13 Mauershoek, 9750 Ladybrand, South Africa
#2 of 8 hotels in Ladybrand
Guests' ChoiceBased on 397 B&B reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
8.7
Facilities
9.1
Staff
9.3
Value for money
9.2
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 December 2022
Lebogang
South AfricaWe had an excellent stay at citystay and everything was amazing. The staff was patient and made sure that we had an excellent stay. I Would recommend it to everyone
Stayed in December 2022
Reviewed: 16 December 2022
Lebeko
South AfricaThe cleanliness and quietness.
Stayed in December 2022
Reviewed: 30 November 2022
Moeletsi
LesothoThe staff courtesy and the cleanliness and comfort of the room
The information about breakfast was not clear, we assumed the room rate was inclusive of breakfast and ended up not having breakfast at the property because we were told that we should have indicated the previous day that we will be eating breakfast.
Stayed in November 2022
Reviewed: 28 November 2022
Mankete
South AfricaNothing
Assistance received during load shedding.
Stayed in November 2022
Reviewed: 28 November 2022
Onalerona
South AfricaIt had everything I basically needed for a short stay
Stayed in November 2022
Reviewed: 21 November 2022
Abdool
South AfricaDuring Load Shedding,there were enough lights for us to continue with our Braai. The Lady at reception was very friendly and helpful and assit us with a smile.
Stayed in November 2022
Reviewed: 20 November 2022
Mathapelo
South AfricaNothing
Cleanliness and excellent service
Stayed in September 2022
Reviewed: 3 November 2022
Ntombifuthi
South Africanothing
the property is clean and tidy and also it look good everything is perfect
Stayed in October 2022
Reviewed: 31 October 2022
Nkopo
South AfricaNothing really
It was clean
Stayed in October 2022
Reviewed: 16 October 2022
Najma
South AfricaWe really appreciated the friendly staff and value for money. Will definitely be back.
Stayed in October 2022
Reviewed: 10 October 2022
Semi
South AfricaThere was no micro oven to warm our food however an arrangement was made to that effect.
The neatness of the room and warm hospitality coupled with respectful receptionists.s
Stayed in October 2022
Reviewed: 9 October 2022
Ntombi
South AfricaNothing, this place has it all, even during load shedding they provide emergency lights.
The continental breakfast was well prepared and presentation was excellent.
Stayed in October 2022
Reviewed: 6 October 2022
Thapelo
South AfricaGreat place to stay, peaceful and clean
Stayed in October 2022
Reviewed: 4 October 2022
Sandie
South AfricaComfortable and affordable.
Stayed in October 2022
Reviewed: 2 October 2022
Ismail
South AfricaThere was load shedding so hated that. Please put proper DSTV and not open view as it is of no use those channels. Please atleast have plastic spoons in the rooms, and tea bags (my one room never had teabags the other room had),so one can stir or make tea and coffee etc
Location was fine, the quietness of the area way from the Hustle and bustles of the town, comfortable bed and room with all the required amnesties.
Stayed in October 2022
Reviewed: 28 September 2022
Roseline
South AfricaI think it will be advisable to have a board at the gate to show exactly where the place is especially if one is travelling at night
I didn't have breakfast there
Stayed in September 2022
Reviewed: 21 September 2022
Bereng
South AfricaWarm water ran out and I had to stay a while for it to get warm but I did not mind because the staff was great and asked me to check out whenever I was ready since the water problem was not my fault. So i waited for the water to get warm, took a shower and left way after check out time. So they made me feel at home.
I did not order breakfast
Stayed in August 2022
Reviewed: 18 September 2022
Leteka
South AfricaWifi connection was excellent. Venue was easy to find and identify.
Stayed in September 2022
Reviewed: 17 September 2022
Tebello
South AfricaTV package very poor
Value for money, cleanliness and comfort
Stayed in September 2022
Reviewed: 17 September 2022
Selestina
South AfricaI was surprised that you don't have back up for loadshedding but everything was lit
Everything was perfect
Stayed in September 2022
Reviewed: 12 September 2022
Monese
South AfricaNothing
Beautiful, clean and located in a lovely neighbourhood
Stayed in September 2022
Reviewed: 6 September 2022
Motshedisi
South AfricaNothing
My package did not include breakfast
Stayed in September 2022
Reviewed: 4 September 2022
Mathapelo
South AfricaNothing
I didn’t order breakfast
Stayed in September 2022
Reviewed: 29 August 2022
Ahmad
Irannothing
we liked everything there
Stayed in August 2022
Reviewed: 29 August 2022
Theron
South AfricaMaybe a few signs indicated the guesthouse area could be helpful
Parking safe,room comfortable
Stayed in August 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content