20 Convent Road, 3370 Ladysmith, South Africa
#9 of 16 hotels in Ladysmith
Guests' ChoiceBased on 205 B&B reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.8
Facilities
8.4
Staff
8.7
Value for money
8.4
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 April 2024
Brian
South AfricaBreakfast was adequate.
Stayed in April 2024
Reviewed: 9 April 2024
Sam
South AfricaNone
Location easy to be found near to the CBD Staff were friendly & also meet our expectations/requests
Stayed in April 2024
Reviewed: 24 February 2024
Rev
South AfricaBest ever place. Home away from home
Stayed in January 2024
Reviewed: 1 February 2024
Akhona
South AfricaNothing, short stay
Ok
Stayed in January 2024
Reviewed: 17 January 2024
Thubelihle
South AfricaIt would be nice if they can find more ways to control the cats. I am more of Dog lover so having cats all around freaks me out.
The property is very clean and the staff were very friendly. Instructions were clearly marked on the property about does and don’t. If I have another commitment in Ladysmith I know Convent Hill Lodge is a place to go to.
Stayed in January 2024
Reviewed: 8 January 2024
Nasiphi
South AfricaThe receptionist who checked us in was not friendly or welcoming at all, its like we were an inconvenience to her. Thank you to the sweet white lady when we left the next morning💯
The Pool Area
Stayed in January 2024
Reviewed: 5 January 2024
Sthandokuhle
South AfricaThe receptionist who cleared us in was not friendly or welcoming at all, it like we were a neuscance or inconvenience to her, she didn't even want to borrow us plates, let alone show us the pool, she only came back to say no more pool time. Thank you to the sweet white lady when we left on the 4th morning
The pool area
Stayed in January 2024
Reviewed: 28 December 2023
Machorob
South AfricaThe play facilities for kids were absolutely minimal. there was one rusted old swing in the corner of the property...There could be an area dedicated to the little ones. Small rubbish bins. Low water pressure in the shower.
Location to our specific destination! The clear care that was evident in keeping the place and rooms clean despite their age. Well done for preserving the spirit of Ladysmith. The swimming pool is great!!!
Stayed in December 2023
Reviewed: 25 December 2023
Samukelisiwe
South AfricaThe facilities of the room
Atmosphere the staff and the place
Stayed in December 2023
Reviewed: 1 December 2023
Louise
South AfricaStaff are very kind. It is secure. And clean.
Stayed in November 2023
Reviewed: 19 November 2023
Nompumelelo
South AfricaTelephone welcome at night was off
Garden
Stayed in September 2023
Reviewed: 9 November 2023
Maseko
South AfricaGood
Stayed in November 2023
Reviewed: 4 November 2023
Trina
United KingdomNothing negative to say.
Breakfast good. Room lovely.
Stayed in November 2023
Reviewed: 4 October 2023
Tseleng
South AfricaThe flooring is noisy, i could hear other guests departing and that disturbed my rest.
I didn't have breakfast but location for what I was there for was perfect, 5min to my venue
Stayed in October 2023
Reviewed: 2 October 2023
Ntokozo
South AfricaTv channels was not satisfying at all they were very boring. Lastly there was no sound system...
The room was neat and clean and the staff was very friendly. Including the bed was so comfortable....
Stayed in October 2023
Reviewed: 29 September 2023
Madlala
South AfricaKindly contact me on 072 516 9344 I need to lodge a complain please urgent
The lodge is excellent thank you
Stayed in September 2023
Reviewed: 27 September 2023
Beauranne
Abkhazia, GeorgiaNothing
It was a very comfortable, affordable stay. The place was clean and yard with garden and pool, beautiful. Safe parking area. Will surely recommend and visit again..
Stayed in September 2023
Reviewed: 20 July 2023
Deborah
South AfricaVery clean and spacious rooms. Friendly staff and lovely amenities. Braai area a lovely add on where you can socialize if you are in a bigger group. Loved the staff and cleanliness of the rooms.
Stayed in July 2023
Reviewed: 17 July 2023
Philile
South AfricaN/a
Aircon helped in the cold night. Breakfast was good
Stayed in July 2023
Reviewed: 12 July 2023
Karen
South AfricaThe room was spacious and clean.
Stayed in July 2023
Reviewed: 4 June 2023
Khuliso
South AfricaNothing
Clean rooms
Stayed in May 2023
Reviewed: 20 May 2023
Mbongolinda007
South AfricaNothing bad
Everything was super reception was very warm and place is beautiful and quiet
Stayed in April 2023
Reviewed: 17 April 2023
Khowa
South Africastuff is not friendly
proper clean rooms
Stayed in March 2023
Reviewed: 26 February 2023
Sindisiwe
South AfricaBeautiful, clean and homely accommodation. The staff is friendly and helpful.
Stayed in February 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content