nights
    • Submitted via mobile

    The lack of communication was a significant issue during our stay. We experienced long waits for updates on Wi-Fi and water outages, and no one informed us about the situation. Additionally, the cleanliness of the place did not meet our expectations, as it was not cleaned daily as one would anticipate.

    Location was perfect it was close to almost everything

    Stayed in April 2024

  • Reviewed: 13 March 2024

    9.0
    I enjoyed the experience and I would definitely go back
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The fact that they were on the premises so we had to be a little more reserved as they had kids there.

    The location was very peaceful and quiet. The hosts were very welcoming and made the stay worth it.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Our room was beautiful and had a big space.

    Stayed in March 2024

  • Reviewed: 16 January 2024

    5.0
    Bad
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    The water from the shower was always cold. To be sent to another guest house while we booked for other one that was very unprofessional even the one that they sent us to have a problem with electricity and the other guests were making a lot of noise we never slept well. We booked Charles Court coz we wanted to be alone and that happened only for 3 nights out of 5 nights. I'm not happy at all .

    The way Tshegofatso welcomed us was so amazing 👌 , she was always there when ever we need anything.

    Stayed in December 2023

  • Reviewed: 7 January 2024

    1.0
    The service was poor… no bath towels no toilet paper no emptying the rubbish bin no iron no hair dryer no fan or aircon
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    We were in the property we did not book for. The one which is advertised only accommodates 2 adults and we were 3…apparently they took us to the other street where we didn’t even booked.

    Nothing

    Stayed in January 2024

  • Reviewed: 31 December 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    They accepted my booking only to find out the place was full, they had to move us to another accommodation with a steep parking. The were coakcroches in the kitchen and a snail in the bathroom

    The stuff was very friendly The water was hot Safe parking

    Stayed in December 2023

  • Reviewed: 21 December 2023

    1.0
    No more booking guest house
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Everything. Broken faucets in the bathroom, dirt shower walls with bird poop, cockroaches... The list is endless . No DStv.

    Owner was honest even before we arrived that the place we booked was not the one advertised in booking.com, that it only accommodates only a couple n not a family so they took us to another place where the whole family will fit. Booking.com failed us by letting us believe we'll be staying in the guest house they advertised.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    10
    Mbali Vezi's Review😉
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    I liked everything♥️ .

    Stayed in December 2023

  • Reviewed: 10 December 2023

    1.0
    We came to the property we booked and we were told the person who booked previously added he's stay
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The place was not what I booked online. Nompumelelo Mkhwanazi scammed us and gave us a flat that we didn't like but couldn't move because it was late.. We arrived at the location but was told that the previous person has added a day so what the use to booking two weeks early if the place is taken? It was really not satisfing that we was told to Uber for ourselves to use the pool at the place we book because the one we were given didn't have a swimming pool. The place had no wifi, water or even pots or plates to eat like it was advised. I will recommend that no one must trust this place it not what they advertise

    Stayed in December 2023

  • Reviewed: 27 November 2023

    3.0
    Poor
    • Business trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Rooms have no aircon Not even a fan its extra hot! Towels are not changed nor washed for the whole weekend. The swimming pool is dirty and it looks like it has been long dirty. 1 Remote for 3 gates.Guest borrow eachada the remote.If some left with it to town then you have to see for yourself. If loadshedding happens there is not option to.open the gate you must park by the road outside the yard. One garage door cant lock my next door kept waking up to.check his car..

    The room was clean

    Stayed in November 2023

  • Reviewed: 19 November 2023

    10
    it was good.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The fact that there was NO fan or aircon especially now that it's Summertime 😔.

    Peace and quiet, very comfortable bed, the place is safe and secured.

    Stayed in November 2023

  • Reviewed: 31 October 2023

    3.0
    The staff seems to not understand on how to welcome guests or explain about the room we booked
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    I was highly disappointed 😞 how the pool was dirty. It looks like it hasn't been cleaned for years. Our eye catch was the pool that made us book there but to my disappointment.

    We enjoyed the room with my partner because it was what we were looking for.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Everything in a room was excellent

    Stayed in October 2023

  • Reviewed: 6 October 2023

    9.0
    My experience ..
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The swimming pool had a problem we couldn't swim.

    The place was so much comfortable.. there was no noise everything was just exceptional. The host was friendly didn't ask for anything, everything was just there. I will definitely visit again

    Stayed in October 2023

  • Reviewed: 21 September 2023

    5.0
    Passable
    • Business trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Non.

    Sugar was less.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The main gate opens from the inside out. When we arrived, my husband parked in front of the gate while I phoned. We got such a big surprise when the gate started opening. Luckily, my husband reacted quickly.

    Thank you the lovely sis Zama for an amazing two day stay. This was more than just a room, it was an apartment. Sis Zama literally thought of everything, from toothpaste in the bathroom to Netflix, DSTV, and Disney + streaming options. Whenever we visit Durban in the near future, this is where we'll be staying.

    Stayed in September 2023

Showing 1 – 25

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