This is very minor, but it would have been lovely to have a coffee machine that makes, different specialty coffees lattes, cappuccino, etc.

The location was excellent, within walking distance to three museums and a mall, just across the street. We felt quite safe during the daytime and like other prudent travelers were inside by dark. The Africa Museum and the Workers Museum, as well as the Bio-Science Museum are only a 10–15-minute walk. Fitzgerald Square is just across from the Africa Museum and there is a theater at the other end of the entrance to the mall. The breakfast was quite satisfactory, a very nice buffet, with fresh cut fruit, cereals, eggs cooked to order, several types of sausage, bacon, a nice assortment of breads, pastry, apples, oranges, bananas and deli-sliced meat, cheese, olives etc. The staff was very friendly and helpful. Ronald, the daytime front desk manager, called Bolt several times for us, because my app was not working. Blessing from security made sure we had directions to the museums and could find out way back to the hotel. It was cool for the outdoor patio, but it is a nice private location with a small pool that would certainly be inviting on a hot day!

Stayed in April 2024

We were booked with students and they were noisy, even I the middle of the night

I didn't have breakfast, was a bit expensive

Stayed in April 2024

Nothing

Beautiful and safe location now how away from home

Stayed in April 2024

The continental breakfast on offer wasn't the best we've had. One of the rooms we stayed in had a dirty carpet (the other room was spotless though). There was a sliding glass door between the bathroom and the bedroom, which some might not like.

The best part about our stay was the exceptionally accommodating, helpful, and welcoming team! They changed our room with no charge when we arrived early in the morning for an early checkin. We subsequently returned for a subsequent stay, and there was a neighborhood-wide power grid issue that led to the hotel's hot water being down. The hotel staff kindly refunded us for 50% of the night with no hot water and offered to book us at a sister hotel or arrange for us to shower there. They really went above and beyond to help us. We also really liked the location. Although parts of downtown Johannesburg are quite down-and-out, the hotel is in an oasis where it is safe and comfortable to walk around a small pedestrian district, shop, attend a performance or go to a museum, or just look at the amazing street art. It was also central to take Ubers elsewhere in the city. Room was modern, comfortable, spacious, and quiet.

Stayed in April 2024

Communicate better.

I was expecting breakfast apparently the amount did not cover that, that inconvenienced my plans.

Stayed in April 2024

My issue with the location is that it's located just next to a very dodgy nabourhood making it difficult to navigate to the nearest garage.

Very nice place indeed. I really loved everything about it.

Stayed in February 2024

I liked everything

Dining area, beautiful rooms and the staff 10/10 👌🏼

Stayed in April 2024

Nothing

The area, and it was always clean

Stayed in March 2024

Better using uber or ask (and insist) to reception to call an uber for you, do not use "tour taxi" situated out of the hotel and sometimes adviced from the staff of the hotel, because even if drivers are kind and cars clean, the rate is around 10 times the price.

The hotel offers an high standard bar and restaurant. The room was comfprtable and clean and the staff very gentle. The place is situated not far from the center.

Stayed in March 2024

The hotel is centrally located with easy access to a mall. The Staff is friendly and professional. The rooms are very clean, comfortable and well kept. Bravo!

Stayed in March 2024

For such a comfortable place it would be good to have breakfast as part of the booking considering how much I paid

The reception was exceptional and there was comfort in the room. The view of the city was also good and the hotel is situated next to a mall.

Stayed in March 2024

Loved everything

I had the breakfast and it was delicious, we enjoyed ourselves. The location is also perfect, near a mall. Would recommend booking here. I've booked twice already and I'm coming back soon

Stayed in February 2024

Sometimes i need breakfast in bed

Delicious

Stayed in February 2024

Aircon a bit challenging to work otherwise everything was ok

I never had breakfast on this occasion, when travelling privately R215 is a bit steep!

Stayed in February 2024

The room without a mini fridge,fewer TV channels.

Everything,from the reception with very friendly staffs,the room, restaurant, the free gym . everything was perfect

Stayed in February 2024

Best representation of Velue for money.

Stayed in February 2024

Breakfast should be included and be a bit “richer” ( more variety like the City Lodge in Cape Town)

The staff is friendly, professional and very helpful. The place is clean, food nice and facilities very good. At first location looks intimidating but I soon warmed up to it. I would advise the local walking tour, Nikki jazz club/ café and definitely the Museum of Africa just around the corner. Being in the “middle” of things makes a big difference. Very good value for money . Will come back !

Stayed in February 2024

I have absolutely nothing I can point out that I didn’t like.

Staff was very friendly and efficient. The rooms were spotlessly clean. Security staff were on top of the game. Though I didn’t eat breakfast but I did go to buy food, and I was happy with the service and the quality of food they sell.

Stayed in February 2024

Everything

Stayed in February 2024

The room didn't have a bedside socket and limited TV channels.

Great environment, the staff were very friendly and the room was very spacious. The pool was very clean. Beautiful place.

Stayed in February 2024

Because I booked a Smoking room, I expected atleast a balcony for everytime we needed to smoke. Smoking rooms should ideally have a balcony. Air conditioner was also not working

Clean, safe, very quiet. Easily accessible.

Stayed in February 2024

The area around the property may not be hreat. Honestly ot was not bad and the security is excellent. I really felt safe the entire stay.

The hotel is very stylish and well decorated. The staff were super friendly and helpful. We were allowed to order food to our room. I was ons crutches during the stay and while waiting for an uber the security brought me a chair to sit on while waiting. Even with crutches to hotel was very accesible and I had no trouble moving around or doing what I needed to.

Stayed in February 2024

The staff was amazing, the quality of the hotel was great and it was close to where we worked. Thank you very much for giving us a great experience.

Stayed in January 2024

No extractor fan in bathroom.

Cleanliness and fresh smell.

Stayed in January 2024