cnr Dock and Alfred Roads, 8012 Cape Town, South Africa
#108 of 205 hotels in Cape Town
Guests' ChoiceBased on 2796 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
9.3
Facilities
8.3
Staff
8.9
Value for money
8.6
Free WiFi
8.7
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End of dialog contentReviewed: 27 April 2024
Salathiel
South AfricaThe slow staff response to what sounded like an asautl incident next to our room
Facility and food good
Stayed in April 2024
Reviewed: 27 April 2024
Rob
South AfricaSecurity at the gate were distracted by their phones. I think the one guard was sleeping when i arrived for we had to hoot to wake her up
Location was superb the breakfast staff were friendly and attentive the water hydration station was a great add to the service. My Wife had the lunch the one day and said it was very good
Stayed in April 2024
Reviewed: 25 April 2024
Nicolaas
South AfricaThe day before booking.com was cheaper than a day later.
Safe parking. Allowed us in before check in time. Price at door was more expensive than on booking.com. Went back into parking lot and booked on Bookoing.com. Went back to check in.
Stayed in April 2024
Reviewed: 25 April 2024
Justin
AustraliaAwesome breakfast, enjoyed it.
Stayed in March 2024
Reviewed: 23 April 2024
Jeanette
NetherlandsWhen leaving the window open the traffic noise can be quite high. There is also little security at the pool gate entrance.
The rooms and staff were great, helpful and friendly.
Stayed in March 2024
Reviewed: 21 April 2024
Srksrb
SwitzerlandGood enough
Stayed in March 2024
Reviewed: 19 April 2024
Malvern
South AfricaNot much
Site plus hospitality
Stayed in April 2024
Reviewed: 18 April 2024
Tony
United KingdomFantastic location. Car park was very welcome.
Stayed in April 2024
Reviewed: 17 April 2024
Yinka
United KingdomThe pool was built for 1 person and was right on the street. The windows need updating. There should have been water in the room.
The location was really good. The room was very nice.
Stayed in April 2024
Reviewed: 16 April 2024
Tamara
South AfricaIt was convenient... and t were very helpful. We had a wonderful vegetarian meal in the restruant downstairs.
Stayed in February 2024
Reviewed: 16 April 2024
Mark
United StatesThe lobby was not inviting, and the staff was not pleasant. Because of the reception that I received from the staff when I checked in, I will not stay here again.
The room was fine. The size was ok, and it was clean.
Stayed in March 2024
Reviewed: 11 April 2024
Chris
United KingdomIdeal location for the waterfront
Stayed in April 2024
Reviewed: 11 April 2024
Corrie
South Africatraveling to and from the waterfront
i didnt eat breakfast. the lunch pizza was very nice
Stayed in April 2024
Reviewed: 10 April 2024
Afele
GhanaNothing
It’s location was perfect is it made commuting very easy
Stayed in April 2024
Reviewed: 5 April 2024
Iris
South AfricaNothing. All good. The shower was a bit tricky. Complicated handles.
The staff were exceptional. All of them. The room was good. Restaurant also good . Close to the waterfront.
Stayed in April 2024
Reviewed: 29 March 2024
Jeannine
AustraliaWe stayed went based on our experience of the airport city lodge in Johannesburg which was excellent - the V&A facilities were nowhere near as good.
the rooms were nice and clean, it was good value compared to other hotels in the area
Stayed in March 2024
Reviewed: 28 March 2024
Les
South AfricaThe view from our room. Over looking a courtyard and a scruffy rooftop of another building. Could see a very little corner of the V&A Waterfront. And a skate park / basket ball place.
Lovely room, great location. Helpful, friendly staff who gave their best! Thank you.
Stayed in March 2024
Reviewed: 27 March 2024
Neresh
South AfricaThe room was not in a great state. Room 234. I did tell the receptionist about it. The shower leaked from the pipe. The extraction does not work in the bathroom. The light around the dress mirror doesn't work. The shower door is missing. Booking.com is deceptive. I thought I booked with breakfast, only to be told at the hotel, no it wasn't. I couldn't cancel with Booking.com, as I would have to pay for the full amount. I will never use Booking.com again. I will tell others about their platform. There is no shuttle service. There is no bottled water in the room.
Staff were friendly and very helpful. We had supper one night, and the food was great.
Stayed in March 2024
Reviewed: 27 March 2024
Tamra
South AfricaWe didnt stay for breakfast- it didnt look great- dissappointed that we dont get water - i suggest a bottle of complimentary water in the fridge- we had to go looking late at night for water
Stayed in March 2024
Reviewed: 26 March 2024
Musa
EswatiniThe open plan of the clothes locker was a turn off.
The food was good, healthy and there was a wide variety. The hotel location was great and nearer to places of interest.
Stayed in March 2024
Reviewed: 25 March 2024
Jenny
South AfricaI love the new look rooms.
Stayed in March 2024
Reviewed: 25 March 2024
David
South AfricaBeds could be higher also toilet low for amputees
Stayed in March 2024
Reviewed: 24 March 2024
Ntombekhaya
South AfricaCould see the room was not properly cleanedmet
Breakfast great,location was great,walking distance to the Waterfront
Stayed in February 2024
Reviewed: 23 March 2024
Grainne
United KingdomI thought there was a swimming pool, adverts/ description did not indicate that it was a plunge pool.
Staff excellent friendly and efficient and honest with lost property. Hotel very clean and beds comfortable. Service in bar and restaurant v good. Coffee and tea in reception in morning. Porter, mornings of 13 -18 march, went above and beyond with advise and support as well as luggage. He is an amazing asset.
Stayed in March 2024
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