2 Palm Boulevard, Umhlanga Ridge, 4321 Durban, South Africa
#30 of 88 hotels in Durban
Guests' ChoiceBased on 1796 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
9.2
Facilities
8.4
Staff
8.8
Value for money
8.3
Free WiFi
8.3
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End of dialog contentReviewed: 23 September 2023
Christine
New ZealandMaybe it's my hearing but the reception staff (women) spoke very softly and I needed to ask them to repeat.
I couldn't fault the cleanliness, location was very good for just one night and staff were very helpful.
Stayed in September 2023
Reviewed: 21 September 2023
Carole
AustraliaPerfect location for a shopping immersion. Safe and comfortable. Friendly check in staff.
Stayed in September 2023
Reviewed: 10 September 2023
Heetendra
South Africano phones in rooms
everything
Stayed in August 2023
Reviewed: 28 August 2023
M
South AfricaThe location is excellent. Less than 5 minute's walk from Gateway Mall and 15 minute's drive from King Shaka International. Exceptionally friendly, yet professional staff.
Stayed in August 2023
Reviewed: 26 August 2023
Hugh64
AustraliaNoisy sirens from busy street.
Comfortable studio apartment with parking and convenient location to Gateway Shopping Centre.
Stayed in July 2023
Reviewed: 19 August 2023
Ahmed
South AfricaNil
The quick response And the location
Stayed in August 2023
Reviewed: 11 August 2023
Cindy
South AfricaNone
The location was good
Stayed in August 2023
Reviewed: 7 August 2023
Busisiwe
South AfricaThe breakfast was not nice
It is clean
Stayed in August 2023
Reviewed: 7 August 2023
Innocent
South AfricaI liked everything
The hotel is very clean and comfortable
Stayed in August 2023
Reviewed: 6 August 2023
Josephine
UgandaLocation
Stayed in August 2023
Reviewed: 4 August 2023
Modu
South AfricaTh bathroom shutter door was not working. There is no telephone in the room for room service or emergencies
Stayed in July 2023
Reviewed: 31 July 2023
Jesse
South AfricaWindows didn't block out the noise coming from outside.
Staff were friendly and helpful, rooms were comfortable and clean.
Stayed in July 2023
Reviewed: 27 July 2023
Lebohang
South AfricaNot having microwave and bar fridge yet you spending a whole week.
The location and the food was good, comfortable beds and clean linen daily.
Stayed in July 2023
Reviewed: 25 July 2023
Shane
United KingdomPrice of the breakfast silly making it so expensive when right on the doorstep of gateway
Excellent location. Loved the bath and shower pool area nice but not warm enough to use
Stayed in July 2023
Reviewed: 24 July 2023
Leonard
South AfricaThe location close to the beach and mall
Stayed in July 2023
Reviewed: 23 July 2023
Musa
South AfricaBreakfast is almost the same every day and that’s not good
Stayed in July 2023
Reviewed: 15 July 2023
Thembalethu
South AfricaThe Television, it doesn’t have channels that accommodates us. There’s literally nothing to watch. Atleast have youtube to play music? I also did not like the the in App services the app is not user friendly I prefer the telephones for room service than the app
Breakfast was delicious
Stayed in July 2023
Reviewed: 14 July 2023
Ridwaan
South AfricaI enjoyed everything
I enjoyed my stay. I did not eat breakfast as I am strictly halaal.
Stayed in June 2023
Reviewed: 13 July 2023
Mokami
South AfricaWe were rushed to vacate at 09:00.
Comfort
Stayed in July 2023
Reviewed: 12 July 2023
Dugmore
South AfricaThe TV didn’t work.
Proximity to restaurants and the mall
Stayed in July 2023
Reviewed: 12 July 2023
Madelein
South Africaparking shortage
Stayed in June 2023
Reviewed: 10 July 2023
Komani
South AfricaNothing
Convenient to the shopping Mall, just few meters to the Private Hospital and the fuel filling station. Wow, beach is just nearby, so quiet during the night. Parking facilities well secured and neat.
Stayed in June 2023
Reviewed: 8 July 2023
Lungi89
South AfricaI was on the ground floor at the back (room 33) and the noise from the road was absolutely horrendous!! There's no glazing on the windows and it was like the road was in the room between the cars, the music and the chats until the early hours. The hotel itself was fine but this ruined the experience.
Spacious room and easy check in process. Coffee and teas in the room. Large spacious bathroom.
Stayed in July 2023
Reviewed: 5 July 2023
Celal
South AfricaNothing
Excellent
Stayed in June 2023
Reviewed: 1 July 2023
Edrick
United KingdomNo water all day. Happened once though
Access to restaurants & mall
Stayed in June 2023
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