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  5. Reviews of City Lodge Hotel Hatfield, Pretoria

Reviews of City Lodge Hotel Hatfield, Pretoria

The Fields, 407 Hilda Street, Hatfield, Pretoria, Hatfield, 0028 Pretoria, South Africa

#43 of 77 hotels in Pretoria

Guests' Choice

Review score

Based on 533 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    8.2

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Showing 1 – 25

  • Reviewed: 3 May 2024

    8.0
    It was lovely and very enjoyable. We really enjoyed our stay.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Next time please include the breakfast into the bed or room cost.

    I loved the breakfast, because it really offered a great variety. The restaurant atmosphere was also love and the staff were so much willing to help.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Value for money and spacious luxury room with all the facillities you need
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    The aircon took a while but eventually cooled the room

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful location,thw staff is very friendly definitely coming back

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    It was little cruise ,hommy.Nice pool view in the morning.spacious bathrooms. Very white towels.
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything.

    Room was welcoming and comfortable soothing.

    Stayed in April 2024

  • Reviewed: 27 March 2024

    8.0
    Very good
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 6 nights

    Good location when on work travel.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    I enjoyed my stay, it was lovely.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Small tv with just compact DSTV

    The food in general was awesome... I must say they out-shine a lot of restaurants, their food is fresh, delicious and the portioning is more than enough. super big ups to that!

    Stayed in March 2024

  • Reviewed: 16 March 2024

    7.0
    Apart from the water issue on the first day, the stay was fine
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    I think the eggs or the preparation thereof

    Breakfast was not that good

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    I love the proximity to everything.

    Stayed in December 2023

  • Reviewed: 7 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing .

    The service

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    I had a good stay because the hotel is close to restaurants and a shopping centre very convenient.
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Because breakfast was not included Because there’s no bar fridge

    The bathroom

    Stayed in March 2024

  • Reviewed: 19 February 2024

    9.0
    GOOD
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    THE BATHROOM, THERE IS NO TOILET BRUSH AND SPRAY AND ALSO THE IRON WAS NOT WORKING

    Stayed in February 2024

  • Reviewed: 13 February 2024

    8.0
    Good
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    None

    None

    Stayed in February 2024

  • Reviewed: 8 February 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    The bar opposite the hotel is very noisy.

    Good

    Stayed in February 2024

  • Reviewed: 15 January 2024

    8.0
    Lovely hotel , great food at the restaurant , nice and clean rooms . Overall good value for money
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We requested and when calling to confirm a few weeks ago told we would have rooms across from each other , and we specifically requested 2 single beds in each of the rooms as we are two moms traveling with our teenage sons . When we booked in we had inter leading rooms with queen beds . We had to ask for it to be changed . The ironing board we requested on check on did not arrive , we had only one towel for two guests in my bedroom . We requested another . It didn’t arrive . My son and I shared a towel the first night . The next day we again requested an iron and additional towels . Again it didn’t arrive . When we went down to for dinner we went past reception and again requested the items after which it was finally delivered to our room but the iron had huge burn patches on it so marked the clothes when using it . We had to leave the hotel at 5:50 am sharp to ensure we arrive at the kid’s competition in time . On Saturday morning as we were leaving loadshedding kicked in and the boom to leave underground parking closed as we were going out (it almost hit my car) . We called security and they kept saying it will work again momentarily. It didn’t , after waiting and waiting they finally sent someone to go and E quite . It took us nearly ten min to get out , which almost made us late for our plans . Morning the hotel can do about it but the noise from The taxi drivers in the road sitting hooting for passengers in the evening was terribly annoying . Some guys sit and literally hoot continuously until all their passengers arrive . It’s very noisy and quite frustrating.

    Undercover parking , central location

    Stayed in January 2024

  • Reviewed: 4 December 2023

    8.0
    it was awesome
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights

    overall improvement

    nice breakfast though

    Stayed in November 2023

  • Reviewed: 13 November 2023

    8.0
    Best place to stay at Hatfield
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    The room don't have a freezer

    Stayed in November 2023

  • Reviewed: 28 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The buffet breakfast was not worth the money. It was cold and the selection not what I would expect for the price being charged. I regretted not going out for my breakfast. There should be more plug sockets in the rooms. Not just by the table but beside the beds as well. The TV channels on offer were shocking.

    The staff were very friendly and the facilities were great. The location was perfect.

    Stayed in October 2023

  • Reviewed: 26 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The gym is very basic. We had some issues with the payment i.e., how much was due (it changes thrice during the stay) but these were ultimately resolved.

    Location is very convenient. The restaurant is pretty decent and service is quick. The breakfast is very good. The room was clean and comfortable.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    7.0
    The stay was fine
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    preparation of tea was somehow slow

    the breakfast was generally good

    Stayed in September 2023

  • Reviewed: 13 October 2023

    9.0
    Good
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    NA

    NA

    Stayed in October 2023

  • Reviewed: 11 October 2023

    9.0
    Lovely value, slightly noisy though
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    If you are sound sensitive then be careful to ask for a room facing the pool and not facing the main road. Hotel is located in a very vibrant part of Pretoria that never sleeps. Additionally ask to be in a room by the lifts and not be the air vents which are situated outside the rooms that are furthest from the lifts. This noise kept me up. I specifically requested a room facing the pool on my booking but they neglected to honour that originally. They did make a plan for me however. So make sure to call and assert your preferences so they can accomodate you

    Lovely staff and facilities. The welcome drinks was a nice touch! Comfortable beds and very neat and clean rooms.

    Stayed in September 2023

  • Reviewed: 10 October 2023

    8.0
    N/A
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    N/A

    N/a

    Stayed in October 2023

  • Reviewed: 8 October 2023

    9.0
    Wonderful experience
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was no bar fridge

    The room and toilet were clean. I liked the gym. It's peaceful and quiet. We really enjoyed our stay.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    8.0
    It was excellent
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I liked everything about the hotel. The hotel must consider getting some refredgerators for the rooms.

    Stayed in September 2023

Showing 1 – 25

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