None

It was my first time in a safari tent and I love it. It was an amazing experience. Friendly staff. The food was delicious. The stay made an effort to make gluten-free food for me. Thank you to all the admin and cooking staff The game drives were mazing! We were able to see the big five. Thank you to our Ranger and Tracker, Evans and Sondy. The location is perfect.

Stayed in February 2024

- no covered safari cars when raining - thick bush makes sightings more difficult

- Interior of the tents. - Friendly staff

Stayed in November 2023

We met all big 5 in 24hours. Nice and friendly staff. Nice setting and dinner room

Stayed in October 2023

Ranger did not seem very enthusiastic like previous times we visited Karongwe.

Lodge Staff was very friendly and helpful.

Stayed in June 2023

Can be chilly at night even with the heater. And chilly mornings so warm clothes is recommended. Wish we had a boma dinner and saw lions...but that's nature! We loved it.

Glamping tent units were so nice and spacious. Such a cool experience. Guided safaris were great as well and saw so many animals UP CLOSE. Everything was on schedule. Food was fantastic with a huge variety. We never went hungry. Staff were wonderful and wish we had more time to chat with them and other guests.

Stayed in June 2023

Nothing evwrything was perfect

From our arrival to departure we received the best hospitality. The staff are very friendly and madr sure their guest has everything they need. The room is very spacious. We enjoyed the food, the staff and the whole setting.

Stayed in June 2023

Nothing.

Extremely personable staff, warm and friendly. The whole camp resonates with a retro rustic elegance. The game drives are phenomenal.

Stayed in June 2023

food was exceptional, staff attendance, experience

Stayed in June 2023

Not any specific issue.

I really enjoyed staying there, Steven and Gilda were amazing very friendly, knowledgeable, problem solver and caring. Also the other staff like Raimondo and Matthew also were great. It was an excellent experience. The way they were caring us, locating the lunch and dinner table. the occasions that we could have group Dinner and Lunches... was really good.

Stayed in March 2023

Rienie is amazing. the rest of the staff was also great. very friendly and Accommodating. always smiling

Stayed in February 2023

There were a lot of people walking around in different colourful shirts to the regular staff, and we could only assume they were some form of management. What was really disappointing was that they all seemed to important to even introduce themselves to guests, if they even spoke to you at all.

Beautiful location, knowledgeable guides and a fantastic kitchen and waiting staff.

Stayed in December 2022

Confusion over the all inclusive drinks package. Initially the resort had no record of the option and secondly, only beer and house wine (not local wine...as initially stated) was included

Great place for viewing the wild animals...Big 5 everywhere 👍

Stayed in December 2022

None

Game drives with Evans and Sondi was excellent. They really do their best to get us close to the big 5. The leopard and cheetah encounter was top class. Food was great.

Stayed in September 2022

Nothing. Everything was very enjoyable

Lovely helpful staff Wonderful game drives Excellent food

Stayed in August 2022

Everything was first class

The whole experience was exceptional. The accommodation was top class and the food was excellent. The staff were fantastic, in particular our guide Rifus and our tracker Ernest. It was a once in a lifetime experience but we would love to do it again some time.

Stayed in July 2022

The staff is what made this place even more special. Every single person working at the safari camp tries to make your stay as enjoyable as possible!

Stayed in July 2022

The Staff was very friendly, and the food was delicious. The Guide and tracker were very pleasant.

Stayed in July 2022

The rooms were stunning, food was amazing and the staff was very friendly. Tha game drives were also exciting, got to see 4 of the big 5

Stayed in July 2022

Wanted to see more animals.

The Lodge are exceptional 👌🏾

Stayed in April 2022

I think for the money spent per couple per night you would expect rooms to be more upmarket (no aircon in the room) and the place in general to be more upmarket. For example, the game drive was phenomenal with amazing rangers going out of their way to give you an experience. However the lodge stocked one drink per person for sunset. They asked us what would we like to have prior the drive and we got exactly the one drink we chose as only one unit per choice was stocked. This is what I call "penny wise pound foolish": I have been to countless game drives and for that price you should get a variety of drinks and food in unlimited quantity (there is only so much you can eat and drink in 20 minutes anyway as eating and drinking is not allowed during the game drive but only during break).

The service and the staff are absolutely phenomenal. Friendly, customer orientated, going out of their way to make your stay memorable. And they did. The location of the place and the fact that you have animals outside your room door is a special feature that do not get in many places. The main restaurant with the whole reception area are beautiful.

Stayed in March 2023

too large

accommodation

Stayed in September 2022

The rooms were very basic, the toilets not private and the tents so close to each other you did not have great views from the balcony and more importantly you could hearing your neighbours talking and snoring in the night

The dining area and lounge were super and the staff friendly and helpful

Stayed in August 2022

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in August 2023